File sharing and printing from laptop. NOT!! MN-820

Have XP on desktop and laptop. Both can access Internet
fine. Cannot see shared files and cannot print from
laptop. No firewalls running except what came with
product. Files are shared. Printer is installed on
desktop and shared. Can print from desktop, but not over
wireless network from laptop.

Three hours on phone with MS Support failed to resolve
this.

Anybody got an answer?

How about anti-virus software? Anything Symantec on the desktop? Are you
sure you're part of the same Workgroup?
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Tom in Tulsa" <(E-Mail Removed)> wrote in message
news:dcd101c3f05c$a49ce8f0$(E-Mail Removed)...
> Have XP on desktop and laptop. Both can access Internet
> fine. Cannot see shared files and cannot print from
> laptop. No firewalls running except what came with
> product. Files are shared. Printer is installed on
> desktop and shared. Can print from desktop, but not over
> wireless network from laptop.
>
> Three hours on phone with MS Support failed to resolve
> this.
>
> Anybody got an answer?

I have the same problem. I am using symatec internet
security, but I even unistalled it with no results.

Burton
>-----Original Message-----
>How about anti-virus software? Anything Symantec on the
desktop? Are you
>sure you're part of the same Workgroup?
>--
>Chris H.
>Microsoft Windows MVP
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>"Tom in Tulsa" <(E-Mail Removed)>
wrote in message
>news:dcd101c3f05c$a49ce8f0$(E-Mail Removed)...
>> Have XP on desktop and laptop. Both can access
Internet
>> fine. Cannot see shared files and cannot print from
>> laptop. No firewalls running except what came with
>> product. Files are shared. Printer is installed on
>> desktop and shared. Can print from desktop, but not
over
>> wireless network from laptop.
>>
>> Three hours on phone with MS Support failed to resolve
>> this.
>>
>> Anybody got an answer?
>
>
>.
>

Yea, there's no third party virus software on the
desktop, or any firewall, except the one with the
router. I had McAfee, but have uninstalled it.

File folders and printer have been shared. They are all
part of the same workgroup. Permissions cannot be
modified in our home versions of XP.

Both the desktop and laptop can access the Internet
without problem, just no file or print sharing.

Have tried uninstalling and reinstalling the Broadband
software and this has not resolved the issue.

Still no go. Any help is really appreciated.

Thanks.

>-----Original Message-----
>How about anti-virus software? Anything Symantec on the
desktop? Are you
>sure you're part of the same Workgroup?
>--
>Chris H.
>Microsoft Windows MVP
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>"Tom in Tulsa" <(E-Mail Removed)>
wrote in message
>news:dcd101c3f05c$a49ce8f0$(E-Mail Removed)...
>> Have XP on desktop and laptop. Both can access
Internet
>> fine. Cannot see shared files and cannot print from
>> laptop. No firewalls running except what came with
>> product. Files are shared. Printer is installed on
>> desktop and shared. Can print from desktop, but not
over
>> wireless network from laptop.
>>
>> Three hours on phone with MS Support failed to resolve
>> this.
>>
>> Anybody got an answer?
>
>
>.
>

Tom, see if this Microsoft Knowledge Base article (it is Part 7 of
networking with Windows XP Home Edition) might help you unravel the
situation:
http://support.microsoft.com/default...&Product=winxp
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Tom in Tulsa" <(E-Mail Removed)> wrote in message
news:eb4501c3f0f4$a3d30d30$(E-Mail Removed)...
> Yea, there's no third party virus software on the
> desktop, or any firewall, except the one with the
> router. I had McAfee, but have uninstalled it.
>
> File folders and printer have been shared. They are all
> part of the same workgroup. Permissions cannot be
> modified in our home versions of XP.
>
> Both the desktop and laptop can access the Internet
> without problem, just no file or print sharing.
>
> Have tried uninstalling and reinstalling the Broadband
> software and this has not resolved the issue.
>
> Still no go. Any help is really appreciated.
>
> Thanks.
>
> >-----Original Message-----
> >How about anti-virus software? Anything Symantec on the
> desktop? Are you
> >sure you're part of the same Workgroup?
> >--
> >Chris H.
> >Microsoft Windows MVP
> >Associate Expert
> >Expert Zone - www.microsoft.com/windowsxp/expertzone
> >
> >"Tom in Tulsa" <(E-Mail Removed)>
> wrote in message
> >news:dcd101c3f05c$a49ce8f0$(E-Mail Removed)...
> >> Have XP on desktop and laptop. Both can access
> Internet
> >> fine. Cannot see shared files and cannot print from
> >> laptop. No firewalls running except what came with
> >> product. Files are shared. Printer is installed on
> >> desktop and shared. Can print from desktop, but not
> over
> >> wireless network from laptop.
> >>
> >> Three hours on phone with MS Support failed to resolve
> >> this.
> >>
> >> Anybody got an answer?
> >
> >
> >.
> >

Chris,
I looked at the article and it did not help. Sorry Tom
for jumping in on your discussion. Tom can you ping the
other computers? I am able to type ping and then the ip
address and get a response from the desktop and laptop.
My frustration level is growing. I live in Japan and
spent 4.5 hours on my day off with no results. Not cheap
long distance. Chris, I don't want to whine, but it
seems that I am not the only one with the problem.
Please look into this further.

Burton
>-----Original Message-----
>Tom, see if this Microsoft Knowledge Base article (it is
Part 7 of
>networking with Windows XP Home Edition) might help you
unravel the
>situation:
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;814004&Product=winxp
>--
>Chris H.
>Microsoft Windows MVP
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>"Tom in Tulsa" <(E-Mail Removed)>
wrote in message
>news:eb4501c3f0f4$a3d30d30$(E-Mail Removed)...
>> Yea, there's no third party virus software on the
>> desktop, or any firewall, except the one with the
>> router. I had McAfee, but have uninstalled it.
>>
>> File folders and printer have been shared. They are
all
>> part of the same workgroup. Permissions cannot be
>> modified in our home versions of XP.
>>
>> Both the desktop and laptop can access the Internet
>> without problem, just no file or print sharing.
>>
>> Have tried uninstalling and reinstalling the Broadband
>> software and this has not resolved the issue.
>>
>> Still no go. Any help is really appreciated.
>>
>> Thanks.
>>
>> >-----Original Message-----
>> >How about anti-virus software? Anything Symantec on
the
>> desktop? Are you
>> >sure you're part of the same Workgroup?
>> >--
>> >Chris H.
>> >Microsoft Windows MVP
>> >Associate Expert
>> >Expert Zone - www.microsoft.com/windowsxp/expertzone
>> >
>> >"Tom in Tulsa" <(E-Mail Removed)>
>> wrote in message
>> >news:dcd101c3f05c$a49ce8f0$(E-Mail Removed)...
>> >> Have XP on desktop and laptop. Both can access
>> Internet
>> >> fine. Cannot see shared files and cannot print from
>> >> laptop. No firewalls running except what came with
>> >> product. Files are shared. Printer is installed
on
>> >> desktop and shared. Can print from desktop, but not
>> over
>> >> wireless network from laptop.
>> >>
>> >> Three hours on phone with MS Support failed to
resolve
>> >> this.
>> >>
>> >> Anybody got an answer?
>> >
>> >
>> >.
>> >
>
>
>.
>

I only offer suggestions. I'm a user just like you are, but volunteer my
time trying to help others. If you're having a problem with the gear in
Japan, then you're going to be totally out of luck because Microsoft's
Broadband Networking products are authorized for use in North America (U.S.
and Canada) only.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Burton" <(E-Mail Removed)> wrote in message
news:e7fd01c3f162$9102ba70$(E-Mail Removed)...
> Chris,
> I looked at the article and it did not help. Sorry Tom
> for jumping in on your discussion. Tom can you ping the
> other computers? I am able to type ping and then the ip
> address and get a response from the desktop and laptop.
> My frustration level is growing. I live in Japan and
> spent 4.5 hours on my day off with no results. Not cheap
> long distance. Chris, I don't want to whine, but it
> seems that I am not the only one with the problem.
> Please look into this further.
>
> Burton
> >-----Original Message-----
> >Tom, see if this Microsoft Knowledge Base article (it is
> Part 7 of
> >networking with Windows XP Home Edition) might help you
> unravel the
> >situation:
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;814004&Product=winxp
> >--
> >Chris H.
> >Microsoft Windows MVP
> >Associate Expert
> >Expert Zone - www.microsoft.com/windowsxp/expertzone
> >
> >"Tom in Tulsa" <(E-Mail Removed)>
> wrote in message
> >news:eb4501c3f0f4$a3d30d30$(E-Mail Removed)...
> >> Yea, there's no third party virus software on the
> >> desktop, or any firewall, except the one with the
> >> router. I had McAfee, but have uninstalled it.
> >>
> >> File folders and printer have been shared. They are
> all
> >> part of the same workgroup. Permissions cannot be
> >> modified in our home versions of XP.
> >>
> >> Both the desktop and laptop can access the Internet
> >> without problem, just no file or print sharing.
> >>
> >> Have tried uninstalling and reinstalling the Broadband
> >> software and this has not resolved the issue.
> >>
> >> Still no go. Any help is really appreciated.
> >>
> >> Thanks.
> >>
> >> >-----Original Message-----
> >> >How about anti-virus software? Anything Symantec on
> the
> >> desktop? Are you
> >> >sure you're part of the same Workgroup?
> >> >--
> >> >Chris H.
> >> >Microsoft Windows MVP
> >> >Associate Expert
> >> >Expert Zone - www.microsoft.com/windowsxp/expertzone
> >> >
> >> >"Tom in Tulsa" <(E-Mail Removed)>
> >> wrote in message
> >> >news:dcd101c3f05c$a49ce8f0$(E-Mail Removed)...
> >> >> Have XP on desktop and laptop. Both can access
> >> Internet
> >> >> fine. Cannot see shared files and cannot print from
> >> >> laptop. No firewalls running except what came with
> >> >> product. Files are shared. Printer is installed
> on
> >> >> desktop and shared. Can print from desktop, but not
> >> over
> >> >> wireless network from laptop.
> >> >>
> >> >> Three hours on phone with MS Support failed to
> resolve
> >> >> this.
> >> >>
> >> >> Anybody got an answer?
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >