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DG834G Wireless Drop Out

 
 
Anthony R. Gold
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      05-07-2005, 01:27 PM
Using Google I see repeated mention of problems with the DG834G wireless,
where people notice that the AP's wireless will suddenly stop and can be
restarted by making some arbitrary configuration change to the wireless
setting such as channel number etc.

I found that I could even shut down the AP's wireless just by siting a
client wireless very close the base unit.

Has anyone any handle on what is going on? Are there any know "better"
settings of wireless channel or region or whatever which reduces these
incidents?

Does anyone know whether this is an issue which can be addressed by
firmware upgrades or whether there is an intractable design fault in the
hardware design or in bad components?

Tony
 
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MM
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      05-07-2005, 03:07 PM

"Anthony R. Gold" <not-for-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Using Google I see repeated mention of problems with the DG834G wireless,
> where people notice that the AP's wireless will suddenly stop and can be
> restarted by making some arbitrary configuration change to the wireless
> setting such as channel number etc.
>
> I found that I could even shut down the AP's wireless just by siting a
> client wireless very close the base unit.
>
> Has anyone any handle on what is going on? Are there any know "better"
> settings of wireless channel or region or whatever which reduces these
> incidents?
>
> Does anyone know whether this is an issue which can be addressed by
> firmware upgrades or whether there is an intractable design fault in the
> hardware design or in bad components?
>
> Tony


upgrade the firmware to 1.05.00 or later, it has a much more robust
wireless driver - Ive never had any probs with this myself. I think a lot of
it depends on your environment...you see lots of stuff regarding this
particular model, as its the most predominant wireless adsl gateway in
europe - I read somewhere that theyve sold over 1 million of them !


 
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Anthony R. Gold
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      05-07-2005, 03:23 PM
On Sat, 7 May 2005 15:07:53 +0000 (UTC), "MM" <(E-Mail Removed)>
wrote:

> upgrade the firmware to 1.05.00 or later, it has a much more robust
> wireless driver - Ive never had any probs with this myself.


I want to run pairs of DG834Gs V2s in quite close proximity, but that does
not seem to be possible with any version of software through V2.10.17.

Tony

 
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David
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      05-07-2005, 06:00 PM
Anthony R. Gold wrote:
> On Sat, 7 May 2005 15:07:53 +0000 (UTC), "MM" <(E-Mail Removed)>
> wrote:
>
>
>>upgrade the firmware to 1.05.00 or later, it has a much more robust
>>wireless driver - Ive never had any probs with this myself.

>
>
> I want to run pairs of DG834Gs V2s in quite close proximity, but that does
> not seem to be possible with any version of software through V2.10.17.
>
> Tony
>

Mine aren't in that close a proximity to each other, but I run three
DG834G's and I've never had any wireless problems - I run them on
channels 1, 6 & 11 which I understand do not have any overlap and
therefore I guess don't interfere with each other. I'm not sure how
closely you want to place yours but mine are about 15m apart.

David.
 
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Anthony R. Gold
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      05-08-2005, 09:17 AM
On Sat, 07 May 2005 19:00:17 +0100, David <(E-Mail Removed)> wrote:

> Mine aren't in that close a proximity to each other, but I run three
> DG834G's and I've never had any wireless problems - I run them on
> channels 1, 6 & 11 which I understand do not have any overlap and
> therefore I guess don't interfere with each other. I'm not sure how
> closely you want to place yours but mine are about 15m apart.


I've had problems where two DG834Gs are about 1.5 metres apart and also
where the DG834G was about 1 metre from a DECT (digital 1.9GHz) phone base
station. But I'm not sure that the close proximity to another device a
critical factor. http://forum1.netgear.com/support/viewtopic.php?t=692
shows that there is a widespread problem with just solitary routers. Many
of those posts are vague as to what causes the client to lose connection.
In my case the wireless indicator on the router continues to shine but
nearby computers running Netstumbler etc see no whiff of an 802.11 signal
while those from other APs can still be detected. This all suggests that
the DG834G wireless is still sending something but it is no longer 802.11.

Tony
 
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David
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      05-09-2005, 03:45 PM
Anthony R. Gold wrote:
> On Sat, 07 May 2005 19:00:17 +0100, David <(E-Mail Removed)> wrote:
>
>
>>Mine aren't in that close a proximity to each other, but I run three
>>DG834G's and I've never had any wireless problems - I run them on
>>channels 1, 6 & 11 which I understand do not have any overlap and
>>therefore I guess don't interfere with each other. I'm not sure how
>>closely you want to place yours but mine are about 15m apart.

>
>
> I've had problems where two DG834Gs are about 1.5 metres apart and also
> where the DG834G was about 1 metre from a DECT (digital 1.9GHz) phone base
> station. But I'm not sure that the close proximity to another device a
> critical factor. http://forum1.netgear.com/support/viewtopic.php?t=692
> shows that there is a widespread problem with just solitary routers. Many
> of those posts are vague as to what causes the client to lose connection.
> In my case the wireless indicator on the router continues to shine but
> nearby computers running Netstumbler etc see no whiff of an 802.11 signal
> while those from other APs can still be detected. This all suggests that
> the DG834G wireless is still sending something but it is no longer 802.11.
>
> Tony

Just a thought Tony, but we did have a problem when we first put the
DG834G's in and in the end it was traced (or perhaps I should say cured
because I don't understand what the problem actually was) by disabling
the ability of the DG834G to talk with 802.11b traffic (there's an
option somewhere in the wireless setup to specify "b & g", "b only" or
"g only" and this did cause us problems). In the end we setup the 834G's
as "g only" and installed a cheap ME102 on a slightly different ESSID to
talk to any legacy 802.11b devices we still had and that seemed to stop
the problems.

Might be worth a try depending on whether you need to support b devices
or not.

Thanks, David
 
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Anthony R. Gold
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      05-09-2005, 03:54 PM
On Mon, 09 May 2005 16:45:25 +0100, David <(E-Mail Removed)> wrote:

> Just a thought Tony, but we did have a problem when we first put the
> DG834G's in and in the end it was traced (or perhaps I should say cured
> because I don't understand what the problem actually was) by disabling
> the ability of the DG834G to talk with 802.11b traffic


Thanks for that anecdote David. At present the clients are a mixture so I
would also need to provide a separate APs for the b's. Unless Netgear can
come up with at least an acknowledgement that they know about the problem
and believe it can be sorted, I'm minded to toss them all into a dumpster
and just get different units which really do work. Life is just too short
to fiddle much more with these dogs.

Can anyone recommend a rugged (24/7) equivalent (aDSL modem/router/bg AP)?
I don't really need the firewall function.

Tony

 
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