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Demon problems with Belkin ADSL wireless router F5D7630

 
 
D.M. Procida
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      01-31-2004, 11:20 AM
I supplied one of these to a client. Unfortunately, though initially it
seemed to work well, he is now reporting some very specific problems
with it. When he tries to use it:

logging on to Hotmail
to place a bid on eBay
with Software Update
posting to a certain web forum (reading it is fine)

it won't work. For example, the web browser will report that it can't
receive any data, or Software Update will consistently get some of the
way but not all.

It *seems* that only that particular connection fails (I'm asking the
client to confirm this) and not all access to the Internet. Rebooting
the router will solve the problem for a bit, but it will then return.

The problems occur on both wired and wireless clients.

The client is using Demon ADSL in London.

He previously changed the router's MTU to 1430 from 1450, and thought it
had fixed the problem, but it returned.

Any suggestions, or experiences with this device?

Thanks,

Daniele
--
Apple Juice Ltd
Chapter Arts Centre
Market Road www.apple-juice.co.uk
Cardiff CF5 1QE 029 2019 0140
 
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Bonge Boo!
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      01-31-2004, 11:23 AM
On 31/1/04 12:20, in article
1g8fd83.4xvqok18idntyN%real-not-anti-spam-(E-Mail Removed), "D.M.
Procida" <real-not-anti-spam-(E-Mail Removed)> wrote:

> It *seems* that only that particular connection fails (I'm asking the
> client to confirm this) and not all access to the Internet. Rebooting
> the router will solve the problem for a bit, but it will then return.


Sounds like the problem I had with my Netgear router; related to new
equipment BT put in the exchange. Solution was to swop router.

 
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Sunil Sood
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      01-31-2004, 12:22 PM

"D.M. Procida" <real-not-anti-spam-(E-Mail Removed)> wrote in
message
news:1g8fd83.4xvqok18idntyN%real-not-anti-spam-(E-Mail Removed)...
> I supplied one of these to a client. Unfortunately, though initially it
> seemed to work well, he is now reporting some very specific problems
> with it. When he tries to use it:
>
> logging on to Hotmail
> to place a bid on eBay
> with Software Update
> posting to a certain web forum (reading it is fine)
>
> it won't work. For example, the web browser will report that it can't
> receive any data, or Software Update will consistently get some of the
> way but not all.
>
>(snipped)
>
> Any suggestions, or experiences with this device?


You are describing a common problem with the F5D7630.

Its resolved by updating the firmware on the device - available from
Belkin's web site (http://makeashorterlink.com/?Z11321147)

Regards
Sunil


 
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D.M. Procida
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      01-31-2004, 12:33 PM
Sunil Sood <(E-Mail Removed)> wrote:

> You are describing a common problem with the F5D7630.
>
> Its resolved by updating the firmware on the device - available from
> Belkin's web site (http://makeashorterlink.com/?Z11321147)


Thanks, we'll try that.

Daniele
--
Apple Juice Ltd
Chapter Arts Centre
Market Road www.apple-juice.co.uk
Cardiff CF5 1QE 029 2019 0140
 
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Peter Ceresole
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      02-01-2004, 06:35 PM
In article <bvga66$rk01i$(E-Mail Removed)>,
"Sunil Sood" <(E-Mail Removed)> wrote:

>Its resolved by updating the firmware on the device - available from
>Belkin's web site (http://makeashorterlink.com/?Z11321147)


This seems to have worked.

Thanks.

--
Peter
 
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D.M. Procida
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      02-01-2004, 06:53 PM
Peter Ceresole <(E-Mail Removed)> wrote:

> >Its resolved by updating the firmware on the device - available from
> >Belkin's web site (http://makeashorterlink.com/?Z11321147)

>
> This seems to have worked.


Really? Well, I'm very pleased.

But I will give it a couple of days before allowing myself to breathe a
final sigh of relief over it.

Daniele
--
Apple Juice Ltd
Chapter Arts Centre
Market Road www.apple-juice.co.uk
Cardiff CF5 1QE 029 2019 0140
 
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