Michelle wrote:
> Thanks Sanchez. I do not have my computer in front of me now but I am
> pretty
> sure that the driver for the ethernet is not installed. I thought it
> was a problem with my Cable provider and so they troubleshooted for me
> and he said that it is not installed and that it was not a simple 5
> min. thing to fix it but of course, he could not help me with that
> only the company I purchased
> the computer from. And of course the warranty has expired so they
> won't help
> me either. So now I need to find out how I can install this
> myself....
Michelle, first you need to find out what ethernet card is installed in
your computer. Here's how:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too.
http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)
Once you know what hardware is there, get drivers from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).
If the device isn't even being recognized, it's broken. The easiest
thing to do in that case is install a new ethernet adapter. They are
very inexpensive. If your original adapter is on the motherboard, go
into the BIOS first and disable the onboard adapter.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User