DSL connectivity problems..please help!

Just ordered new sbc yahoo DSL service and can't get
moving on the web. I've connected to the DSL server, and
can ping sites by numerical id, but alphanumeric links
don't respond. Web browsing doesn't connect to any sites
either by numerical ip address or by text entry.

Futhermore, when I give my userid and password to their
technicians they can log in and browse just fine on their
computers, so it can't be a set-up problem on their end.

SBC hasn't been any help on this one, but insist the
problem exists on my end probably with my OS because
they've tried everything that they can and nothing is
working.

Can someone help me?

Andy wrote:

> Just ordered new sbc yahoo DSL service and can't get
> moving on the web. I've connected to the DSL server, and
> can ping sites by numerical id, but alphanumeric links
> don't respond. Web browsing doesn't connect to any sites
> either by numerical ip address or by text entry.
>
> Futhermore, when I give my userid and password to their
> technicians they can log in and browse just fine on their
> computers, so it can't be a set-up problem on their end.
>
> SBC hasn't been any help on this one, but insist the
> problem exists on my end probably with my OS because
> they've tried everything that they can and nothing is
> working.
>
> Can someone help me?

should get one of their techs to run you through the tcp/ip settings.

www.careyholzman.com/netfixes.htm

Tip #3
Carey

"Andy" <(E-Mail Removed)> wrote in message
news:639801c3e5cc$48f37630$(E-Mail Removed)...
> Just ordered new sbc yahoo DSL service and can't get
> moving on the web. I've connected to the DSL server, and
> can ping sites by numerical id, but alphanumeric links
> don't respond. Web browsing doesn't connect to any sites
> either by numerical ip address or by text entry.
>
> Futhermore, when I give my userid and password to their
> technicians they can log in and browse just fine on their
> computers, so it can't be a set-up problem on their end.
>
> SBC hasn't been any help on this one, but insist the
> problem exists on my end probably with my OS because
> they've tried everything that they can and nothing is
> working.
>
> Can someone help me?