Good ol' Sky

From: "Kraftee" <kraftee@b&e-cottee.me.uk>
Subject: Re: Good ol' Sky...
Date: 05 July 2007 15:47

Grumps wrote:
> Mantorok wrote:
>> "Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
>> news:f6inpi$ech$(E-Mail Removed)...
>>> Mantorok wrote:
>>>> Really, I think these may be the biggest bunch of useless pricks
>>>> on the entire planet.
>>>>
>>>> Ordered BB on 21st June, gave them my MAC code etc., order went
>>>> through, router arrived about a week later, shortly afterwards I
>>>> received a letter with my activation date (2nd July), however
>>>> noticed that the letter stated that I opted for an engineer to
>>>> install the kit (which I didn't).
>>>> Phoned Sky and they told me there had been a fuck-up on the
>>>> letter generation, ok, fine, then he tells me that I won't be
>>>> going live on 2nd July because the order has been rejected
>>>> because of duplicate order, he tells me to check with my
>>>> existing ISP that they haven't proceeded with cancellation.
>>>>
>>>> Phoned TalkTalk, they say they will not cancel until migration,
>>>> ok fine. Phoned sky back and spoke to someone different who told
>>>> me that there was nothing wrong with my order, everything is on
>>>> track for 2nd July!!!!!!
>>>> Ok, last night I decided to ring them because I hadn't been
>>>> migrated yet, then they tell me there IS a problem with my order
>>>> and that it needs to be re-submitted!!!! AND THEY HAVE ALSO LOST
>>>> MY MAC CODE!!! ARGGGH!!!!! So I give them my MAC code AGAIN!!
>>>>
>>>> She tells me she will try and get it progressed asap and that
>>>> someone will call me back.
>>>>
>>>> Should I be on there case and keep ringing, because to be quite
>>>> honest I'm SICK of phoning an 0870 number this many times!!!
>>>>
>>>> SCREAMS!!!!!
>>>>
>>>> Kev
>>>
>>> I know how it feels,hope it doesn't take 3 months (of no service
>>> at all) to sort out, as it did for me.
>>>
>>> Be careful as there are a few SKY brown noses on here who'll try &
>>> dis you & what ever you say. Haven't got to the bottom of why
>>> yet, but then again 'am I bothered ?' Don't think I am.
>>
>> 3 months!!! I frigging hope not, I rely on my BB connection.
>
> I'll see your 3 and raise to 4 months, with $ky still dicking about.
> On the last phone call they said that it is unlikely to ever work.
> Nice of them to let us know quickly.

More likely their exchange equipment will never work.

Do you know (roughly) how far you are from the exchange?



critcher said............................

for every good there is a bad,
for every plus, a negative.
My changeover from prodigy to sky was pretty good, after I managed to
contact prodigynet.
Got my MAC , phoned Sky, recieved router, went on line all in 2 weeks.
Took me 5 months to get in touch with Prodigynet
Better service, faster and £5.00 cheaper, and Sky+ for nowt.



--
Posted via a free Usenet account from http://www.teranews.com

> critcher said............................
>
> for every good there is a bad,
> for every plus, a negative.
> My changeover from prodigy to sky was pretty good, after I managed to
> contact prodigynet.
> Got my MAC , phoned Sky, recieved router, went on line all in 2 weeks.
> Took me 5 months to get in touch with Prodigynet
> Better service, faster and £5.00 cheaper, and Sky+ for nowt.


So true.......

I'm sure it is only a very, very, very small minority of new Sky customers
who have problems, I - and many friends and colleagues have had no problems
whatsoever.

People only tend to post their "bad news"