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Dr Teeth
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      06-02-2007, 01:52 PM
I currently have six domains with 123-REG, and their customer service
is PANTS.

All I need at present is mail and web forwarding; complete control via
the web and human contactability for CS.

Any recommendations? My brother is satisfied with Fasthosts, but I
have just had to contact them for a second time with a sales question!

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.
 
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John
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      06-02-2007, 03:00 PM

"Dr Teeth" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I currently have six domains with 123-REG, and their customer service
> is PANTS.
>
> All I need at present is mail and web forwarding; complete control via
> the web and human contactability for CS.
>
> Any recommendations? My brother is satisfied with Fasthosts, but I
> have just had to contact them for a second time with a sales question!


I've never had any problems with 1&1. Any issues I've had (and there really
haven't been many) have been dealt with very quickly and efficiently.

John


 
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Dr Teeth
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      06-02-2007, 03:31 PM
I was just thinking how wonderful life was, when "John"
<(E-Mail Removed)> opened his gob and said:

>I've never had any problems with 1&1. Any issues I've had (and there really
>haven't been many) have been dealt with very quickly and efficiently.


That is very reassuring. I have just sent them a couple of emails and
I'll see what their response times are.

Many thanks for taking the trouble to reply.

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.
 
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Tx2
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      06-02-2007, 07:12 PM
On Sat, 02 Jun 2007 16:31:33 +0100 Dr Teeth
from the village of (E-Mail Removed)
felt we might be interested in the following...


> I was just thinking how wonderful life was, when "John"
> <(E-Mail Removed)> opened his gob and said:
>
> >I've never had any problems with 1&1. Any issues I've had (and there really
> >haven't been many) have been dealt with very quickly and efficiently.

>
> That is very reassuring. I have just sent them a couple of emails and
> I'll see what their response times are.


crap response times via email IME, but why would you need to contact
them?

I've got several domains all using 1&1 with forwarding and a domain
using alternate DNS - never a problem. Everything can be managed via
their web interface.

Only reason i've had to contact them is when i cocked up, not them.



--
My reply address is valid, but incoming mail is set to 'auto-delete'
so will not be seen. Please post replies to the group.
XPS M1710 / 2.16 GHz dual core / 2Gb DDR2 / nVidia GeForce 7950GTX
 
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ato_zee@hotmail.com
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      06-02-2007, 07:49 PM

On 2-Jun-2007, Dr Teeth <(E-Mail Removed)> wrote:

> Any recommendations?


Not as such, but make sure you actually own the domain,
not your ISP, or the agent who registered it.
If you don't own title to the domain your ISP can try
to stop you transferring it elsewhere and you haven't
a leg to stand on, because the domain is registered in
their name.
 
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Joker7
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      06-03-2007, 10:04 AM
In news: (E-Mail Removed) - Dr Teeth wrote :
>> I currently have six domains with 123-REG, and their customer service
>> is PANTS.
>>
>> All I need at present is mail and web forwarding; complete control
>> via the web and human contactability for CS.
>>
>> Any recommendations? My brother is satisfied with Fasthosts, but I
>> have just had to contact them for a second time with a sales
>> question!
>>
>> --
>> Cheers,
>>
>> Guy
>>
>> ** Stress - the condition brought about by having to
>> ** resist the temptation to beat the living daylights
>> ** out of someone who richly deserves it.


Take a look here http://host.kick-butt.co.uk I have used them for years
now with out problem.

Chris

--
Cheap As Chips Broadband http://yeah.kick-butt.co.uk
Superb hosting & domain name deals http://host.kick-butt.co.uk


 
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Mr Adams
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      06-03-2007, 12:19 PM
On Sat, 2 Jun 2007 20:12:05 +0100, Tx2
<(E-Mail Removed)> wrote:

>crap response times via email IME, but why would you need to contact
>them?
>
>I've got several domains all using 1&1 with forwarding and a domain
>using alternate DNS - never a problem. Everything can be managed via
>their web interface.
>
>Only reason i've had to contact them is when i cocked up, not them.


Ditto. 1and1 + zoneedit (www.zoneedit.com) is all I need. 1and1 have
nothing to bugger up apart from contact details really and zoneedit
just works :-)

 
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Dr Teeth
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      06-03-2007, 02:15 PM
Thank you all for your replies.

I have chosen, so far, to go with heart Internet.

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.
 
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Dr Teeth
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      06-03-2007, 02:33 PM
I was just thinking how wonderful life was, when Tx2
<(E-Mail Removed)> opened his gob and said:

>crap response times via email IME, but why would you need to contact
>them?


Sounds like 123-REG. All I wanted my current chaps to do was to ensure
that a protest domain that I registered did not get automatically
renewed.

They either don't reply, or give the wrong info if they do. A complete
shower.

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.
 
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Lurch
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      06-03-2007, 10:11 PM
On Sun, 03 Jun 2007 15:33:48 +0100, Dr Teeth
<(E-Mail Removed)> mused:

>I was just thinking how wonderful life was, when Tx2
><(E-Mail Removed)> opened his gob and said:
>
>>crap response times via email IME, but why would you need to contact
>>them?

>
>Sounds like 123-REG. All I wanted my current chaps to do was to ensure
>that a protest domain that I registered did not get automatically
>renewed.
>

Pretty much what 1&1 did to me, or something along those lines. They
didn't action a cancel so I refused to pay for the domain then they
closed my account, along with all the other domains and hosting I was
paying for.

I'd not go back to that shower of nobs.
--
Regards,
Stuart.
 
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