How do I check the status of a new line connection

My mother has moved into sheltered housing which is a new building.

The telephone socket is installed but BT have stated that because its
a new building, it will take 3 weeks, (and charge £75 for the
privilage).

Any way I can check the status of this online?


Bye for now.

Clive.

On Wed, 20 Apr 2005 23:56:11 UTC, Clive Savage
<(E-Mail Removed)> wrote:

>
> My mother has moved into sheltered housing which is a new building.
>
> The telephone socket is installed but BT have stated that because its
> a new building, it will take 3 weeks, (and charge œ75 for the
> privilage).

75 quid is the normal charge for a new line. The fact that the line is
already there is irrelevant. BT will have been involved in its provision
and won't have been paid yet.

> Any way I can check the status of this online?

You need the number, I suspect. Ring 150?
--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]

Bob Eager wrote:
> On Wed, 20 Apr 2005 23:56:11 UTC, Clive Savage
> <(E-Mail Removed)> wrote:
>
>>
>> My mother has moved into sheltered housing which is a new building.
>>
>> The telephone socket is installed but BT have stated that because
>> its a new building, it will take 3 weeks, (and charge o75 for the
>> privilage).
>
> 75 quid is the normal charge for a new line. The fact that the line
> is already there is irrelevant. BT will have been involved in its
> provision and won't have been paid yet.

That's their fault then for installing a line without anybody ordering it
<g>

Besides, if all the wiring is in place, why does it need to take 3
weeks..? 3 minutes to punch a few keys on a keyboard seems more like it.


Ivor

On Thu, 21 Apr 2005 21:42:48 UTC, "Ivor Jones" <(E-Mail Removed)>
wrote:

> That's their fault then for installing a line without anybody ordering it
> <g>
>
> Besides, if all the wiring is in place, why does it need to take 3
> weeks..? 3 minutes to punch a few keys on a keyboard seems more like it.

Oh, I agree with that bit. I guess it depends how far back they've done
the wiring. In the case of a small development, probably not very far...

When I had our most recent line installed, they used a spare pair in the
existing drop cable from the pole. But that was after a lot of activity
the day before...man up poe (several times), existing phone line going
dead and coming back, man down manhole at end of road...then I observed
similar activity (same man) at intervals between here and the
exchange...

--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]

In article <(E-Mail Removed)>,
Ivor Jones <(E-Mail Removed)> wrote:

>Bob Eager wrote:
>> On Wed, 20 Apr 2005 23:56:11 UTC, Clive Savage
>> <(E-Mail Removed)> wrote:
>>
>>>
>>> My mother has moved into sheltered housing which is a new building.
>>>
>>> The telephone socket is installed but BT have stated that because
>>> its a new building, it will take 3 weeks, (and charge o75 for the
>>> privilage).
>>
>> 75 quid is the normal charge for a new line. The fact that the line
>> is already there is irrelevant. BT will have been involved in its
>> provision and won't have been paid yet.
>
>That's their fault then for installing a line without anybody ordering it
><g>
>
>Besides, if all the wiring is in place, why does it need to take 3
>weeks..? 3 minutes to punch a few keys on a keyboard seems more like it.

All what wiring? All you have so far is a cable from your house to the
nearest distribution point.

--
John F Hall