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Do I request 1mb or assume I can only get 512kbit

 
 
Miffed
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      08-27-2004, 04:22 PM
I got turned down last year due to distance and (possibly) line quality.

I'm going to place an order with plusnet (most likely) on 6th September, but
I've just noticed they're charging the same for 512 and 1mb (ok, the
optional download limits vary slightly).

Now I was just going to put in an order for 512, but I was wondering what
would happen if I put in an order for a higher speed. If I specified a
higher speed, would plusnet/bt come back to me (assuming it failed) and say
"we can't do higher than 512" and put through a 512 order? Or would they
just cancel the 1mb/2mb order and leave me to put through a new order for
just 512 (assuming I can even get that for sure!)?

I vaguely remember some posts from when I put through my order last year
saying that all orders are tested for the full 2mbit no matter what was
asked for, and if it fails, it fails. Did I misunderstand that?

Anyway, my plan is to put in an order for 1mbit, and if I'm told I can only
have 512, I won't complain too much. Just thought I'd double check.


 
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Tiscali Tim
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      08-27-2004, 05:02 PM
In an earlier contribution to this discussion,
Miffed <(E-Mail Removed)> wrote:

> I got turned down last year due to distance and (possibly) line
> quality.
>
> I'm going to place an order with plusnet (most likely) on 6th
> September, but I've just noticed they're charging the same for 512
> and 1mb (ok, the optional download limits vary slightly).
>
> Now I was just going to put in an order for 512, but I was wondering
> what would happen if I put in an order for a higher speed. If I
> specified a higher speed, would plusnet/bt come back to me (assuming
> it failed) and say "we can't do higher than 512" and put through a
> 512 order? Or would they just cancel the 1mb/2mb order and leave me
> to put through a new order for just 512 (assuming I can even get that
> for sure!)?
>
> I vaguely remember some posts from when I put through my order last
> year saying that all orders are tested for the full 2mbit no matter
> what was asked for, and if it fails, it fails. Did I misunderstand
> that?
>
> Anyway, my plan is to put in an order for 1mbit, and if I'm told I
> can only have 512, I won't complain too much. Just thought I'd
> double check.


Unless there's somewhere on the order which says "If your line can't support
1Mbps, do you want 512k instead?", I suspect that they'll can the order if
it fails - and you'll have to start again.
--
Cheers,
Tim
______
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john
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      08-27-2004, 05:33 PM
From what I understand of the new asdl limits, if you were unable to get
adsl previously, then after Sept 6th you will be able to get adsl in 99.8 %
of cases, even if it means BT sending out an engineer to fit an adsl
faceplate or trying to divert you onto a better line.
I suspect that if you failed to get adsl last year then this time you should
be able to get 512k this time.

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Miffed
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      08-31-2004, 12:19 PM
"Tiscali Tim" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In an earlier contribution to this discussion,
> Miffed <(E-Mail Removed)> wrote:
>
> > I got turned down last year due to distance and (possibly) line
> > quality.
> >
> > I'm going to place an order with plusnet (most likely) on 6th
> > September, but I've just noticed they're charging the same for 512
> > and 1mb (ok, the optional download limits vary slightly).
> >
> > Now I was just going to put in an order for 512, but I was wondering
> > what would happen if I put in an order for a higher speed. If I
> > specified a higher speed, would plusnet/bt come back to me (assuming
> > it failed) and say "we can't do higher than 512" and put through a
> > 512 order? Or would they just cancel the 1mb/2mb order and leave me
> > to put through a new order for just 512 (assuming I can even get that
> > for sure!)?
> >
> > I vaguely remember some posts from when I put through my order last
> > year saying that all orders are tested for the full 2mbit no matter
> > what was asked for, and if it fails, it fails. Did I misunderstand
> > that?
> >
> > Anyway, my plan is to put in an order for 1mbit, and if I'm told I
> > can only have 512, I won't complain too much. Just thought I'd
> > double check.

>
> Unless there's somewhere on the order which says "If your line can't

support
> 1Mbps, do you want 512k instead?", I suspect that they'll can the order if
> it fails - and you'll have to start again.


But how do I know in advance what the fastest service I can get is? I guess
I'll just have to order 512 to guarantee I can get that, then request an
upgrade (if possible) to 1mb. Just seems like a waste of time if I could
have ordered 1mb in the first place.

> Cheers,
> Tim
> ______
> Please reply to newsgroup. Reply address is invalid.



 
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Tiscali Tim
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      08-31-2004, 01:15 PM
In an earlier contribution to this discussion,
Miffed <(E-Mail Removed)> wrote:

> "Tiscali Tim" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> In an earlier contribution to this discussion,
>> Miffed <(E-Mail Removed)> wrote:
>>
>>> I got turned down last year due to distance and (possibly) line
>>> quality.
>>>
>>> I'm going to place an order with plusnet (most likely) on 6th
>>> September, but I've just noticed they're charging the same for 512
>>> and 1mb (ok, the optional download limits vary slightly).
>>>
>>> Now I was just going to put in an order for 512, but I was wondering
>>> what would happen if I put in an order for a higher speed. If I
>>> specified a higher speed, would plusnet/bt come back to me (assuming
>>> it failed) and say "we can't do higher than 512" and put through a
>>> 512 order? Or would they just cancel the 1mb/2mb order and leave me
>>> to put through a new order for just 512 (assuming I can even get
>>> that for sure!)?
>>>
>>> I vaguely remember some posts from when I put through my order last
>>> year saying that all orders are tested for the full 2mbit no matter
>>> what was asked for, and if it fails, it fails. Did I misunderstand
>>> that?
>>>
>>> Anyway, my plan is to put in an order for 1mbit, and if I'm told I
>>> can only have 512, I won't complain too much. Just thought I'd
>>> double check.

>>
>> Unless there's somewhere on the order which says "If your line can't
>> support 1Mbps, do you want 512k instead?", I suspect that they'll
>> can the order if it fails - and you'll have to start again.

>
> But how do I know in advance what the fastest service I can get is?
> I guess I'll just have to order 512 to guarantee I can get that, then
> request an upgrade (if possible) to 1mb. Just seems like a waste of
> time if I could have ordered 1mb in the first place.
>



You don't. And no-one here can give a definitive answer to your original
question - we can only guess.

Why don't you ask the question of PlusNet (or whichever ISP you're planning
to use) before you place the order?
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is invalid.


 
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Miffed
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      08-31-2004, 01:33 PM
"Tiscali Tim" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In an earlier contribution to this discussion,
> Miffed <(E-Mail Removed)> wrote:
>
> > "Tiscali Tim" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> >> In an earlier contribution to this discussion,
> >> Miffed <(E-Mail Removed)> wrote:
> >>
> >>> I got turned down last year due to distance and (possibly) line
> >>> quality.
> >>>
> >>> I'm going to place an order with plusnet (most likely) on 6th
> >>> September, but I've just noticed they're charging the same for 512
> >>> and 1mb (ok, the optional download limits vary slightly).
> >>>
> >>> Now I was just going to put in an order for 512, but I was wondering
> >>> what would happen if I put in an order for a higher speed. If I
> >>> specified a higher speed, would plusnet/bt come back to me (assuming
> >>> it failed) and say "we can't do higher than 512" and put through a
> >>> 512 order? Or would they just cancel the 1mb/2mb order and leave me
> >>> to put through a new order for just 512 (assuming I can even get
> >>> that for sure!)?
> >>>
> >>> I vaguely remember some posts from when I put through my order last
> >>> year saying that all orders are tested for the full 2mbit no matter
> >>> what was asked for, and if it fails, it fails. Did I misunderstand
> >>> that?
> >>>
> >>> Anyway, my plan is to put in an order for 1mbit, and if I'm told I
> >>> can only have 512, I won't complain too much. Just thought I'd
> >>> double check.
> >>
> >> Unless there's somewhere on the order which says "If your line can't
> >> support 1Mbps, do you want 512k instead?", I suspect that they'll
> >> can the order if it fails - and you'll have to start again.

> >
> > But how do I know in advance what the fastest service I can get is?
> > I guess I'll just have to order 512 to guarantee I can get that, then
> > request an upgrade (if possible) to 1mb. Just seems like a waste of
> > time if I could have ordered 1mb in the first place.
> >

>
>
> You don't. And no-one here can give a definitive answer to your original
> question - we can only guess.
>
> Why don't you ask the question of PlusNet (or whichever ISP you're

planning
> to use) before you place the order?


I realise nobody here has a crystal ball. I was just wondering what
everyone else did. Cost aside, everyone could put in an order for the 2mb,
in which case I guess most orders would fail, wasting time and/or money of
all parties concerned.

> Cheers,
> Tim
> ______
> Please reply to newsgroup. Reply address is invalid.
>
>



 
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poster
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      08-31-2004, 03:26 PM
On 31 Aug 2004 in uk.telecom.broadband, "Miffed" wrote:

<< BIG SNIP >>

>I realise nobody here has a crystal ball. I was just wondering what
>everyone else did. Cost aside, everyone could put in an order for the 2mb,
>in which case I guess most orders would fail, wasting time and/or money of
>all parties concerned.


Depends whether you want to get the line activated and are willing to wait
and put in for a regrade of speed, or whether you are impatient for higher
speed from the start. You won't be charged if the install fails but will
presumably need to wait to re-order. Why not go for the 1000 kbps from
the start and if it works, go from there. If it fails, you know that
you will perhaps have to wait for a while before bothering again !!

(Has trimming posts gone out of fashion nowadays ?!?)
 
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robert w hall
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      08-31-2004, 06:39 PM
In article <(E-Mail Removed)>, poster <us-
(E-Mail Removed)> writes
>On 31 Aug 2004 in uk.telecom.broadband, "Miffed" wrote:
>
>(Has trimming posts gone out of fashion nowadays ?!?)

No

You could try Eclipse Flex?
(at least that's what we're doing) - we have an existing Flex 256 setup,
with 58db attenuation and 14db SNR, so may be pushing our luck going to
1Mbps under all states of the aether wind. But we have 256 & 512 to
throttle back to.
Bob

( There may well be a fallacy in this, since even the 256kbps service is
really a 'throttled' 1Mbps service, I gather )

--
robert w hall
 
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Phil Thompson
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      09-01-2004, 06:32 PM
On Tue, 31 Aug 2004 19:39:57 +0100, robert w hall
<(E-Mail Removed)> wrote:

>( There may well be a fallacy in this, since even the 256kbps service is
>really a 'throttled' 1Mbps service, I gather )


indeed, BT often provision a 2M datastream circuit for these low speed
deals and the ISP throttles it. Eclipse may be using 1M IPstream if
its available everywhere. You can't turn up the speed above what was
provisioned, but you can throttle it down.

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !
 
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