Dr Speedtouch reports problem with internet

Can anyone tell me why the Dr Speedtouch program reports "problem with
the internet" when I run diagnostics?

There are no problems I can see - on a Pipex 1Mb broadband connection,
reasonable speeds and no disconnections.

Dr Speedtouch is listed as an exception my windows firewall settings,
and I don't use a proxy.

It's just irritating not knowing what's going on....

TIA

Pete wrote:
> Can anyone tell me why the Dr Speedtouch program reports "problem with
> the internet" when I run diagnostics?

can you ping things external - www.demon.net for example ?

Phil

On 26 May 2006 14:53:08 -0700, "PhilT" <(E-Mail Removed)> wrote:

>
>Pete wrote:
>> Can anyone tell me why the Dr Speedtouch program reports "problem with
>> the internet" when I run diagnostics?
>
>can you ping things external - www.demon.net for example ?
>
>Phil
Yes I can. I've no problem with internet acces at all (wish I hadn't
said that!), which is why I'm puzzled by the Dr Speedtouch failure.

Pete wrote:
> On 26 May 2006 14:53:08 -0700, "PhilT" <(E-Mail Removed)> wrote:
>
>
>>Pete wrote:
>>
>>>Can anyone tell me why the Dr Speedtouch program reports "problem with
>>>the internet" when I run diagnostics?
>>
>>can you ping things external - www.demon.net for example ?
>>
>>Phil
>
> Yes I can. I've no problem with internet acces at all (wish I hadn't
> said that!), which is why I'm puzzled by the Dr Speedtouch failure.
>
>

Got the same problem here. Internet fails. !!!! Really rather stupid.
Maybe it's trying to access a website that isn't there!

Cya
Simon

Pete wrote:
> Can anyone tell me why the Dr Speedtouch program reports "problem with
> the internet" when I run diagnostics?
>
> There are no problems I can see - on a Pipex 1Mb broadband connection,
> reasonable speeds and no disconnections.
>
> Dr Speedtouch is listed as an exception my windows firewall settings,
> and I don't use a proxy.
>
> It's just irritating not knowing what's going on....
>
> TIA

Just had the same problem. I turned off the firewall, went through the
troubleshooter to no avail. It told me it couldn't access the internet via
http. Ridiculous! I have no problems with the internet....

Something very wrong with their software.

Les


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