if wrote:
> I was looking at the Eclipse Flex500 spec. (£18/mth)
> but I don't see any mention of usenet. Do they provide access to text?
> binaries? If so are the binaries usable (completeness/retention)?
Eclipse provide Usenet using Giganews (IIRC), you get a maximum of 2
concurrent connections that are limited to about 30kB/sec. You get all
the standard Giganews groups.
>
> They also say it's truly unlimited connection - is this true?
> I would expect to use 20-30GB/mth, mainly P2P, usenet.
Yes, truly unlimited, no port blocking.
>
> Any other opinions on Eclipse?
Generally very good, only major problem has been a very recent (Monday
afternoon to Tuesday evening) outage that affected a large percentage of
their broadband customers due to some sort of software issue with their
ADSL platform (Redback) and BT's end. They had their end fixed
overnight, but the type of outage led to hung L2TP sessions across BT's
network that had to be cleared manually by BT and this took some time to
be noticed and diagnosed. Only real complaint is that customer contact
was poor during the outage, but I gather that their normal daily tech
support call quantity rose from 2,000 a day to more than 73,000 a day
and they were totally swamped. I think they've learned a big lesson
though, I got a 'sorry' email this morning and they are promising more
call capacity and better and more frequent status page updates. At least
I could read it using my Palm and GPRS via my mobile!
In all honesty, they are one of the best ISPs I know of, you could have
a look at the status pages on the Eclipse web site at:
http://www.eclipse.net.uk/index.cfm?=status
and look at the type and frequency of problems and see how you feel
about them. Eclipse contracts are for one month BTW.
>
> Webspace is only 20MB, but more important for me is do they limit bandwidth
> usage on it? My old 20MB demon site regularly hit Demon's 60MB/day limits
> so I wouldn't want too low a ceiling.
>
I don't know this one for sure. There is bound to be some bandwidth
limit, but offhand I don't know what it is.
--
Brian Morrison
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