post the result of ipconfig /all here may help.
--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
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How to Setup Windows, Network, VPN & Remote Access on
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"mummy_bear67" <(E-Mail Removed)> wrote in message
news:E4D79B9F-2459-43E2-8538-(E-Mail Removed)...
> hi i have a thomson router and a toshiba laptop. i have installed the
> router
> and it says i am connected with full signal strength, but when i try to
> open
> an internet explorer page it says it cannot display the page. i have gone
> into internet options and have gone into connection doctor but it says
> there
> is no problem with the connection. i then tried to reinstall the router
> and
> it said to check static DNS entry. can anyone please help? thanks, julie.