error stop:0x0000008e

hi people i`new here and i`desperate.i have a hp pavilion zv5000 with a
mcafee antivirus2005.iupdate him to mcafee 2006 and i installed also
quickclean.i run scan disc of quickclean and delete everything that he found
as junk.after that i update it and reboot computer as ask.after reboot and
start up i saw blue screen with error mesage: stop:0x0000008e
(0xc0000005,0xbf841d63,0xf6aa3aec,0x00000000),win3 2k.sys-addres bf841d63 base
at bf800000, datestamp 43446a58,and the computer restart alone.WHAT CAN I DO
to solve this problem because i don`want to reinstal the windows.i don`want
to lose some important files.HELP PLEASE

I suggest you consult with McAfee's support section or post to the
microsoft.public.windowsxp.general newsgroup. This newsgroup supports
Microsoft's Broadband Networking hardware and software only.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"sorin" <(E-Mail Removed)> wrote in message
news:C4A14DE8-212A-4C5E-8869-(E-Mail Removed)...
> hi people i`new here and i`desperate.i have a hp pavilion zv5000 with a
> mcafee antivirus2005.iupdate him to mcafee 2006 and i installed also
> quickclean.i run scan disc of quickclean and delete everything that he
> found
> as junk.after that i update it and reboot computer as ask.after reboot and
> start up i saw blue screen with error mesage: stop:0x0000008e
> (0xc0000005,0xbf841d63,0xf6aa3aec,0x00000000),win3 2k.sys-addres bf841d63
> base
> at bf800000, datestamp 43446a58,and the computer restart alone.WHAT CAN I
> DO
> to solve this problem because i don`want to reinstal the windows.i
> don`want
> to lose some important files.HELP PLEASE
>

thanks for the advice i have already tried but no result.i found something
similar here at search for win32k.sys in this forum but i can`t find the
option on recovery console to find the files witch i have to work with,i
did`t understand the steps or the explication is for more advance users.maybe
you can help me beter if you read that post.thank you again in advance

"Chris H." wrote:

> I suggest you consult with McAfee's support section or post to the
> microsoft.public.windowsxp.general newsgroup. This newsgroup supports
> Microsoft's Broadband Networking hardware and software only.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "sorin" <(E-Mail Removed)> wrote in message
> news:C4A14DE8-212A-4C5E-8869-(E-Mail Removed)...
> > hi people i`new here and i`desperate.i have a hp pavilion zv5000 with a
> > mcafee antivirus2005.iupdate him to mcafee 2006 and i installed also
> > quickclean.i run scan disc of quickclean and delete everything that he
> > found
> > as junk.after that i update it and reboot computer as ask.after reboot and
> > start up i saw blue screen with error mesage: stop:0x0000008e
> > (0xc0000005,0xbf841d63,0xf6aa3aec,0x00000000),win3 2k.sys-addres bf841d63
> > base
> > at bf800000, datestamp 43446a58,and the computer restart alone.WHAT CAN I
> > DO
> > to solve this problem because i don`want to reinstal the windows.i
> > don`want
> > to lose some important files.HELP PLEASE
> >
>
>
>

I'm sorry, but I don't run McAfee anti virus software. This newsgroup
supports Microsoft's Broadband Networking hardware and software only, not AV
programs. I would suggest if you don't get any results in the
microsoft.public.windowsxp.general newsgroup that you contact McAfee
support. It is their program.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"sorin" <(E-Mail Removed)> wrote in message
newsFAC25F5-4D6A-46CE-B4CA-(E-Mail Removed)...
> thanks for the advice i have already tried but no result.i found something
> similar here at search for win32k.sys in this forum but i can`t find the
> option on recovery console to find the files witch i have to work with,i
> did`t understand the steps or the explication is for more advance
> users.maybe
> you can help me beter if you read that post.thank you again in advance
>
> "Chris H." wrote:
>
>> I suggest you consult with McAfee's support section or post to the
>> microsoft.public.windowsxp.general newsgroup. This newsgroup supports
>> Microsoft's Broadband Networking hardware and software only.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "sorin" <(E-Mail Removed)> wrote in message
>> news:C4A14DE8-212A-4C5E-8869-(E-Mail Removed)...
>> > hi people i`new here and i`desperate.i have a hp pavilion zv5000 with a
>> > mcafee antivirus2005.iupdate him to mcafee 2006 and i installed also
>> > quickclean.i run scan disc of quickclean and delete everything that he
>> > found
>> > as junk.after that i update it and reboot computer as ask.after reboot
>> > and
>> > start up i saw blue screen with error mesage: stop:0x0000008e
>> > (0xc0000005,0xbf841d63,0xf6aa3aec,0x00000000),win3 2k.sys-addres
>> > bf841d63
>> > base
>> > at bf800000, datestamp 43446a58,and the computer restart alone.WHAT CAN
>> > I
>> > DO
>> > to solve this problem because i don`want to reinstal the windows.i
>> > don`want
>> > to lose some important files.HELP PLEASE
>> >
>>
>>
>>

Hi,
I have run into exactly the same blue screen with my dell laptop. I did not
do anything with McAffe per se, but something is wrong and I am seeing the
same symptoms that you are describing here. I too have important files that
I don;t want to lose by reimaging the disk.

Here is the message I get:
stop: 0x0000008e (0xC0000005,0xBF841D63,0xECA17AEC,0x00000000)
win32k.sys - address BF841D63 base at BF800000, datestamp 43446a58

Windows fails to startup after displaying this message. Were you able to
resolve your problem? What was the fix? How did you get Windows to start
again? ANY HELP YOU PROVIDE WILL BE GREATLY APPRECIATED!!!

THANKS A LOT!

"sorin" wrote:

> hi people i`new here and i`desperate.i have a hp pavilion zv5000 with a
> mcafee antivirus2005.iupdate him to mcafee 2006 and i installed also
> quickclean.i run scan disc of quickclean and delete everything that he found
> as junk.after that i update it and reboot computer as ask.after reboot and
> start up i saw blue screen with error mesage: stop:0x0000008e
> (0xc0000005,0xbf841d63,0xf6aa3aec,0x00000000),win3 2k.sys-addres bf841d63 base
> at bf800000, datestamp 43446a58,and the computer restart alone.WHAT CAN I DO
> to solve this problem because i don`want to reinstal the windows.i don`want
> to lose some important files.HELP PLEASE
>

I would contact McAfee support, since this issue seems to be common with
that program. This newsgroup supports Microsoft's Broadband Networking
hardware and software only.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Subbu" <(E-Mail Removed)> wrote in message
news:CFCCF88F-52AA-4FAB-A456-(E-Mail Removed)...
> Hi,
> I have run into exactly the same blue screen with my dell laptop. I did
> not
> do anything with McAffe per se, but something is wrong and I am seeing the
> same symptoms that you are describing here. I too have important files
> that
> I don;t want to lose by reimaging the disk.
>
> Here is the message I get:
> stop: 0x0000008e (0xC0000005,0xBF841D63,0xECA17AEC,0x00000000)
> win32k.sys - address BF841D63 base at BF800000, datestamp 43446a58
>
> Windows fails to startup after displaying this message. Were you able to
> resolve your problem? What was the fix? How did you get Windows to start
> again? ANY HELP YOU PROVIDE WILL BE GREATLY APPRECIATED!!!
>
> THANKS A LOT!
>
> "sorin" wrote:
>
>> hi people i`new here and i`desperate.i have a hp pavilion zv5000 with a
>> mcafee antivirus2005.iupdate him to mcafee 2006 and i installed also
>> quickclean.i run scan disc of quickclean and delete everything that he
>> found
>> as junk.after that i update it and reboot computer as ask.after reboot
>> and
>> start up i saw blue screen with error mesage: stop:0x0000008e
>> (0xc0000005,0xbf841d63,0xf6aa3aec,0x00000000),win3 2k.sys-addres bf841d63
>> base
>> at bf800000, datestamp 43446a58,and the computer restart alone.WHAT CAN I
>> DO
>> to solve this problem because i don`want to reinstal the windows.i
>> don`want
>> to lose some important files.HELP PLEASE
>>