Martin Underwood <(E-Mail Removed)> was kind enough to write these words of
wisdom:
> "Rob" <(E-Mail Removed)> wrote in message
> news:FQb%a.4019$(E-Mail Removed)...
>
> OK. I presume that I only pay for activation if the line test passes.
There
> *shouldn't* be any problem as the exchange is about 300 metres away as the
> crow flies; I presume the cables follow the line of the roads which add up
> to about 400 metres.
You pay for the activation / starter pack up front when you order and BT
confirms that ADSL is available on the exchange.
Then BT does its line test and if the test fails you get a full refund. If
it passes and the line is activated then Plusnet sends out the starter pack
( if you ordered one) by next day delivery.
You have to pay up front because BT bills the service provider as soon as
the line is activated (which is straight after the line test).
len ( a happy customer of Plusnet)
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