Demon ISDN --> broadband conversions

Hi all,

Exchange is broadband enabled on the 15th. I have a home highway
setup with Demon using the Surftime Anytime option. If I get the ISP
to cancel the HH, which will get rid of the ISDN number, what will
happen to the Surftime option - does it get transfered to the
remaining line or cancelled alongside HH?

Also what are people's experiences of cancelling with Demon? I was
going to cancel after going broadband, making the payment in June the
last payment. When should I notify them of this?

Thanks.
Andrew.
--
Andrew Hodgson in Bromyard, Herefordshire, UK.
My Email: use <andrew at hodgsonfamily dot org>.

In message <(E-Mail Removed)>, Andrew Hodgson
wrote:

> Hi all,
>
> Exchange is broadband enabled on the 15th. I have a home highway
> setup with Demon using the Surftime Anytime option. If I get the ISP
> to cancel the HH, which will get rid of the ISDN number, what will
> happen to the Surftime option - does it get transfered to the
> remaining line or cancelled alongside HH?
>
You have to cancel surftime yourself, it is conceivable that you might still
be using it for other purposes so the broadband ISP shouldn't cancel it for
you.

> Also what are people's experiences of cancelling with Demon? I was
> going to cancel after going broadband, making the payment in June the
> last payment. When should I notify them of this?
>
The only requirement is that you give sufficient notice. Provided you tell
them far enough in advance, do it when convenient.
--
Dave
mail da (E-Mail Removed) (without the space)
http://www.llondel.org/
So many gadgets, so little time...

On Sat, 04 Jun 2005 12:57:06 +0100, Andrew Hodgson <(E-Mail Removed)>
wrote:

>Exchange is broadband enabled on the 15th. I have a home highway
>setup with Demon using the Surftime Anytime option. If I get the ISP
>to cancel the HH, which will get rid of the ISDN number, what will
>happen to the Surftime option - does it get transfered to the
>remaining line or cancelled alongside HH?

the ISP won't cancel the HH unless you are having a "managed
conversion". Are you ? Which ISP - presumably not Demon ?

Surftime options on your phone bill are yours - call BT on 150 to stop
them.

>Also what are people's experiences of cancelling with Demon? I was
>going to cancel after going broadband, making the payment in June the
>last payment. When should I notify them of this?

yesterday. Change the means of payment to Direct Debit then cancel the
DD at the appropriate time. Expect subsequent bills to arrive after
they should have stopped.

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

On Sat, 04 Jun 2005 18:19:34 +0100, Phil Thompson
<(E-Mail Removed)> wrote:

>On Sat, 04 Jun 2005 12:57:06 +0100, Andrew Hodgson <(E-Mail Removed)>
>wrote:
>
>>Exchange is broadband enabled on the 15th. I have a home highway
>>setup with Demon using the Surftime Anytime option. If I get the ISP
>>to cancel the HH, which will get rid of the ISDN number, what will
>>happen to the Surftime option - does it get transfered to the
>>remaining line or cancelled alongside HH?
>
>the ISP won't cancel the HH unless you are having a "managed
>conversion". Are you ? Which ISP - presumably not Demon ?

Aaisp. I have asked them to convert HH (I ticked the relevant boxes).
Not really impressed with Demon pricing and services, plus I don't
need my demon hostname as its just gets a few spam mails - everything
sent to it is usually rejected via the backend SMTP server on this
network.
>
>Surftime options on your phone bill are yours - call BT on 150 to stop
>them.
>
>>Also what are people's experiences of cancelling with Demon? I was
>>going to cancel after going broadband, making the payment in June the
>>last payment. When should I notify them of this?
>
>yesterday. Change the means of payment to Direct Debit then cancel the
>DD at the appropriate time. Expect subsequent bills to arrive after
>they should have stopped.

I am already using DD, but will certainly cancel the DD at the right
time.

Thanks.
Andrew.
--
Andrew Hodgson in Bromyard, Herefordshire, UK.
My Email: use <andrew at hodgsonfamily dot org>.