(E-Mail Removed) wrote:
> Hi. This is my first post into this group but have been lurking for
> some time trying to gain some knowledge but what are your observations
> on my situation?
>
> I am within 100 metres of my local exchange (I can see it's room from
> my dwelling) so I believe that distance is not an issue. I have no
> landline at the moment so that is the first item on my shopping list.
> The exchange is Llanelli SWLJ.
>
> Based on what is available here, what would be the best option for me
> to go for? I do plan to get Sky installed within the next month and I
> hear that they are one of the better ISP's.
>
> Many thanks for any input.
You'll get laughed at on here if you go with Sky.
However... Do you have Sky TV? If you have then you can get their max
package for a tenner and living that close to the exchange (which is LLU
for Sky according to SamKnows) you should get very fast speeds unless
your line takes some bizarre route.
I'm on Sky with that package and I get 12Mb; I'm about 750m from the
exchange, dunno what route my lines take though but I'm happy with the
speed.
Downside? Customer service is useless. The wifi in the Sky-supplied
Netgear router failed and was only routing wired connections.
Conversation summary:
Me: my router wifi is screwed, it needs replacing
Sky: ok, we go through diagnostics. Can you click start and go into the
control panel
Me: It's Linux
Sky: We don't support that
Me: you don't get off that easy, I'll get my wife's Windows laptop
Sky: we go through diagnostics
..
..
Sky: Your laptop wifi card is faulty, you need to speak to your vendor
Me: that doesn't explain why the Linux laptop isn't working, it's not
the router
Sky: we don't support Linux
Me: <sigh> ok, why won't my Wii connect? Or my NDS? Or my son's Linux
Desktop machine? Or my mate's Windows laptop? Or my company laptop? Or
my dad's laptop? Or my Windows smartphone?
Sky: I'm sorry, you need to check with your hardware vendor
Me: so you're saying all this equipment suddenly went faulty on the same
day with the same problem?
Sky: you need to check with your vendor
Me: supervisor now please
Sky supervisor: the agent says the router is fine
Me: is it fuck, here's whats happening and I need a new router
Sky supervisor: (eventually) ok, here is a new router
Router turns up two days later, fuck me it all works properly again.