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Dell Wireless Problem

 
 
John
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      06-15-2006, 01:53 PM
Hope someone can offer some advice.

Main PC is connected to a D Link G604T wireless router, laptop running Win
XP and another desktop with W98se connect wirelessly to the internet and
each other with no problems.

Just recently introduced a Dell 1300 inspiron running Win XP to the network
and now have this problem..the dell laptop can connect to the internet if I
use a network cable plugged into the D Link but not with the internal
wireless card. I know the card is working as I can see and connect to the
other computers through it. The main PC uses Zone Alarm and I have setup
access etc OK. I know this has to be something as simple as a tick in the
right box but I am now lost for ideas...any suggestions welcomed.


 
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Jeff Liebermann
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      06-15-2006, 04:24 PM
"John" <(E-Mail Removed)> hath wroth:

>Main PC is connected to a D Link G604T wireless router, laptop running Win
>XP and another desktop with W98se connect wirelessly to the internet and
>each other with no problems.
>
>Just recently introduced a Dell 1300 inspiron running Win XP to the network
>and now have this problem..the dell laptop can connect to the internet if I
>use a network cable plugged into the D Link but not with the internal
>wireless card. I know the card is working as I can see and connect to the
>other computers through it. The main PC uses Zone Alarm and I have setup
>access etc OK. I know this has to be something as simple as a tick in the
>right box but I am now lost for ideas...any suggestions welcomed.


Are you using WEP encryption? If yes, then there's a common problem
with translating the WEP key from ASCII to Hex. There are two
algorithms and Windoze only supports one. If you use the Hex key, it
always works.

It's possible that ZoneAlarm is causing a problem. Disable it
temporarily and see if it helps. The basic test is to see if the
router can deliver an IP address to the Dell 1300 laptop. Run:
Start -> Run -> cmd <enter>
ipconfig
If the IP address is 192.168.0.xxx, you win. It's working and it's
probably ZoneAlarm problem. If it's 169.254.xxx.xxx, then DHCP has
failed.

If possible, try temporarily turning off encrytion on the router and
see if that works. That will at least test the system (except for
encryption). If available, I suggest you switch to WPA as WEP offers
little security.

Also, an all too common problem is to connect to the wrong access
point. Make sure you are connecting to yours, not the neighbors.

--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
 
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