GP applied but still not working

(This post was originally attached to another post, but was so far nested
that I've moved it out to a new thread. Sorry for the duplication.)

I have a software update policy that is applied to the computer OU, says
that it has been applied, but still does not work?

I have been trying to apply an msi for RSClientPrint that gpresult says has
applied, but I continue to not be able to download reports from the site that
is requiring it.

I had created a transform file for it and tried to deploy with and without
it - if I run it without the transform, it never asks for interaction (which
it should).

The site that has started requiring this control serves an important
function for my clinics - and this needs to be applied before next week.

Any help is appreciated!

In news:5702A808-DCBD-4826-B23A-(E-Mail Removed),
Radtherapy <(E-Mail Removed)> typed:
> (This post was originally attached to another post, but was so far
> nested that I've moved it out to a new thread. Sorry for the
> duplication.)
>
> I have a software update policy that is applied to the computer OU,
> says that it has been applied, but still does not work?
>
> I have been trying to apply an msi for RSClientPrint that gpresult
> says has applied, but I continue to not be able to download reports
> from the site that is requiring it.
>
> I had created a transform file for it and tried to deploy with and
> without it - if I run it without the transform, it never asks for
> interaction (which it should).
>
> The site that has started requiring this control serves an important
> function for my clinics - and this needs to be applied before next
> week.
>
> Any help is appreciated!

I don;t know anything about an RSClientPrint application, but generally
speaking, did you publish or assign the software? To the users or computers
section? If you published it, a user would need to elect to install it or
double click on an extension associated with the software (IIRC). If you
assigned it, it should show up.

If the GPO is part of an OU that only contains computers, have you tried
putting a test user in that OU and logging on with that user? Does it work
then?

Since this is a GPO question, it would have been better posted to the AD
newsgroup. This newsgroup, the networking group, is more for general
questions targeted at networking and connectivity, and such. The AD group
would be better suited for your questionl.

I am cross-posting it to microsoft.public.windows.server.active_directory.
Please make note of this newsgroup. Responses will come back to here and
there, but in the future, the AD group is more suited for GPO questions.


(x-posted to microsoft.public.windows.server.active_directory with f/ups to
both)

--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
MVP Microsoft MVP - Directory Services
Microsoft Certified Trainer

Infinite Diversities in Infinite Combinations

Having difficulty reading or finding responses to your post?
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"Life isn't like a box of chocolates or a bowl of cherries or
peaches... Life is more like a jar of jalapenos. What you do today
may burn your butt tomorrow." - Garfield

Thanks for cross-posting this in the correct group - I had just posted it in
the same group the original message (not a thread I had started) was in.

I do have a user and a computer in the OU, and I was testing as that user on
that computer.

"Ace Fekay [MVP]" wrote:

> In news:5702A808-DCBD-4826-B23A-(E-Mail Removed),
> Radtherapy <(E-Mail Removed)> typed:
> > (This post was originally attached to another post, but was so far
> > nested that I've moved it out to a new thread. Sorry for the
> > duplication.)
> >
> > I have a software update policy that is applied to the computer OU,
> > says that it has been applied, but still does not work?
> >
> > I have been trying to apply an msi for RSClientPrint that gpresult
> > says has applied, but I continue to not be able to download reports
> > from the site that is requiring it.
> >
> > I had created a transform file for it and tried to deploy with and
> > without it - if I run it without the transform, it never asks for
> > interaction (which it should).
> >
> > The site that has started requiring this control serves an important
> > function for my clinics - and this needs to be applied before next
> > week.
> >
> > Any help is appreciated!
>
> I don;t know anything about an RSClientPrint application, but generally
> speaking, did you publish or assign the software? To the users or computers
> section? If you published it, a user would need to elect to install it or
> double click on an extension associated with the software (IIRC). If you
> assigned it, it should show up.
>
> If the GPO is part of an OU that only contains computers, have you tried
> putting a test user in that OU and logging on with that user? Does it work
> then?
>
> Since this is a GPO question, it would have been better posted to the AD
> newsgroup. This newsgroup, the networking group, is more for general
> questions targeted at networking and connectivity, and such. The AD group
> would be better suited for your questionl.
>
> I am cross-posting it to microsoft.public.windows.server.active_directory.
> Please make note of this newsgroup. Responses will come back to here and
> there, but in the future, the AD group is more suited for GPO questions.
>
>
> (x-posted to microsoft.public.windows.server.active_directory with f/ups to
> both)
>
> --
> Regards,
> Ace
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
> MVP Microsoft MVP - Directory Services
> Microsoft Certified Trainer
>
> Infinite Diversities in Infinite Combinations
>
> Having difficulty reading or finding responses to your post?
> Try using Outlook Express or any other newsreader, configure a news
> account, and point it to news.microsoft.com. Anonymous access. It's
> easy and it's free:
>
> How to Configure OEx for Internet News
> http://support.microsoft.com/?id=171164
>
> "Life isn't like a box of chocolates or a bowl of cherries or
> peaches... Life is more like a jar of jalapenos. What you do today
> may burn your butt tomorrow." - Garfield
>
>
>

> > (This post was originally attached to another post, but was so far
> > nested that I've moved it out to a new thread. Sorry for the
> > duplication.)
>
> > I have a software update policy that is applied to the computer OU,
> > says that it has been applied, but still does not work?
>
> > I have been trying to apply an msi for RSClientPrint that gpresult
> > says has applied, but I continue to not be able to download reports
> > from the site that is requiring it.
>
> > I had created a transform file for it and tried to deploy with and
> > without it - if I run it without the transform, it never asks for
> > interaction (which it should).
>
> > The site that has started requiring this control serves an important
> > function for my clinics - and this needs to be applied before next
> > week.
>
> > Any help is appreciated!

How is the security on the policy configured?
Have you tried running the Group Policy results wizard in GPMC to
check that the policy will apply?
Have you tried running gpresult on the client machine to see if the
policy is actually being applied. (I assume you have run 'gpupdate /
force' on the client after creating or altering the policy?)
Are there any error messages in the logs on the client machine? It is
possible the policy is applied, but there is a problem installing the
application (e.g. incorrect permissions on the distribution share)

Bry

In news37AE12F-B009-49DC-BA72-(E-Mail Removed),
Radtherapy <(E-Mail Removed)> typed:
> Thanks for cross-posting this in the correct group - I had just
> posted it in the same group the original message (not a thread I had
> started) was in.
>
> I do have a user and a computer in the OU, and I was testing as that
> user on that computer.
>

I am starting to think it's an application issue and not a GPO/AD issue,
that is if and assuming that your DNS settings are correct, meaning that
ONLY the internal DNS is in the client properties, and there are no ISP's
DNS addresses are there, as well as the domain name is NOT a single label
name.

Do us a favor and post an unedited ipconfig /all of your DC and of the
client you are testing please.

Also, I would follow and responde to Bryhhh's helpful suggestions and
comments.

Ace