Fax machine on ADSL enabled line

Checking to see if anyone has had a similar problem.

Line enabled for ADSL, using speedtouch 330 modem, and sf 330 samsung fax
machine.

Nothing else on line. Fax machine connected via filter.

If the cable from the adsl modem to the phone line is plugged into the
filter, the fax machine will not pick up a dial tone. Unplug it, and it
works fine. This happens whether or not the PC is switched on and the modem
is synced, or even if the modem is unplugged from the back of the PC.

Replaced the filter, no joy. Will replace the modem shortly.

Samsung have a handy customer service line. I explained the situation, she
claimed that none of the Samsung range of fax machine will work on a digital
enabled line. I toled her prior to adsl the line had been ISDN which is a
digital line, with no issues.

Is it common for Fax machines to not work on adsl lines? What is the chance
of it been a fault on the line?

Gaz

>
> Line enabled for ADSL, using speedtouch 330 modem, and sf 330 samsung fax
> machine.
>
> Nothing else on line. Fax machine connected via filter.
>
> If the cable from the adsl modem to the phone line is plugged into the
> filter, the fax machine will not pick up a dial tone. Unplug it, and it
> works fine. This happens whether or not the PC is switched on and the
modem
> is synced, or even if the modem is unplugged from the back of the PC.
>
> Replaced the filter, no joy. Will replace the modem shortly.
>
> Samsung have a handy customer service line. I explained the situation, she
> claimed that none of the Samsung range of fax machine will work on a
digital
> enabled line. I toled her prior to adsl the line had been ISDN which is a
> digital line, with no issues.
>
> Is it common for Fax machines to not work on adsl lines? What is the
chance
> of it been a fault on the line?
>
> Gaz
>


Is the fax machine a red herring here,
What happens if you replace it with a regular telephone?


--
Graham.

%Profound_observation%

Gaz wrote:

> Is it common for Fax machines to not work on adsl lines? What is the chance
> of it been a fault on the line?

Not common, except with Samsung fax machines.

Type "Samsung fax adsl" into Google groups for some answers.

"Graham" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
>
>>
>> Line enabled for ADSL, using speedtouch 330 modem, and sf 330 samsung fax
>> machine.
>>
>> Nothing else on line. Fax machine connected via filter.
>>
>> If the cable from the adsl modem to the phone line is plugged into the
>> filter, the fax machine will not pick up a dial tone. Unplug it, and it
>> works fine. This happens whether or not the PC is switched on and the
> modem
>> is synced, or even if the modem is unplugged from the back of the PC.
>>
>> Replaced the filter, no joy. Will replace the modem shortly.
>>
>> Samsung have a handy customer service line. I explained the situation,
>> she
>> claimed that none of the Samsung range of fax machine will work on a
> digital
>> enabled line. I toled her prior to adsl the line had been ISDN which is a
>> digital line, with no issues.
>>
>> Is it common for Fax machines to not work on adsl lines? What is the
> chance
>> of it been a fault on the line?
>>
>> Gaz
>>
>
>
> Is the fax machine a red herring here,
> What happens if you replace it with a regular telephone?

Will try that this evening..... Should have tried it in the first place, but
not much time.

Gaz

>
> --
> Graham.
>
> %Profound_observation%
>
>