first step for ADSL

I purchased one 3com ADSL Router and connected my phone line to the ADSL
splitter. Then i connected one line to the Modem and one to the telephone
set. The telephone set is working but the ADSL light on modem is not on. Only
the power and ethernet lights are on. I have configured all the settings
provided by my isp but still the ADSL link is down.

What should be the first step to connect ADSL? Am i doing a mistake? I don't
want to use the wireless facility in my router so i have already disabled it.

ADSL is already activated from the telephone company.


thanks!

create_share wrote:
> I purchased one 3com ADSL Router and connected my phone line to the ADSL
> splitter. Then i connected one line to the Modem and one to the telephone
> set. The telephone set is working but the ADSL light on modem is not on. Only
> the power and ethernet lights are on. I have configured all the settings
> provided by my isp but still the ADSL link is down.
>
> What should be the first step to connect ADSL? Am i doing a mistake? I don't
> want to use the wireless facility in my router so i have already disabled it.
>
> ADSL is already activated from the telephone company.
>
>
> thanks!

What should be the first step to connect ADSL? --> Call your ISP.

The scenario you describe has at least 4 possible causes, none of which
can easily be remotely diagnosed (e.g., by readers of a newsgroup):

1. You only think "ADSL is already activated" by the phone company but
in fact it is not.

2. There is a wiring problem someplace between the phone company
Central Office and your DSL modem (includes CO to pole outside your
house; drop from pole to house; house wiring to jack next to computer;
connection from jack to modem). [you could try connecting the modem
directly to the jack without the splitter, but I really doubt that the
splitter is the problem] [also, either install filters on ALL other
telephone-type devices in the house or temporarily disconnect them]

3. You made a mistake in configuring the modem or you were given/copied
incorrectly settings from the ISP. [this is the most likely;
double-check that you entered your username and password exactly as they
were given to you by your ISP]

4. The modem is defective.
--
Lem MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

I have already tried without splitter but same thing. Somebody told me that
your ADSL light on your modem should lit immediately when you connect your
phone line to the modem even without any configuration. If this is true then
definitely the problem is from the telephone company.

Am i right?

"Lem" wrote:

> create_share wrote:
> > I purchased one 3com ADSL Router and connected my phone line to the ADSL
> > splitter. Then i connected one line to the Modem and one to the telephone
> > set. The telephone set is working but the ADSL light on modem is not on. Only
> > the power and ethernet lights are on. I have configured all the settings
> > provided by my isp but still the ADSL link is down.
> >
> > What should be the first step to connect ADSL? Am i doing a mistake? I don't
> > want to use the wireless facility in my router so i have already disabled it.
> >
> > ADSL is already activated from the telephone company.
> >
> >
> > thanks!
>
> What should be the first step to connect ADSL? --> Call your ISP.
>
> The scenario you describe has at least 4 possible causes, none of which
> can easily be remotely diagnosed (e.g., by readers of a newsgroup):
>
> 1. You only think "ADSL is already activated" by the phone company but
> in fact it is not.
>
> 2. There is a wiring problem someplace between the phone company
> Central Office and your DSL modem (includes CO to pole outside your
> house; drop from pole to house; house wiring to jack next to computer;
> connection from jack to modem). [you could try connecting the modem
> directly to the jack without the splitter, but I really doubt that the
> splitter is the problem] [also, either install filters on ALL other
> telephone-type devices in the house or temporarily disconnect them]
>
> 3. You made a mistake in configuring the modem or you were given/copied
> incorrectly settings from the ISP. [this is the most likely;
> double-check that you entered your username and password exactly as they
> were given to you by your ISP]
>
> 4. The modem is defective.
> --
> Lem MS MVP -- Networking
>
> To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
>

create_share wrote:
> I have already tried without splitter but same thing. Somebody told me that
> your ADSL light on your modem should lit immediately when you connect your
> phone line to the modem even without any configuration. If this is true then
> definitely the problem is from the telephone company.
>
> Am i right?
>
> "Lem" wrote:
>
>> create_share wrote:
>>> I purchased one 3com ADSL Router and connected my phone line to the ADSL
>>> splitter. Then i connected one line to the Modem and one to the telephone
>>> set. The telephone set is working but the ADSL light on modem is not on. Only
>>> the power and ethernet lights are on. I have configured all the settings
>>> provided by my isp but still the ADSL link is down.
>>>
>>> What should be the first step to connect ADSL? Am i doing a mistake? I don't
>>> want to use the wireless facility in my router so i have already disabled it.
>>>
>>> ADSL is already activated from the telephone company.
>>>
>>>
>>> thanks!
>> What should be the first step to connect ADSL? --> Call your ISP.
>>
>> The scenario you describe has at least 4 possible causes, none of which
>> can easily be remotely diagnosed (e.g., by readers of a newsgroup):
>>
>> 1. You only think "ADSL is already activated" by the phone company but
>> in fact it is not.
>>
>> 2. There is a wiring problem someplace between the phone company
>> Central Office and your DSL modem (includes CO to pole outside your
>> house; drop from pole to house; house wiring to jack next to computer;
>> connection from jack to modem). [you could try connecting the modem
>> directly to the jack without the splitter, but I really doubt that the
>> splitter is the problem] [also, either install filters on ALL other
>> telephone-type devices in the house or temporarily disconnect them]
>>
>> 3. You made a mistake in configuring the modem or you were given/copied
>> incorrectly settings from the ISP. [this is the most likely;
>> double-check that you entered your username and password exactly as they
>> were given to you by your ISP]
>>
>> 4. The modem is defective.
>> --
>> Lem MS MVP -- Networking
>>
>> To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
>> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
>>
If you never had DSL working, you may need a tech to come and conduct
line tests to see if you have a DSL signal. As I said, your best bet is
to begin by calling your ISP while you are next to the computer.
--
Lem MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer