"Trent SC" <(E-Mail Removed)> wrote:
>Indeed. One phone call (a geographical London number) and yes, they have a
>French access number - here it is, and you can use it on one of our free
>dial-up accounts. Would you like me to set it up for you now?
While I applaud that response, there has been some decline in other areas,
such as there no longer being customer services overnight or on Sundays,
and costs for some accounts have been well over the competitors'.
They've apparently moved further towards business service only, and one
posting I saw commented on a problem raised in June, but still not fixed
(finger no longer works on their mail server).
Strange thing was someone from Claranet asked about the support ticket
but has not had the commonsense to get the problem fixed without it!
So all is not 'perfect' there, either.
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