DSL + Router = No dail tone on 56K

I have SBC DSL with a Linksys router, and the connection
works fine. However, I'd still like to be able to use my
56K dialup for my fax software and dial-up connection when
needed. I currently have 2 phone lines, but obviously
would like to eliminate one. Line 1 has the DSL and a
telephone, which work fine. Line 2 is currently
split/connected to the 56K and a free-standing fax. The
56K & standalone fax both work through line 2. The
Standalone fax works when I connect it to Line 1, but the
56 K does not get a dialtone when I try to connect it to
line 1. Both lines have been checked and are fine, DSL
filter/splitters are installed, and there is no audible
noise on the line. 3 Com says there is still probably too
much noise on the line for the 56K to be able to get a
dialtone. SBC was no help and Linksys is ignoring me. I've
tried connecting the 56K to the phone side of the DSL
Filter/splitter, I tried connecting it in front of the DSL
Filter/splitter, I've even tried connecting 2
filter/splitters in-line, but nothing works. I'm guessing
I'm still not making the right connections, because all
the various components are functioning with various
connections. Surely others must have DSL & Router on the
same line as a 56 K, no ? Any help or assistance would be
greatly appreciated.

Thanks,

I can't help you with your problem other than to say that here I have a 56k
modem from one of the PCs on my LAN connected to the phone side of my DSL
filter/splitter and the LAN's Efficient 5861 ADSL/modem router connected to
the DSL port. I use the modem to send and receive faxes and also to connect
to the net, if required, during those few occasions that DSL is unavailable.
--
Mike Maltby MS-MVP
(E-Mail Removed)


SteveMc <(E-Mail Removed)> wrote:

> I have SBC DSL with a Linksys router, and the connection
> works fine. However, I'd still like to be able to use my
> 56K dialup for my fax software and dial-up connection when
> needed. I currently have 2 phone lines, but obviously
> would like to eliminate one. Line 1 has the DSL and a
> telephone, which work fine. Line 2 is currently
> split/connected to the 56K and a free-standing fax. The
> 56K & standalone fax both work through line 2. The
> Standalone fax works when I connect it to Line 1, but the
> 56 K does not get a dialtone when I try to connect it to
> line 1. Both lines have been checked and are fine, DSL
> filter/splitters are installed, and there is no audible
> noise on the line. 3 Com says there is still probably too
> much noise on the line for the 56K to be able to get a
> dialtone. SBC was no help and Linksys is ignoring me. I've
> tried connecting the 56K to the phone side of the DSL
> Filter/splitter, I tried connecting it in front of the DSL
> Filter/splitter, I've even tried connecting 2
> filter/splitters in-line, but nothing works. I'm guessing
> I'm still not making the right connections, because all
> the various components are functioning with various
> connections. Surely others must have DSL & Router on the
> same line as a 56 K, no ? Any help or assistance would be
> greatly appreciated.

"...connected to the phone side of my DSL
filter/splitter..."
That's the first connection I tried, so now that makes me
think that possibly it IS the 56k modem, and that
upgrading to a newer, better modem might do the trick ?

>-----Original Message-----
>I can't help you with your problem other than to say that
here I have a 56k
>modem from one of the PCs on my LAN connected to the
phone side of my DSL
>filter/splitter and the LAN's Efficient 5861 ADSL/modem
router connected to
>the DSL port. I use the modem to send and receive faxes
and also to connect
>to the net, if required, during those few occasions that
DSL is unavailable.
>--
>Mike Maltby MS-MVP
>(E-Mail Removed)
>
>
>SteveMc <(E-Mail Removed)> wrote:
>
>> I have SBC DSL with a Linksys router, and the connection
>> works fine. However, I'd still like to be able to use my
>> 56K dialup for my fax software and dial-up connection
when
>> needed. I currently have 2 phone lines, but obviously
>> would like to eliminate one. Line 1 has the DSL and a
>> telephone, which work fine. Line 2 is currently
>> split/connected to the 56K and a free-standing fax. The
>> 56K & standalone fax both work through line 2. The
>> Standalone fax works when I connect it to Line 1, but
the
>> 56 K does not get a dialtone when I try to connect it to
>> line 1. Both lines have been checked and are fine, DSL
>> filter/splitters are installed, and there is no audible
>> noise on the line. 3 Com says there is still probably
too
>> much noise on the line for the 56K to be able to get a
>> dialtone. SBC was no help and Linksys is ignoring me.
I've
>> tried connecting the 56K to the phone side of the DSL
>> Filter/splitter, I tried connecting it in front of the
DSL
>> Filter/splitter, I've even tried connecting 2
>> filter/splitters in-line, but nothing works. I'm
guessing
>> I'm still not making the right connections, because all
>> the various components are functioning with various
>> connections. Surely others must have DSL & Router on the
>> same line as a 56 K, no ? Any help or assistance would
be
>> greatly appreciated.
>
>
>.
>

SteveMc,

Is there any chance you could beg, borrow or ..... another modem to check this
before laying out the cash for a new modem? Not that a new internal modem is
necessarily that expensive but nevertheless buying a new one would be a waste
of money if you didn't need to have done so.

What happens if you ignore the fact that there is no dial-tone and still try
dialling out? You can do this as follows: Control Panel | Modems, select
your modem, click Properties and on the Connection tab UNcheck "Wait for dial
tone before dialling".
--
Mike Maltby MS-MVP
(E-Mail Removed)


SteveMc <(E-Mail Removed)> wrote:

> "...connected to the phone side of my DSL
> filter/splitter..."
> That's the first connection I tried, so now that makes me
> think that possibly it IS the 56k modem, and that
> upgrading to a newer, better modem might do the trick ?

Start by breaking problem down to individual parts. History
of any part means nothing. Plug modem into a the phone line.
Plug another phone into that other modem jack. There are two
jacks. If jacks and phone line works, then phone works OK
when attached to modem.

Again, two jacks. Each is marked uniquely. One must go to
wall receptacle as marked. Other is for phone. Is wall
receptacle connected to correct (of two) receptacle on modem?

Ok. Ready to move on. First you want to talk directly to
modem's computer. Load the program called Hyperterminal. All
Windows have Hyperterminal. You will type commands to modem.
Modem's computer will type response on screen. For example,
when you type AT , then <ret> (the enter key), modem will
respond with OK . Enter AT&FL3 to reset modem and turn
up speaker volume. Modem will respond with OK.

Details and procedure on:
http://www.modemsite.com/56k/x2-hyperterm.asp
http://www.modemsite.com/56k/usehyper.asp

Eventually, you will type ATDTxxxxx where xxxx is a
phone number. Modem will make appropriate noises. Either it
will hear a dialtone OR will report why it did not dial. IOW
we have bypassed Windows. You will view the exact messages
that modem's computer reported.

If this does not help, then report all technical details
here for additional assistance.



SteveMc wrote:
>
> "...connected to the phone side of my DSL
> filter/splitter..."
> That's the first connection I tried, so now that makes me
> think that possibly it IS the 56k modem, and that
> upgrading to a newer, better modem might do the trick ?
>
> >-----Original Message-----
> >I can't help you with your problem other than to say that
> here I have a 56k
> >modem from one of the PCs on my LAN connected to the
> phone side of my DSL
> >filter/splitter and the LAN's Efficient 5861 ADSL/modem
> router connected to
> >the DSL port. I use the modem to send and receive faxes
> and also to connect
> >to the net, if required, during those few occasions that
> DSL is unavailable.
> >--
> >Mike Maltby MS-MVP
> >(E-Mail Removed)
> >
> >
> >SteveMc <(E-Mail Removed)> wrote:
> >
> >> I have SBC DSL with a Linksys router, and the connection
> >> works fine. However, I'd still like to be able to use my
> >> 56K dialup for my fax software and dial-up connection
> when
> >> needed. I currently have 2 phone lines, but obviously
> >> would like to eliminate one. Line 1 has the DSL and a
> >> telephone, which work fine. Line 2 is currently
> >> split/connected to the 56K and a free-standing fax. The
> >> 56K & standalone fax both work through line 2. The
> >> Standalone fax works when I connect it to Line 1, but
> the
> >> 56 K does not get a dialtone when I try to connect it to
> >> line 1. Both lines have been checked and are fine, DSL
> >> filter/splitters are installed, and there is no audible
> >> noise on the line. 3 Com says there is still probably
> too
> >> much noise on the line for the 56K to be able to get a
> >> dialtone. SBC was no help and Linksys is ignoring me.
> I've
> >> tried connecting the 56K to the phone side of the DSL
> >> Filter/splitter, I tried connecting it in front of the
> DSL
> >> Filter/splitter, I've even tried connecting 2
> >> filter/splitters in-line, but nothing works. I'm
> guessing
> >> I'm still not making the right connections, because all
> >> the various components are functioning with various
> >> connections. Surely others must have DSL & Router on the
> >> same line as a 56 K, no ? Any help or assistance would
> be
> >> greatly appreciated.
> >
> >
> >.
> >

Thanks guys.
And, do I feel stoopid !!

The back of my cumputer is somewhat difficult to access,
but I finally got back there to check out what was plugged
into the modem. The connection was correct, but I had the
modular lines mismarked. I thought I was connecting the
modem to Line 1, but was actually connecting line 2 to
line 1, and the actual modem line (which I thought was
line 2) was left unconnected. Even I know that when the
modem isn't connected to any line, it's not going to get a
dialtone. DUH !!

Thanks again.

SteveMc,

I don't know about feeling stoopid but you've got it working which is surely
what matters.

Cheers,

Mike M


Stevemc <(E-Mail Removed)> wrote:

> Thanks guys.
> And, do I feel stoopid !!
>
> The back of my cumputer is somewhat difficult to access,
> but I finally got back there to check out what was plugged
> into the modem. The connection was correct, but I had the
> modular lines mismarked. I thought I was connecting the
> modem to Line 1, but was actually connecting line 2 to
> line 1, and the actual modem line (which I thought was
> line 2) was left unconnected. Even I know that when the
> modem isn't connected to any line, it's not going to get a
> dialtone. DUH !!
>
> Thanks again.