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Does this Sound like a Hardware Problem?

 
 
lee
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      05-10-2005, 02:46 PM
Until recently, my Netgear WGT624 wireless router has worked flawlessly.
Within the past 3 weeks, I get intermittent connection drops, where I
get no signal going to either of my wireless adapters in my home set-up.
One card is a Netgear WG511T and the other is a Linksys USB adapter.
When I notice the connection drops on one adapter, I can verify the same
problem on the other. To solve the problem, I have to power cycle the
router. Some times a single power cycle works; other times it takes
numerous power cycles, every 10 to 15 minutes.

The Netgear support folks have suggested I disable all security features
(disabled SSID broadcast, WEP encryption, Mac address filtering) to
solve the problem. Obviously, to me, that seems like they are just
hoping I go away and not push for a hardware exchange.

Anyone have any thoughts on this?
 
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William P. N. Smith
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      05-10-2005, 11:47 PM
lee <(E-Mail Removed)> wrote:
>To solve the problem, I have to power cycle the
>router. Some times a single power cycle works; other times it takes
>numerous power cycles, every 10 to 15 minutes.


Sounds like a hardware problem to me! Tell them you are sending it
back for repairs and want an RMA number.

 
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