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DC fails to authenticate when trusted DCs unavailable?

 
 
accudave
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      07-15-2008, 02:14 PM
We have two forests, production and corporate. Production trusts corporate
via a tree-root trust. These domains are in two separate sites, connected by
a VPN. There are no "foreign" DCs in either site, e.g. no corporate DCs in
the production site.

We had a power failure which caused all the production equipment to go
offline, and caused problems with the production VPN endpoint such that the
tunnel was down after all the servers came back up.

The production DCs failed to authenticate anything, even accounts in their
own domain, until the VPN was back up and it could contact a corporate DC.

We got multiple 40960 errors from LSASRV:

Event Type: Warning
Event Source: LSASRV
Event Category: SPNEGO (Negotiator)
Event ID: 40960
Date: 6/20/2008
Time: 3:18:18 PM
User: N/A
Computer: **********
Description:

The Security System detected an authentication error for the server
ldap/**********. The failure code from authentication protocol Kerberos was
"There are currently no logon servers available to service the logon request.
(0xc000005e)".

Also multiple 5719 errors from NETLOGON:

Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5719
Date: 6/20/2008
Time: 3:18:18 PM
User: N/A
Computer: **********
Description:
This computer was not able to set up a secure session with a domain
controller in domain CORPORATE due to the following:
There are currently no logon servers available to service the logon request.
This may lead to authentication problems. Make sure that this computer is
connected to the network. If the problem persists, please contact your domain
administrator.

I can understand corporate accounts not being able to authenticate, but
production couldn't either. All the services with production domain accounts
failed on startup because the DCs weren't authenticating until the VPN came
back up.

Is it normal for DCs in a trusting forest to fail completely when there are
no DCs from the trusted forest available? If not, what settings govern this?
If it is normal, short of putting a corporate DC in the production
datacenter, is there any way around this? I have a paid support case open
with Microsoft, but that is proving as productive as beating myself with a
cast iron skillet.
 
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Meinolf Weber
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      07-15-2008, 02:22 PM
Hello accudave,

Even if the trust is not up and running, it should be possible to work/authenticate
in the own forest. So all machines in the forest use only DNS servers from
there own forest?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> We have two forests, production and corporate. Production trusts
> corporate via a tree-root trust. These domains are in two separate
> sites, connected by a VPN. There are no "foreign" DCs in either site,
> e.g. no corporate DCs in the production site.
>
> We had a power failure which caused all the production equipment to go
> offline, and caused problems with the production VPN endpoint such
> that the tunnel was down after all the servers came back up.
>
> The production DCs failed to authenticate anything, even accounts in
> their own domain, until the VPN was back up and it could contact a
> corporate DC.
>
> We got multiple 40960 errors from LSASRV:
>
> Event Type: Warning
> Event Source: LSASRV
> Event Category: SPNEGO (Negotiator)
> Event ID: 40960
> Date: 6/20/2008
> Time: 3:18:18 PM
> User: N/A
> Computer: **********
> Description:
> The Security System detected an authentication error for the server
> ldap/**********. The failure code from authentication protocol
> Kerberos was
> "There are currently no logon servers available to service the logon
> request.
> (0xc000005e)".
> Also multiple 5719 errors from NETLOGON:
>
> Event Type: Error
> Event Source: NETLOGON
> Event Category: None
> Event ID: 5719
> Date: 6/20/2008
> Time: 3:18:18 PM
> User: N/A
> Computer: **********
> Description:
> This computer was not able to set up a secure session with a domain
> controller in domain CORPORATE due to the following:
> There are currently no logon servers available to service the logon
> request.
> This may lead to authentication problems. Make sure that this computer
> is
> connected to the network. If the problem persists, please contact your
> domain
> administrator.
> I can understand corporate accounts not being able to authenticate,
> but production couldn't either. All the services with production
> domain accounts failed on startup because the DCs weren't
> authenticating until the VPN came back up.
>
> Is it normal for DCs in a trusting forest to fail completely when
> there are
> no DCs from the trusted forest available? If not, what settings
> govern this?
> If it is normal, short of putting a corporate DC in the production
> datacenter, is there any way around this? I have a paid support case
> open
> with Microsoft, but that is proving as productive as beating myself
> with a cast iron skillet.
>



 
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accudave
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      07-15-2008, 02:31 PM
They do use DNS servers from only their own domain, with each server having a
secondary, non-AD-replicated instance of the opposite zone. So, the
production DNS servers have a secondary for the corporate zone, and
vice-versa.

To complicate matters, our DCs are also our DNS servers, and the DNS
services wouldn't start because...it couldn't authenticate!!! Something of
an endless feedback loop there, I know, but it wasn't problematic before we
added the trust.

"Meinolf Weber" wrote:

> Hello accudave,
>
> Even if the trust is not up and running, it should be possible to work/authenticate
> in the own forest. So all machines in the forest use only DNS servers from
> there own forest?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
> > We have two forests, production and corporate. Production trusts
> > corporate via a tree-root trust. These domains are in two separate
> > sites, connected by a VPN. There are no "foreign" DCs in either site,
> > e.g. no corporate DCs in the production site.
> >
> > We had a power failure which caused all the production equipment to go
> > offline, and caused problems with the production VPN endpoint such
> > that the tunnel was down after all the servers came back up.
> >
> > The production DCs failed to authenticate anything, even accounts in
> > their own domain, until the VPN was back up and it could contact a
> > corporate DC.
> >
> > We got multiple 40960 errors from LSASRV:
> >
> > Event Type: Warning
> > Event Source: LSASRV
> > Event Category: SPNEGO (Negotiator)
> > Event ID: 40960
> > Date: 6/20/2008
> > Time: 3:18:18 PM
> > User: N/A
> > Computer: **********
> > Description:
> > The Security System detected an authentication error for the server
> > ldap/**********. The failure code from authentication protocol
> > Kerberos was
> > "There are currently no logon servers available to service the logon
> > request.
> > (0xc000005e)".
> > Also multiple 5719 errors from NETLOGON:
> >
> > Event Type: Error
> > Event Source: NETLOGON
> > Event Category: None
> > Event ID: 5719
> > Date: 6/20/2008
> > Time: 3:18:18 PM
> > User: N/A
> > Computer: **********
> > Description:
> > This computer was not able to set up a secure session with a domain
> > controller in domain CORPORATE due to the following:
> > There are currently no logon servers available to service the logon
> > request.
> > This may lead to authentication problems. Make sure that this computer
> > is
> > connected to the network. If the problem persists, please contact your
> > domain
> > administrator.
> > I can understand corporate accounts not being able to authenticate,
> > but production couldn't either. All the services with production
> > domain accounts failed on startup because the DCs weren't
> > authenticating until the VPN came back up.
> >
> > Is it normal for DCs in a trusting forest to fail completely when
> > there are
> > no DCs from the trusted forest available? If not, what settings
> > govern this?
> > If it is normal, short of putting a corporate DC in the production
> > datacenter, is there any way around this? I have a paid support case
> > open
> > with Microsoft, but that is proving as productive as beating myself
> > with a cast iron skillet.
> >

>
>
>

 
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Meinolf Weber
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Posts: n/a

 
      07-15-2008, 02:37 PM
Hello accudave,

Please post an unedited ipconfig /all from the DC/DNS servers in the problem
forest.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> They do use DNS servers from only their own domain, with each server
> having a secondary, non-AD-replicated instance of the opposite zone.
> So, the production DNS servers have a secondary for the corporate
> zone, and vice-versa.
>
> To complicate matters, our DCs are also our DNS servers, and the DNS
> services wouldn't start because...it couldn't authenticate!!!
> Something of an endless feedback loop there, I know, but it wasn't
> problematic before we added the trust.
>
> "Meinolf Weber" wrote:
>
>> Hello accudave,
>>
>> Even if the trust is not up and running, it should be possible to
>> work/authenticate in the own forest. So all machines in the forest
>> use only DNS servers from there own forest?
>>
>> Best regards
>>
>> Meinolf Weber
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers
>> no rights.
>> ** Please do NOT email, only reply to Newsgroups
>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>> We have two forests, production and corporate. Production trusts
>>> corporate via a tree-root trust. These domains are in two separate
>>> sites, connected by a VPN. There are no "foreign" DCs in either
>>> site, e.g. no corporate DCs in the production site.
>>>
>>> We had a power failure which caused all the production equipment to
>>> go offline, and caused problems with the production VPN endpoint
>>> such that the tunnel was down after all the servers came back up.
>>>
>>> The production DCs failed to authenticate anything, even accounts in
>>> their own domain, until the VPN was back up and it could contact a
>>> corporate DC.
>>>
>>> We got multiple 40960 errors from LSASRV:
>>>
>>> Event Type: Warning
>>> Event Source: LSASRV
>>> Event Category: SPNEGO (Negotiator)
>>> Event ID: 40960
>>> Date: 6/20/2008
>>> Time: 3:18:18 PM
>>> User: N/A
>>> Computer: **********
>>> Description:
>>> The Security System detected an authentication error for the server
>>> ldap/**********. The failure code from authentication protocol
>>> Kerberos was
>>> "There are currently no logon servers available to service the logon
>>> request.
>>> (0xc000005e)".
>>> Also multiple 5719 errors from NETLOGON:
>>> Event Type: Error
>>> Event Source: NETLOGON
>>> Event Category: None
>>> Event ID: 5719
>>> Date: 6/20/2008
>>> Time: 3:18:18 PM
>>> User: N/A
>>> Computer: **********
>>> Description:
>>> This computer was not able to set up a secure session with a domain
>>> controller in domain CORPORATE due to the following:
>>> There are currently no logon servers available to service the logon
>>> request.
>>> This may lead to authentication problems. Make sure that this
>>> computer
>>> is
>>> connected to the network. If the problem persists, please contact
>>> your
>>> domain
>>> administrator.
>>> I can understand corporate accounts not being able to authenticate,
>>> but production couldn't either. All the services with production
>>> domain accounts failed on startup because the DCs weren't
>>> authenticating until the VPN came back up.
>>> Is it normal for DCs in a trusting forest to fail completely when
>>> there are
>>> no DCs from the trusted forest available? If not, what settings
>>> govern this?
>>> If it is normal, short of putting a corporate DC in the production
>>> datacenter, is there any way around this? I have a paid support
>>> case
>>> open
>>> with Microsoft, but that is proving as productive as beating myself
>>> with a cast iron skillet



 
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AGrigorof
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      07-16-2008, 08:37 PM

On Jul 15, 10:14*am, accudave <accud...@discussions.microsoft.com>
wrote:
> We have two forests, production and corporate. *Production trusts corporate
> via a tree-root trust. *These domains are in two separate sites, connected by
> a VPN. *There are no "foreign" DCs in either site, e.g. no corporate DCs in
> the production site.
>
> We had a power failure which caused all the production equipment to go
> offline, and caused problems with the production VPN endpoint such that the
> tunnel was down after all the servers came back up.
>
> The production DCs failed to authenticate anything, even accounts in their
> own domain, until the VPN was back up and it could contact a corporate DC..
>
> We got multiple 40960 errors from LSASRV:
>
> Event Type: * * Warning
> Event Source: * LSASRV
> Event Category: SPNEGO (Negotiator)Event ID: * * * 40960
> Date: * * * * * 6/20/2008
> Time: * * * * * 3:18:18 PM
> User: * * * * * N/A
> Computer: * * * **********
> Description:
>
> The Security System detected an authentication error for the server
> ldap/**********. *The failure code from authentication protocol Kerberos was
> "There are currently no logon servers available to service the logon request.
> *(0xc000005e)".
>
> Also multiple 5719 errors from NETLOGON:
>
> Event Type: * * Error
> Event Source: * NETLOGON
> Event Category: NoneEvent ID: * * * 5719
> Date: * * * * * 6/20/2008
> Time: * * * * * 3:18:18 PM
> User: * * * * * N/A
> Computer: * * * **********
> Description:
> This computer was not able to set up a secure session with a domain
> controller in domain CORPORATE due to the following:
> There are currently no logon servers available to service the logon request. *
> This may lead to authentication problems. Make sure that this computer is
> connected to the network. If the problem persists, please contact your domain
> administrator. *
>
> I can understand corporate accounts not being able to authenticate, but
> production couldn't either. *All the services with production domain accounts
> failed on startup because the DCs weren't authenticating until the VPN came
> back up.
>
> Is it normal for DCs in a trusting forest to fail completely when there are
> no DCs from the trusted forest available? *If not, what settings governthis?
> *If it is normal, short of putting a corporate DC in the production
> datacenter, is there any way around this? *I have a paid support case open
> with Microsoft, but that is proving as productive as beating myself with a
> cast iron skillet.


This is strange... What happened when you tried to logon interactively
on a domain controller from Production (using a Production account)?
Anything in the event log (failure audits) if the login failed? Do you
get the 5719 events but for the Production domain? See also these:

http://www.eventid.net/display.asp?e...TLOGON&phase=1
http://www.eventid.net/display.asp?e...LsaSrv&phase=1

Adrian Grigorof
www.eventid.net
 
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