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e-mail instabilities on only 1 account

 
 
Andreas Yiangoullis
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      01-26-2005, 04:13 PM
I use a d-link 624 broadband router to connect on my adsl modem. I use 2
POP3 accounts + 1 hotmail in 1 Outlook profile. The following happens:
Without the router everything works just fine. With the router one of my 2
POP3 accounts works fine, but the second account becomes very instable. 20%
of my send/receive operations, it will successfully complete, with a little
delay though. The rest 80%, it will fail with the following message:

Task 'ISP - Receiving' reported error (0x80042108) : 'Outlook is unable to
connect to your incoming (POP3) e-mail server. If you continue to receive
this message, contact your server administrator or Internet service provider
(ISP).'

When I take out the router and leave just the adsl modem directly connected
to the Internet, all accounts complete successfully very-very fast and
always.

I have tried everything, from disabling firewalls, playing with MTUs but no
result. Is there any catch that I'm missing or should I get another router?


 
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Barb Bowman [MVP-Windows]
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      01-26-2005, 09:12 PM
configure you email client to use the fully qualified domain name. it
probably is just pop or mail. it has to be set as
pop.domain.com and/or mail.domain.com etc. check with your ISP as to
what these entries are.

On Wed, 26 Jan 2005 19:13:34 +0200, "Andreas Yiangoullis"
<(E-Mail Removed)> wrote:

>I use a d-link 624 broadband router to connect on my adsl modem. I use 2
>POP3 accounts + 1 hotmail in 1 Outlook profile. The following happens:
>Without the router everything works just fine. With the router one of my 2
>POP3 accounts works fine, but the second account becomes very instable. 20%
>of my send/receive operations, it will successfully complete, with a little
>delay though. The rest 80%, it will fail with the following message:
>
>Task 'ISP - Receiving' reported error (0x80042108) : 'Outlook is unable to
>connect to your incoming (POP3) e-mail server. If you continue to receive
>this message, contact your server administrator or Internet service provider
>(ISP).'
>
>When I take out the router and leave just the adsl modem directly connected
>to the Internet, all accounts complete successfully very-very fast and
>always.
>
>I have tried everything, from disabling firewalls, playing with MTUs but no
>result. Is there any catch that I'm missing or should I get another router?
>


--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)
 
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Andreas Yiangoullis
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Posts: n/a

 
      01-27-2005, 11:18 AM
This is anyhow the way I use it. I have also tried by IP, I have tried to
open all traffic on the firewall + many more. I have contacted the ISP and
they informed me that this must be some kind of incompatible communication
between their services and some routers. They have noticed that the router
attempts communication on some other ports instead of only 110 for POP3.
However, I would like to find out if there is anything that I could do on
the router for this.


"Barb Bowman [MVP-Windows]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> configure you email client to use the fully qualified domain name. it
> probably is just pop or mail. it has to be set as
> pop.domain.com and/or mail.domain.com etc. check with your ISP as to
> what these entries are.
>
> On Wed, 26 Jan 2005 19:13:34 +0200, "Andreas Yiangoullis"
> <(E-Mail Removed)> wrote:
>
>>I use a d-link 624 broadband router to connect on my adsl modem. I use 2
>>POP3 accounts + 1 hotmail in 1 Outlook profile. The following happens:
>>Without the router everything works just fine. With the router one of my 2
>>POP3 accounts works fine, but the second account becomes very instable.
>>20%
>>of my send/receive operations, it will successfully complete, with a
>>little
>>delay though. The rest 80%, it will fail with the following message:
>>
>>Task 'ISP - Receiving' reported error (0x80042108) : 'Outlook is unable to
>>connect to your incoming (POP3) e-mail server. If you continue to receive
>>this message, contact your server administrator or Internet service
>>provider
>>(ISP).'
>>
>>When I take out the router and leave just the adsl modem directly
>>connected
>>to the Internet, all accounts complete successfully very-very fast and
>>always.
>>
>>I have tried everything, from disabling firewalls, playing with MTUs but
>>no
>>result. Is there any catch that I'm missing or should I get another
>>router?
>>

>
> --
> Barb Bowman
> Expert Zone Columnist
> http://www.microsoft.com/windowsxp/expertzone
> MS-MVP (Windows)



 
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Barb Bowman \(MVP-Windows\)
Guest
Posts: n/a

 
      01-27-2005, 01:16 PM
While I doubt this is a router issue, you'd have to contact D-Link support
for this. This newsgroup aactually supports only the Microsoft branded
hardware and not gear from other vendors.

Andreas Yiangoullis wrote:
> This is anyhow the way I use it. I have also tried by IP, I have
> tried to open all traffic on the firewall + many more. I have
> contacted the ISP and they informed me that this must be some kind of
> incompatible communication between their services and some routers.
> They have noticed that the router attempts communication on some
> other ports instead of only 110 for POP3. However, I would like to
> find out if there is anything that I could do on the router for this.
>
>
> "Barb Bowman [MVP-Windows]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> configure you email client to use the fully qualified domain name. it
>> probably is just pop or mail. it has to be set as
>> pop.domain.com and/or mail.domain.com etc. check with your ISP as to
>> what these entries are.
>>
>> On Wed, 26 Jan 2005 19:13:34 +0200, "Andreas Yiangoullis"
>> <(E-Mail Removed)> wrote:
>>
>>> I use a d-link 624 broadband router to connect on my adsl modem. I
>>> use 2 POP3 accounts + 1 hotmail in 1 Outlook profile. The following
>>> happens: Without the router everything works just fine. With the
>>> router one of my 2 POP3 accounts works fine, but the second account
>>> becomes very instable. 20%
>>> of my send/receive operations, it will successfully complete, with a
>>> little
>>> delay though. The rest 80%, it will fail with the following message:
>>>
>>> Task 'ISP - Receiving' reported error (0x80042108) : 'Outlook is
>>> unable to connect to your incoming (POP3) e-mail server. If you
>>> continue to receive this message, contact your server administrator
>>> or Internet service provider
>>> (ISP).'
>>>
>>> When I take out the router and leave just the adsl modem directly
>>> connected
>>> to the Internet, all accounts complete successfully very-very fast
>>> and always.
>>>
>>> I have tried everything, from disabling firewalls, playing with
>>> MTUs but no
>>> result. Is there any catch that I'm missing or should I get another
>>> router?
>>>

>>
>> --
>> Barb Bowman
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone
>> MS-MVP (Windows)



--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)


 
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