Dead Alcatel Wireless LAN

Hi,

We have a Wireless LAN consisting of an Alcatel OA4308 WLAN switch, and
a mix of six AP60 and AP70 access points.

The switch is running and I can log into it using a browser. When I
initially looked at it, the event log said (for each of the APs) that
the frame relay rate had been exceeded, and suggested that I either
increase or disable this in the config file. I downloaded, edited, then
re-uploaded the config file, and re-booted the system.

The sympotoms are the same, after reboot/powerup the power sometimes
comes on on the AP's, but at maximum only for a minute or two before
they are shut off once again (they take their power supply from the 4308
switch, over the Ethernet cable). But I'm not seeing any new entries in
the event log now...

Has anyone had a similar problem with this kit, and if so what did you
do? Any suggestions welcome (I am already considering throwing it
overboard!).

I've been in contact with Alcatel in France, and after three days all
they could suggest was to talk to someone in Venezuela who can only
speak spanish (I'm not kidding!).

Thanks for at least reading this,

Paul
~~~~~
P.S. This kit was running fine with the current configuration for over
six months.

Paul Duncan wrote:
> Hi,
>
> We have a Wireless LAN consisting of an Alcatel OA4308 WLAN switch, and
> a mix of six AP60 and AP70 access points.
>
> The switch is running and I can log into it using a browser. When I
> initially looked at it, the event log said (for each of the APs) that
> the frame relay rate had been exceeded, and suggested that I either
> increase or disable this in the config file. I downloaded, edited, then
> re-uploaded the config file, and re-booted the system.
>
> The sympotoms are the same, after reboot/powerup the power sometimes
> comes on on the AP's, but at maximum only for a minute or two before
> they are shut off once again (they take their power supply from the 4308
> switch, over the Ethernet cable)

They say ignorance is bliss so knowing nothing about these I shall stick
my twopenneth in. You say all the AP's lose their power at the same time
which to me is indicative of a power failure in the 802.3af power
supply. Have you tried using a power injector on one of the AP's to see
if that one would remain operating?
As a matter of interest what colour are the POE Led's on the ports?(I
have just had a quick look at the installation guide) Appendix B.
<http://www1.alcatel-lucent.com/gsearch/accessFile.jhtml?sendURL=http%3A//www.alcatel-lucent.com/wps/DocumentStreamerServlet%3FLMSG_CABINET%3DDocs_and_ Resource_Ctr%26LMSG_CONTENT_FILE%3DUser_Guides/ENT_LAN_OmniAccess_4308WirelLANSwiInst_guide_0505_ EN.pdf&sendCollection=root&sendTitle=OmniAccess+43 08+-+Wireless+LAN+Switch+-+Installation+Guide&specialColl=>
.. But I'm not seeing any new entries in
> the event log now...
>
> Has anyone had a similar problem with this kit, and if so what did you
> do? Any suggestions welcome (I am already considering throwing it
> overboard!).
>
> I've been in contact with Alcatel in France, and after three days all
> they could suggest was to talk to someone in Venezuela who can only
> speak spanish (I'm not kidding!).
>
> Thanks for at least reading this,
>
> Paul
> ~~~~~
> P.S. This kit was running fine with the current configuration for over
> six months.