Reg it would be nice to live in the past, but unfortunately it isn't
possible,I am a multiskilled engineer for bt, most of my time is taken up on
installing and repairing ADSL lines, I spent 2 years at nightschool getting
my ccna, partly funded by bt.and other engineers have a real interest in
pc's broadband etc....we try our hardest to provide a good service, just
remember the comments seen on this newsgroup are from people for who the
"experience" hasn't been very good, but this is a small percentage of the
many thousands of customers that have had a positive experience of broadband
and the new technology Bt have released over the past few years, I for one
wouldn't want to go back to the days of mechanical exchanges and 746 dial
phones that had to be hard wired.
As for emergencies, we are still on 24 hour call, so I don't really
understand this?
Mark.
"Reg Edwards" <(E-Mail Removed)> wrote in message
news:cgl5q9$8n2$(E-Mail Removed)...
> How long will it be before we return to the days of the good old GPO
> Telephones, when engineers understood what they were doing, quite capable
of
> coping with emergencies, and staff were not wasted on automated complaints
> departments, support newsgroups, help lines, and spam.
>
> We are at present in the hands of dishonest directors and presidents of
> un-regulated, unscrupulous International Corporations who are themselves,
by
> definition, always at casualty-causing war with each other.
>
> All we want is a reliable non-competitive communications service, like
gas,
> electricity and water supplies. And a simple understandable bill.
>
> Impeach Blair, Bush and Sir Mark Thatcher, and signal-to-noise ratios and
> error rates, given time, will then eventually happily look after
themselves.
> ----
> Reg, a retired communications engineer.
>
>
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