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Have to keep restarting cable modem,: What does this mean?

 
 
haroldact
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      11-10-2004, 04:27 PM
I am having a problem with my wireless internet connection. It will
be working fine and then every so often I will not be able to connect
to the internet. During this time, I am still able to share files,
print, etc. through my wirelss network. However, I have no internet.
I have been able to get it going again after restarting my cable modem
by turning it off and then on again. Can somebody tell me what this
means? Is the problem with the cable modem, my router, or with my DSL
line/service? Mey setup is as follows: I have a cable/dsl modem
connected to my DSL line in my wall. Then I have a D-link wireless
router connected to the modem. I have 2 computers connected via
wireless and one with a cable. All of them lost the internet
connection when I have this trouble. Thanks for the help!

Harold
 
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dold@XReXXHaveX.usenet.us.com
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      11-10-2004, 05:04 PM
haroldact <(E-Mail Removed)> wrote:
> I have been able to get it going again after restarting my cable modem


Have you looked at the logs on the cable modem? Which one is it?
Most are reachable at http://192.168.100.1/
Some have hidden submenus like http://192.168.100.1/moreinfo.html

I suffered with a bad connection in the cable that caused hundreds of "T3
timeout" errors, until one of the many techs realized that there was a
grounding block and connection on the roof. They had already replaced
several other connectors.

--
---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8-122.5

 
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Yves Konigshofer
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      11-10-2004, 07:07 PM
What kind of cable modem do you have and who is your provider? Comcast
initially supplied me with a Motorola Surfboard and it kept losing its
connection to the internet. I think (but am not sure) that this had to do
with its algorithm of sequentially checking a series of additional channels
if it got disconnected for even a moment. This process would then take 20
minutes or so before it came back to the original channel that Comcast uses.
Turning the modem on and off restored the connection to the internet almost
immediately,

The solution was to replace the modem with a different make and model (after
the techs came twice to check the connections, etc.; btw: the modem's
diagnostics reported that everything was fine with the modem). Everything
has worked great since.

-Yves

"haroldact" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
>I am having a problem with my wireless internet connection. It will
> be working fine and then every so often I will not be able to connect
> to the internet. During this time, I am still able to share files,
> print, etc. through my wirelss network. However, I have no internet.
> I have been able to get it going again after restarting my cable modem
> by turning it off and then on again. Can somebody tell me what this
> means? Is the problem with the cable modem, my router, or with my DSL
> line/service? Mey setup is as follows: I have a cable/dsl modem
> connected to my DSL line in my wall. Then I have a D-link wireless
> router connected to the modem. I have 2 computers connected via
> wireless and one with a cable. All of them lost the internet
> connection when I have this trouble. Thanks for the help!
>
> Harold



 
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Airhead
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      11-10-2004, 07:30 PM
I used to have this problem with my cable provider (I used their provided
modem) and I had to turn it off and on several times because it stopped
working. I bought a linksys cable modem it hasnt hickuped once.



"haroldact" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I am having a problem with my wireless internet connection. It will
> be working fine and then every so often I will not be able to connect
> to the internet. During this time, I am still able to share files,
> print, etc. through my wirelss network. However, I have no internet.
> I have been able to get it going again after restarting my cable modem
> by turning it off and then on again. Can somebody tell me what this
> means? Is the problem with the cable modem, my router, or with my DSL
> line/service? Mey setup is as follows: I have a cable/dsl modem
> connected to my DSL line in my wall. Then I have a D-link wireless
> router connected to the modem. I have 2 computers connected via
> wireless and one with a cable. All of them lost the internet
> connection when I have this trouble. Thanks for the help!
>
> Harold



 
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Quaoar
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      11-11-2004, 01:21 AM
haroldact wrote:
> I am having a problem with my wireless internet connection. It will
> be working fine and then every so often I will not be able to connect
> to the internet. During this time, I am still able to share files,
> print, etc. through my wirelss network. However, I have no internet.
> I have been able to get it going again after restarting my cable modem
> by turning it off and then on again. Can somebody tell me what this
> means? Is the problem with the cable modem, my router, or with my DSL
> line/service? Mey setup is as follows: I have a cable/dsl modem
> connected to my DSL line in my wall. Then I have a D-link wireless
> router connected to the modem. I have 2 computers connected via
> wireless and one with a cable. All of them lost the internet
> connection when I have this trouble. Thanks for the help!
>
> Harold


It is possible that your DSL provider needs to see the MAC address of
the original computer when the modem connects. Check with your DSL help
desk, or with your DSL provider forum at www.broadbandreports.com. If
so, you should clone the required MAC address in the router so the DSL
system sees that address when the router boots.

Q


 
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