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Distributed Laptop Network

 
 
Michael
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      09-09-2004, 12:45 PM
I've recently come into a position supporting a company with about 150
remote laptop users. They connect to email thru OWA using SSL, and also to
the company network using a Cisco VPN client for file sharing.

The problem is, when laptops are built for new employees, they are added to
the domain so that the user has a profile, Exchange/outlook mail account,
home directory, and machine account.

They are sometimes required to join the domain of the site they are working
at (it's a consultancy firm), and to re-join the company's domain, they have
to come back to an office and be changed back. This is, of course, a
problem.

Is there a best-practices for supporting users of a distributed "network"
such as this, or does anyone have suggestions on how this might best be
done?

Thanks.
--michael


 
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Lanwench [MVP - Exchange]
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      09-09-2004, 02:17 PM
Michael wrote:
> I've recently come into a position supporting a company with about 150
> remote laptop users. They connect to email thru OWA using SSL, and
> also to the company network using a Cisco VPN client for file sharing.
>
> The problem is, when laptops are built for new employees, they are
> added to the domain so that the user has a profile, Exchange/outlook
> mail account, home directory, and machine account.
>
> They are sometimes required to join the domain of the site they are
> working at (it's a consultancy firm),


Why do you say "required" ?

> and to re-join the company's
> domain, they have to come back to an office and be changed back.
> This is, of course, a problem.


Why do they need to join the other domain at all? They can log in with
cached credentials and then access resources on the other network(s) at
will. I wouldn't mess with domain membership; there's no point.
>
> Is there a best-practices for supporting users of a distributed
> "network" such as this, or does anyone have suggestions on how this
> might best be done?


Once they've logged in using their domain account (using cached
credentials), and have an IP address on the other network, they can map
drives, use printers, whatnot, very easily - one way, in a command line:

net use x: \\server\sharename /user:OtherDomain\username <enter>

etc - can even put that in a batch file. Or use Windows Explorer to map
drives.

>
> Thanks.
> --michael



 
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Steve Bruce
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      09-09-2004, 02:57 PM
Another no-brainer way to connect to resources on a foreign domain is to
perform a network login for each server they need to access. This even
works for accessing an Exchange Mailbox - if they have a mailbox on the
foreign domain.

For each server they must access, like for printing or exchange, first just
run the unc path for the server. They will get an authentication box . .
after authenticating with an account for that domain, they will be able to
do whatever that account has permissions/rights to do on that server.




"Lanwench [MVP - Exchange]"
<(E-Mail Removed) ahoo.com> wrote in message
news:(E-Mail Removed)...
> Michael wrote:
> > I've recently come into a position supporting a company with about 150
> > remote laptop users. They connect to email thru OWA using SSL, and
> > also to the company network using a Cisco VPN client for file sharing.
> >
> > The problem is, when laptops are built for new employees, they are
> > added to the domain so that the user has a profile, Exchange/outlook
> > mail account, home directory, and machine account.
> >
> > They are sometimes required to join the domain of the site they are
> > working at (it's a consultancy firm),

>
> Why do you say "required" ?
>
> > and to re-join the company's
> > domain, they have to come back to an office and be changed back.
> > This is, of course, a problem.

>
> Why do they need to join the other domain at all? They can log in with
> cached credentials and then access resources on the other network(s) at
> will. I wouldn't mess with domain membership; there's no point.
> >
> > Is there a best-practices for supporting users of a distributed
> > "network" such as this, or does anyone have suggestions on how this
> > might best be done?

>
> Once they've logged in using their domain account (using cached
> credentials), and have an IP address on the other network, they can map
> drives, use printers, whatnot, very easily - one way, in a command line:
>
> net use x: \\server\sharename /user:OtherDomain\username <enter>
>
> etc - can even put that in a batch file. Or use Windows Explorer to map
> drives.
>
> >
> > Thanks.
> > --michael

>
>



 
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Michael
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      09-09-2004, 03:03 PM
Thanks for your response, Lanwench (great handle, BTW). I understand your
point.

Apparently (or so I'm told by the users), the IT people at the job sites
(which are primarily financial institutions - very conservative) are have
concerns about security, which is what is driving the domain change. My
people need to access files and run programs on the client's domain.
Sometimes, the clients will not even give my people access to their network
to get out to the web, so they can't even access email via OWA, but that's a
whole other issue.

The larger consideration, for me, is whether the current approach is viable
in such a dispersed environment. If an employee leaves, I need to reissue
the laptop, but it has to come back to me to be reconfigured with a new
machine name, user names and rights, and new Outlook settings (with an .ost,
etc.). This is proving to be difficult at best. I've never really worked
in such a non-traditional networking environment, and wonder how other
people handle this kind of thing.

--michael


"Lanwench [MVP - Exchange]"
<(E-Mail Removed) ahoo.com> wrote in message
news:(E-Mail Removed)...
> Michael wrote:
> > I've recently come into a position supporting a company with about 150
> > remote laptop users. They connect to email thru OWA using SSL, and
> > also to the company network using a Cisco VPN client for file sharing.
> >
> > The problem is, when laptops are built for new employees, they are
> > added to the domain so that the user has a profile, Exchange/outlook
> > mail account, home directory, and machine account.
> >
> > They are sometimes required to join the domain of the site they are
> > working at (it's a consultancy firm),

>
> Why do you say "required" ?
>
> > and to re-join the company's
> > domain, they have to come back to an office and be changed back.
> > This is, of course, a problem.

>
> Why do they need to join the other domain at all? They can log in with
> cached credentials and then access resources on the other network(s) at
> will. I wouldn't mess with domain membership; there's no point.
> >
> > Is there a best-practices for supporting users of a distributed
> > "network" such as this, or does anyone have suggestions on how this
> > might best be done?

>
> Once they've logged in using their domain account (using cached
> credentials), and have an IP address on the other network, they can map
> drives, use printers, whatnot, very easily - one way, in a command line:
>
> net use x: \\server\sharename /user:OtherDomain\username <enter>
>
> etc - can even put that in a batch file. Or use Windows Explorer to map
> drives.
>
> >
> > Thanks.
> > --michael

>
>



 
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Lanwench [MVP - Exchange]
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Posts: n/a

 
      09-09-2004, 03:11 PM
Michael wrote:
> Thanks for your response, Lanwench (great handle, BTW). I understand
> your point.
>
> Apparently (or so I'm told by the users), the IT people at the job
> sites (which are primarily financial institutions - very
> conservative) are have concerns about security, which is what is
> driving the domain change. My people need to access files and run
> programs on the client's domain. Sometimes, the clients will not even
> give my people access to their network to get out to the web, so they
> can't even access email via OWA, but that's a whole other issue.


Oy. Frankly, if they're concerned with security, they shouldn't allow
*anyone* to connect a non-company-owned computer to their network. How do
they know it's a "clean" computer?
Why can't they just let the consultant use a desktop that's been set up for
their domain, to their standards? I wouldn't let anyone bring a laptop into
one of my clients' networks and plug it in at all.... don't want unwanted
visitors on my networks.
>
> The larger consideration, for me, is whether the current approach is
> viable in such a dispersed environment. If an employee leaves, I
> need to reissue the laptop, but it has to come back to me to be
> reconfigured with a new machine name,


Use standard non-personalized computer names.....companyw001 (w for
workstation) etc.

> user names and rights, and new
> Outlook settings (with an .ost, etc.).


Roaming profiles will help you with this. You can set them up with a profile
on any XP Pro desktop and then log them into the laptop once to cache it.

> This is proving to be
> difficult at best. I've never really worked in such a
> non-traditional networking environment, and wonder how other people
> handle this kind of thing.


I don't let users change their domain membership at all. Since I do tend to
grant laptop users local admin rights (so they can add printers, etc etc
etc), I just threaten them with grievous bodily harm if they muck around
with their network settings at all, or install software of any kind.

However, see MultiNetworkManager from www.globesoft.com if you absolutely
must support this. I wouldn't, but that's just me.
>
> --michael
>
>
> "Lanwench [MVP - Exchange]"
> <(E-Mail Removed) ahoo.com> wrote in
> message news:(E-Mail Removed)...
>> Michael wrote:
>>> I've recently come into a position supporting a company with about
>>> 150 remote laptop users. They connect to email thru OWA using SSL,
>>> and also to the company network using a Cisco VPN client for file
>>> sharing.
>>>
>>> The problem is, when laptops are built for new employees, they are
>>> added to the domain so that the user has a profile, Exchange/outlook
>>> mail account, home directory, and machine account.
>>>
>>> They are sometimes required to join the domain of the site they are
>>> working at (it's a consultancy firm),

>>
>> Why do you say "required" ?
>>
>>> and to re-join the company's
>>> domain, they have to come back to an office and be changed back.
>>> This is, of course, a problem.

>>
>> Why do they need to join the other domain at all? They can log in
>> with cached credentials and then access resources on the other
>> network(s) at will. I wouldn't mess with domain membership; there's
>> no point.
>>>
>>> Is there a best-practices for supporting users of a distributed
>>> "network" such as this, or does anyone have suggestions on how this
>>> might best be done?

>>
>> Once they've logged in using their domain account (using cached
>> credentials), and have an IP address on the other network, they can
>> map drives, use printers, whatnot, very easily - one way, in a
>> command line:
>>
>> net use x: \\server\sharename /user:OtherDomain\username <enter>
>>
>> etc - can even put that in a batch file. Or use Windows Explorer to
>> map drives.
>>
>>>
>>> Thanks.
>>> --michael



 
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Lanwench [MVP - Exchange]
Guest
Posts: n/a

 
      09-09-2004, 03:11 PM
Steve Bruce wrote:
> Another no-brainer way to connect to resources on a foreign domain is
> to perform a network login for each server they need to access. This
> even works for accessing an Exchange Mailbox - if they have a
> mailbox on the foreign domain.
>
> For each server they must access, like for printing or exchange,
> first just run the unc path for the server. They will get an
> authentication box . . after authenticating with an account for that
> domain, they will be able to do whatever that account has
> permissions/rights to do on that server.


Yep!

>
>
>
>
> "Lanwench [MVP - Exchange]"
> <(E-Mail Removed) ahoo.com> wrote in
> message news:(E-Mail Removed)...
>> Michael wrote:
>>> I've recently come into a position supporting a company with about
>>> 150 remote laptop users. They connect to email thru OWA using SSL,
>>> and also to the company network using a Cisco VPN client for file
>>> sharing.
>>>
>>> The problem is, when laptops are built for new employees, they are
>>> added to the domain so that the user has a profile, Exchange/outlook
>>> mail account, home directory, and machine account.
>>>
>>> They are sometimes required to join the domain of the site they are
>>> working at (it's a consultancy firm),

>>
>> Why do you say "required" ?
>>
>>> and to re-join the company's
>>> domain, they have to come back to an office and be changed back.
>>> This is, of course, a problem.

>>
>> Why do they need to join the other domain at all? They can log in
>> with cached credentials and then access resources on the other
>> network(s) at will. I wouldn't mess with domain membership; there's
>> no point.
>>>
>>> Is there a best-practices for supporting users of a distributed
>>> "network" such as this, or does anyone have suggestions on how this
>>> might best be done?

>>
>> Once they've logged in using their domain account (using cached
>> credentials), and have an IP address on the other network, they can
>> map drives, use printers, whatnot, very easily - one way, in a
>> command line:
>>
>> net use x: \\server\sharename /user:OtherDomain\username <enter>
>>
>> etc - can even put that in a batch file. Or use Windows Explorer to
>> map drives.
>>
>>>
>>> Thanks.
>>> --michael



 
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