Distance question

I live 4 miles from my wireless outside antenna broadcast...my internet
service providers who have suggested that I raise my antenna above the
trees in the distance I have now...when I raise my tower 25 feet they
have NOT promised me that raising my tower will help my signal...these
guys are real rear ends and I cant say the word I want to use...I was
the first customer they have on this antenna...now they have 17
customers and they I was screwing up everyones else signal by having a
tress slightly in the way....are these people giving me a line of
crap....also they shut me off...I have had no interent for two
weeks...is 17 customers off of one antenna alot of customers....I need
some help here men


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On Mon, 15 Oct 2007 07:11:12 -0400, icunurse
<(E-Mail Removed)> wrote:

>I live 4 miles from my wireless outside antenna broadcast...

I've posted how to do range calculations about 30 times in this
newsgroup. The circumstances vary depending on the situation but
there are some basics that need to be known.
1. What kind of antenna do you have?
2. What kind and length of coax the radio?
3. What tx power and rx sensitivity does the radio run and at what
speed? If you don't have these, the model number of the radiow will
suffice.
4. The same information a 1->3 except for your WISP provider.

>my internet
>service providers who have suggested that I raise my antenna above the
>trees in the distance I have now

An excellent idea. 2.4GHz does not go through anything with water
inside. Trees (foliage attenuation) are like a wall depending on
density.

>...when I raise my tower 25 feet they
>have NOT promised me that raising my tower will help my signal

For good reason. Can you guarantee line of sight and Fresnel Zone
clearances? If not, it won't work very well. But even if you had
these, there's still the possibility of interference, reflections,
multipath, and installation defects. That's too much to go wrong to
offer you an SLA (service level agreement) which seems to be what
you're expecting.

>...these
>guys are real rear ends and I cant say the word I want to use...

I once was I nice guy. Then, I helped start WISP. No more nice guy.
Same with becoming a landlord. It just goes with the territory. Don't
let it bother you.

>I was
>the first customer they have on this antenna...now they have 17
>customers and they I was screwing up everyones else signal by having a
>tress slightly in the way....are these people giving me a line of
>crap....also they shut me off...I have had no interent for two
>weeks...is 17 customers off of one antenna alot of customers....I need
>some help here men

Here's the way wi-fi channel loading works.
100 customers doing general web surfing and email.
10 business customers doing whatever business customers do.
1 file sharing user.
I originally wrote that as a joke, but it seems to be quite real. My
guess(tm) is that your un-named WISP doesn't have any bandwidth
management or bandwidth limiting in place. That means that one user
can hog the entire bandwidth.

Maybe it would be easier to chain saw the trees.


--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831-336-2558 (E-Mail Removed)
# http://802.11junk.com (E-Mail Removed)
# http://www.LearnByDestroying.com AE6KS

On Oct 15, 6:11 am, icunurse <icunurse.2yh...@no-
mx.wirelessforums.org> wrote:
> I live 4 miles from my wireless outside antenna broadcast...my internet
> service providers who have suggested that I raise my antenna above the
> trees in the distance I have now...when I raise my tower 25 feet they
> have NOT promised me that raising my tower will help my signal.

Not withstanding other issues (below), it would be their
responsibility within reason to help you get a working signal. Within
reason would include assisting you in anyway they can.,..after all,
they DID sell you on their service KNOWING there were trees in the
way. They did do a visual site server before they started the
installation, didn't they? Out of reason would be them paying for a
significantly higher mast. Just thinking here, perhaps they did a path
survey before the trees foliaged out.

> now they have 17
> customers and they I was screwing up everyones else signal by having a
> tress slightly in the way.

That doesn't make sense for them to say that (unless they are using
you as part of a meshed deployment and a weak signal makes your node
useless to them)...it would be more reasonable to believe that if the
trees were NOT interfering, then you were screwing up everyone else
(by using too much bandwidth perhaps).

> are these people giving me a line of crap.

Or not being as forthcoming to what their motives are. Perhaps they
don't have a TOS to fall back on to justify cutting off your service
(for using more bandwidth they anticipated) or perhaps they offered
you a SLA (Service Level Agreement) they can't hold themselves up to
and are afraid you'll get nasty with them (the Better Business Bureau
route) and simply hope just hope you'll disappear.

>.also they shut me off...I have had no interent for two
> weeks.

That sucks. Get them to explain why. Was there a TOS violation (see
above)?

> is 17 customers off of one antenna alot of customers.

Depends on their backbone speed and bandwidth management policies in
place.

If they have a single 1.5 Mbps T1 circuit and a teenager gets on line
and starts file sharing music files, their network pretty much become
useless to anyone else if they have no process to throttle usage. I've
installed wired T1 lines for businesses and usually thirty or forty
workstations have no problems, but another customer may have Citrix'ed
Desktops and ten stations is a problem - it all depends on the
business.

On Oct 15, 6:11 am, icunurse <icunurse.2yh...@no-
mx.wirelessforums.org> wrote:
> I live 4 miles from my wireless outside antenna broadcast...my internet
> service providers who have suggested that I raise my antenna above the
> trees in the distance I have now...when I raise my tower 25 feet they
> have NOT promised me that raising my tower will help my signal.

Not withstanding other issues (below), it would be their
responsibility within reason to help you get a working signal. Within
reason would include assisting you in anyway they can.,..after all,
they DID sell you on their service KNOWING there were trees in the
way. They did do a visual site server before they started the
installation, didn't they? Out of reason would be them paying for a
significantly higher mast. Just thinking here, perhaps they did a path
survey before the trees foliaged out.

> now they have 17
> customers and they I was screwing up everyones else signal by having a
> tress slightly in the way.

That doesn't make sense for them to say that (unless they are using
you as part of a meshed deployment and a weak signal makes your node
useless to them)...it would be more reasonable to believe that if the
trees were NOT interfering, then you were screwing up everyone else
(by using too much bandwidth perhaps).

> are these people giving me a line of crap.

Or not being as forthcoming to what their motives are. Perhaps they
don't have a TOS to fall back on to justify cutting off your service
(for using more bandwidth they anticipated) or perhaps they offered
you a SLA (Service Level Agreement) they can't hold themselves up to
and are afraid you'll get nasty with them (the Better Business Bureau
route) and simply hope just hope you'll disappear.

>.also they shut me off...I have had no interent for two
> weeks.

That sucks. Get them to explain why. Was there a TOS violation (see
above)?

> is 17 customers off of one antenna alot of customers.

Depends on their backbone speed and bandwidth management policies in
place.

If they have a single 1.5 Mbps T1 circuit and a teenager gets on line
and starts file sharing music files, their network pretty much become
useless to anyone else if they have no process to throttle usage. I've
installed wired T1 lines for businesses and usually thirty or forty
workstations have no problems, but another customer may have Citrix'ed
Desktops and ten stations is a problem - it all depends on the
business.