D-Link router keeps locking up

Hi there,

I have a D-Link DI-774 wireless router. The problem is quite simple; it
keeps locking up, often within minutes of being turned on.

More specifically, when this happens *all* the lights at the front
light up, stay lit and stop flickering like normal. The router is
effectively dead (Windows XP thinks that the cable has been
disconnected, and there is no way of contacting it). The only way of
curing this is to turn the router off and on again.

This has happened even when nothing is connected to the router (either
wirelessly or via cable). It only started happening after the 1 year
guarantee period ran out (hmm.....).

I've heard that this might be something to do with the power supply,
although a simple test with a multimeter indicates that the voltage
seems to be okay (disclaimer; I'm pretty incompetent when it comes to
electronics...); and surely that would cause the unit to reboot rather
than lock up?

Has anyone else out there had a similar problem and managed to fix it?
(I've tried using D-Link's support site, but have had a number of
problems with it).

Thank you in advance for any feedback.

- (E-Mail Removed)
(No relation to the "triffid" guy in the firewalls group...)

It has a problem, I had a smilar issus with a 524 and after working with a
dlink tech I took back to the retail outlet and exchange it for a different
one which corrected the issue.
So I suggest you exchange the router at the store you purchase it at. If it
is less then a month, if it more than a month you will probably need to work
with dlink to replace it if you purchase it less than a year.

gene
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ups.com...
> Hi there,
>
> I have a D-Link DI-774 wireless router. The problem is quite simple; it
> keeps locking up, often within minutes of being turned on.
>
> More specifically, when this happens *all* the lights at the front
> light up, stay lit and stop flickering like normal. The router is
> effectively dead (Windows XP thinks that the cable has been
> disconnected, and there is no way of contacting it). The only way of
> curing this is to turn the router off and on again.
>
> This has happened even when nothing is connected to the router (either
> wirelessly or via cable). It only started happening after the 1 year
> guarantee period ran out (hmm.....).
>
> I've heard that this might be something to do with the power supply,
> although a simple test with a multimeter indicates that the voltage
> seems to be okay (disclaimer; I'm pretty incompetent when it comes to
> electronics...); and surely that would cause the unit to reboot rather
> than lock up?
>
> Has anyone else out there had a similar problem and managed to fix it?
> (I've tried using D-Link's support site, but have had a number of
> problems with it).
>
> Thank you in advance for any feedback.
>
> - (E-Mail Removed)
> (No relation to the "triffid" guy in the firewalls group...)
>

(E-Mail Removed) wrote:
> Hi there,
>
> I have a D-Link DI-774 wireless router. The problem is quite simple; it
> keeps locking up, often within minutes of being turned on.
>
> More specifically, when this happens *all* the lights at the front
> light up, stay lit and stop flickering like normal. The router is
> effectively dead (Windows XP thinks that the cable has been
> disconnected, and there is no way of contacting it). The only way of
> curing this is to turn the router off and on again.
>
> This has happened even when nothing is connected to the router (either
> wirelessly or via cable). It only started happening after the 1 year
> guarantee period ran out (hmm.....).
>
> I've heard that this might be something to do with the power supply,
> although a simple test with a multimeter indicates that the voltage
> seems to be okay (disclaimer; I'm pretty incompetent when it comes to
> electronics...); and surely that would cause the unit to reboot rather
> than lock up?
>
> Has anyone else out there had a similar problem and managed to fix it?
> (I've tried using D-Link's support site, but have had a number of
> problems with it).
>
> Thank you in advance for any feedback.
>
> - (E-Mail Removed)
> (No relation to the "triffid" guy in the firewalls group...)
>
Hmmm,
What do you expect from D-link. One bad experience was enough to avoid
anything D-link, LOL!

Eugene J. Maes wrote:
> It has a problem, I had a smilar issus with a 524 and after working with a
> dlink tech I took back to the retail outlet and exchange it for a different
> one which corrected the issue.
> So I suggest you exchange the router at the store you purchase it at. If it
> is less then a month, if it more than a month you will probably need to work
> with dlink to replace it if you purchase it less than a year.

Thanks for the feedback, but as I mentioned the problem only started
after the one-year warranty was up :-(

Perhaps I could convince them to give me a new router in exchange for
the old POS, but I wouldn't bet on that...

Weird thing is that it's been up without crashing for well over 12
hours at present.

- Triffid

On Wed, 25 Oct 2006 01:29:01 GMT, Tony Hwang <(E-Mail Removed)> wrote:

>(E-Mail Removed) wrote:
>> Hi there,
>>
>> I have a D-Link DI-774 wireless router. The problem is quite simple; it
>> keeps locking up, often within minutes of being turned on.

>> - (E-Mail Removed)
>> (No relation to the "triffid" guy in the firewalls group...)
>>
>Hmmm,
>What do you expect from D-link. One bad experience was enough to avoid
>anything D-link, LOL!

Not a solution, I'm afraid, but my D-Link (DSLG604T) is also a POS
which frequently loses wireless connectivity. Sometimes a reboot
solves it, sometimes it doesn't. Who knows why or what the solution is
(apart from buying a non-D-Link router!