Error messages since broadband instaled

Since getting Plus.net 516K ADSL a month or so ago I have noticed the
following problems:

1 A much larger number of "Page cannot be displayed" errors in IE6 -
perhaps one in three new pages I visit - compared to my old Freeserve Home
Highway connection. I have to click "refresh" or "back" to display the
page - sometimes several times.

2 An inability for OE6 to synchronise reliably with Hotmail mailboxes -
it just stops working until I manually stop the attempt, which means it
stops collecting mail from other mailboxes until I notice the problem, or I
have to remove the Hotmail addresses from the list of accounts to be
checked.

I have no way of knowing whether this is due to the change of ISP, a
"feature" of broadband or a problem with my system. I'm running IE6 SP1
under Win98SE.

Chris R

ChrisR wrote:
> Since getting Plus.net 516K ADSL a month or so ago I have noticed the
> following problems:
>
> 1 A much larger number of "Page cannot be displayed" errors in IE6
> - perhaps one in three new pages I visit - compared to my old
> Freeserve Home Highway connection. I have to click "refresh" or
> "back" to display the page - sometimes several times.

Try changing your DNS addresses around, or use other servers that allow
public queries.

In article <41a9962b$0$33617$(E-Mail Removed)>,
(E-Mail Removed)...mmy .com.address (ChrisR)
wrote:

> 2 An inability for OE6 to synchronise reliably with Hotmail
> mailboxes - it just stops working until I manually stop the attempt,
> which means it stops collecting mail from other mailboxes until I notice
> the problem, or I have to remove the Hotmail addresses from the list of
> accounts to be checked.

http://www.theregister.co.uk/2004/09..._outlook_fees/


--
Paul Cummins - Always a NetHead
Wasting Bandwidth since 1981

"ChrisR" <(E-Mail Removed) y.com.address> wrote
in message news:41a9962b$0$33617$(E-Mail Removed)...
> Since getting Plus.net 516K ADSL a month or so ago I have noticed the
> following problems:
>
> 1 A much larger number of "Page cannot be displayed" errors in IE6 -
> perhaps one in three new pages I visit - compared to my old Freeserve Home
> Highway connection. I have to click "refresh" or "back" to display the
> page - sometimes several times.
>
> 2 An inability for OE6 to synchronise reliably with Hotmail mailboxes -
> it just stops working until I manually stop the attempt, which means it
> stops collecting mail from other mailboxes until I notice the problem, or I
> have to remove the Hotmail addresses from the list of accounts to be
> checked.
>
> I have no way of knowing whether this is due to the change of ISP, a
> "feature" of broadband or a problem with my system. I'm running IE6 SP1
> under Win98SE.

I use Pipex ADSL with IE6/OE6 and Win98SE. It works fine.

What equipment are you using? and are you able to display SNR, line loss and
error statistics?

Have you configured a DNS or do you use the default assigned by Plusnet when you
establish the connection?

--

Michael Chare

"Paul Cummins" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In article <41a9962b$0$33617$(E-Mail Removed)>,
> (E-Mail Removed)...mmy .com.address (ChrisR)
> wrote:
>
> > 2 An inability for OE6 to synchronise reliably with Hotmail
> > mailboxes - it just stops working until I manually stop the attempt,
> > which means it stops collecting mail from other mailboxes until I notice
> > the problem, or I have to remove the Hotmail addresses from the list of
> > accounts to be checked.
>
> http://www.theregister.co.uk/2004/09..._outlook_fees/
>
>
> --
> Paul Cummins - Always a NetHead
> Wasting Bandwidth since 1981

Thanks for that Paul - but although it suggests that the problem isn't worth
solving in the longer term, because the functionality will be withdrawn by
Microsoft in future, it doesn't explain why I can synchronise intermittently
though OE, or to some accounts and not others. I don't think it can be the
cause of the issue?

Chris R

"Michael Chare" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "ChrisR" <(E-Mail Removed) y.com.address>
wrote
> in message news:41a9962b$0$33617$(E-Mail Removed)...
> > Since getting Plus.net 516K ADSL a month or so ago I have noticed the
> > following problems:
> >
> > 1 A much larger number of "Page cannot be displayed" errors in IE6 -
> > perhaps one in three new pages I visit - compared to my old Freeserve
Home
> > Highway connection. I have to click "refresh" or "back" to display the
> > page - sometimes several times.
> >
> > 2 An inability for OE6 to synchronise reliably with Hotmail
mailboxes -
> > it just stops working until I manually stop the attempt, which means it
> > stops collecting mail from other mailboxes until I notice the problem,
or I
> > have to remove the Hotmail addresses from the list of accounts to be
> > checked.
> >
> > I have no way of knowing whether this is due to the change of ISP, a
> > "feature" of broadband or a problem with my system. I'm running IE6 SP1
> > under Win98SE.
>
> I use Pipex ADSL with IE6/OE6 and Win98SE. It works fine.
>
> What equipment are you using? and are you able ?
>
> Have you configured a DNS or do you use the default assigned by Plusnet
when you
> establish the connection?
>
> --
>
> Michael Chare
>
Thanks Michael and MA, but I'm afraid your replies are a little too
technical for me - I wouldn't know how to change DNS (I assume I use the
default assigned by PlusNet) or how to display SNR, line loss and error
statistics, or to use other servers that allow public queries. I'm using a
Linksys WA54G modem/router connected to the main PC by Ethernet cable. My
line quality was marginal for broadband - I was only able to get it after
the relaxation of BT's requirements in September.

Thanks for the help so far

Chris R

"ChrisR" <(E-Mail Removed) y.com.address> wrote
in message news:41aa2ca3$0$564$(E-Mail Removed)...
>
>
> Thanks Michael and MA, but I'm afraid your replies are a little too
> technical for me - I wouldn't know how to change DNS (I assume I use the
> default assigned by PlusNet) or how to display SNR, line loss and error
> statistics, or to use other servers that allow public queries. I'm using a
> Linksys WA54G modem/router connected to the main PC by Ethernet cable. My
> line quality was marginal for broadband - I was only able to get it after
> the relaxation of BT's requirements in September.

I have no specific knowledge of the Linksys router but I would expect that there
are some diagnostic facilities which you can use which will tell you the SNR
etc.

On Win98 click 'start' 'run' the enter 'winipcfg' and press enter.

Then make sure you select your ethernet adapter (as opposed to any dialup ppp
connection that you may have)

This will show you your IP address the IP address of your gateway (router) and
DNS IP,address which likely will be the same as that of the gateway.

Quite likely you can enter the gateway IP address into your web browser and get
to the routers configuration/diagnositic facilities.

If you have a marginal line it is quite possible that the modem can not
establish a good connection which is why your web pages are not loading.

--

Michael Chare

On Sun, 28 Nov 2004 19:53:20 -0000, "ChrisR"
<(E-Mail Removed) y.com.address>
wrote:

> My
>line quality was marginal for broadband - I was only able to get it after
>the relaxation of BT's requirements in September.

if you think you are losing synch to the exchange (flashing light on
router) or getting lots of errors than ask the ISP for a visit from a
BT ADSL engineer to check out your signal strength and see if it can
be improved.

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !

ChrisR wrote:
> Since getting Plus.net 516K ADSL a month or so ago I have noticed the
> following problems:
>
> 1 A much larger number of "Page cannot be displayed" errors in IE6 -
> perhaps one in three new pages I visit - compared to my old Freeserve Home
> Highway connection. I have to click "refresh" or "back" to display the
> page - sometimes several times.
>
> 2 An inability for OE6 to synchronise reliably with Hotmail mailboxes -
> it just stops working until I manually stop the attempt, which means it
> stops collecting mail from other mailboxes until I notice the problem, or I
> have to remove the Hotmail addresses from the list of accounts to be
> checked.
>
> I have no way of knowing whether this is due to the change of ISP, a
> "feature" of broadband or a problem with my system. I'm running IE6 SP1
> under Win98SE.
>
> Chris R
>

There have been some issues with PN's DNS side (the thing that turns a
www.website.ocm into IP address numbers like 123.456.789.123 for
computers to deal with). How well they are sorted ? PN staff ??

I have had a few occurences of the problem you mention but nothing like
that number, one or two a day maybe, and all loaded imediately when I
hit 'Reload'. I do not think mine is a browser issue, (I use many) nor
connection (telephone exchange adjacent and never a dropped packet).
It seems better since I had a play with packet size settings, or PN have
improved the DNS accessibility

See http://www.broadbandreports.com/faq/tweaks
but you may not wish to go there.

Bill
W98