<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> Hello,
>
> With Plusnet going down the pan, I'm considering switching my ISP to
> NTL, but I would really value some feedback from current users, as I
> understand NTL Broadband used to be fairly hopeless...
there have always been moans about poor service - but over several years my
fault rate has been pretty low, and the bandwidth available has consistently
been higher than the notional limit (i get a shade more than 4 Mbps right
now on a 4 Mbps service, and i used to get around 2.5 Mbps on the 2 Mbps
service before the free upgrade).
the 3 or 4 times i have spoken to the helpdesk they have been reasonably
quick and fairly helpful.
>
> Also the NTL sales droid said that I would only be able to connect a
> maximum of 4 computers to the single port cable modem if I connected a
> router to their modem.
i think the T&Cs quote a limit for the max number - AFAICT they make no
effort to bother to check, and there arent any simple practical way for them
to enforce any such restrictions.
The number here varies depending on how many laptops are at "home".
>
> Is this fact?
>
> Have they limited the DCHP to four addresses?
No - you get one. If you want multiple devices then you need your home LAN
hidden behind a NAT of some type, such as a SOHO router, or a gateway PC.
>
> Does anyone know the make and model of the modem (CPE) they provide?
it has varied over the years.
If you order digital TV as well you might get a set top box rather than a
dedicated cable modem - mine is Samsung, but i think it doesnt go above 5
Mbps or so (but works well on 4 Mbps service).
All of the ones i have used support both Ethernet and USB - but the Ethernet
connection seems much easier to use, and more reliable.
1 caveat - if you get a router, you need one with an Ethernet WAN port - not
ADSL....
>
> With many thanks!
>
> DavidC
--
Regards
(E-Mail Removed) - replace xyz with ntl