On Thu, 22 Jul 2004 10:13:09 +0100, Andy
<(E-Mail Removed)> wrote:
> How do I go about getting broadband from day one when my local exchange
> is
> activated?
>
> I've seen posts in this group about people getting broadband on the day
> their exchange is activated, sometimes unofficially a couple of days
> earlier, but every ISP I've asked has quoted me days or weeks after the
> activation date.
>
> NDO told me, "BT only start taking orders usually 5 days after the
> exchange
> activation".
>
> Any advice gratefully received!
>
> Andy
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.720 / Virus Database: 476 - Release Date: 14/07/2004
>
>
Hi Andy,
BT Wholesale can in many case take orders on an exchange from around six
months before the exchange ready date. However, they will just sit in the
ordering system going nowhere until the exchange is enabled, plus the ISP
will have to place the order manually into the ordering system.
As an ISP we cannot ask BT to enable the line any earlier than 7 days
after the exchange ready date, however they can and do enable lines before
that. I've seen a couple done on the exchange ready date, and they were
very lucky, but none before then.
--
Regards,
| Dave Tomlinson Broadband Solutions For
| Technical Support for Home & Business
| PlusNet plc @
http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----