D-LINK DWL G700AP reset problem

Hi,

My DWL G700AP (from now on 'AP') , is working properly by months. Now I
need to update configuration and , surprise for me, the web interface
is no more available !!! I can ping it but web server seems to be done.
So I tried to reset the AP (keep hold reset button for 10 sec +) but
nothing happens ! The AP continues working as usual (i.e. MAC address
filter, WAP etc) and still no web configuration page .
I read somewhere that the web server can crash very easily (GET\n\n),
but has to restore to default setting ... I hope !

Anyone with same problems ??

Please Help.

PS: Saddly, D-Link support gave me no support at all. dlink.com support
forwarded to dlink.it but still no response from them (sigh).

nda wrote:
> Hi,
>
> My DWL G700AP (from now on 'AP') , is working properly by months. Now
> I need to update configuration and , surprise for me, the web
> interface is no more available !!! I can ping it but web server seems
> to be done. So I tried to reset the AP (keep hold reset button for 10
> sec +) but nothing happens ! The AP continues working as usual (i.e.
> MAC address filter, WAP etc) and still no web configuration page .
> I read somewhere that the web server can crash very easily (GET\n\n),
> but has to restore to default setting ... I hope !
>
> Anyone with same problems ??
>
> Please Help.
>
> PS: Saddly, D-Link support gave me no support at all. dlink.com
> support forwarded to dlink.it but still no response from them (sigh).

Do it for 30 seconds... 10 is iffy, 30 is pretty sure... make sure the
lights all flash

"nda" <(E-Mail Removed)> hath wroth:

>My DWL G700AP (from now on 'AP') , is working properly by months. Now I
>need to update configuration and , surprise for me, the web interface
>is no more available !!! I can ping it but web server seems to be done.
>So I tried to reset the AP (keep hold reset button for 10 sec +) but
>nothing happens !

The web page:

http://support.dlink.com/faq/view.as...ion=DWL-G700AP
says 10 seconds. 10 seconds isn't long enough. Try about 20-30
seconds. After it has had time to reboot after the reset, pull the
power plug, wait about 15 seconds, and then plug it back in.

If the web interface is no longer available, something else is wrong.
A hard reset is a good start at fixing the problem, but it could be
many other things. One stupid problem is that the internal web
servers sometimes demand a trailing "/" on the URL as in:
http://192.168.0.50/
Also, try to ping the AP at 192.168.0.50 as see if it's alive. If it
is alive, check your client IP address settings, your web browser
security settings, flush the browser cache, or just try it again from
a different machine.

--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

Hi Jeff,
Thanks for your reply.
I'll try to follow strictly the procedure that you decribed. I think
something similar I had already tried (i.e keep reset button pushed for
more than 20 sec and unplugging ), but with no effect.
As for pinging, while device is working , I can ping it . After reset
( push reset button for 20-30 sec) the device doesn't ping anymore, so
I had to unplug and plug again the power supply, and It restores normal
functions but non factory default.

Anyway I'll follow your procedure , and I'll report you the results.

Thanks
NDA

Hi again Jeff,

I tried the the procedure you courtesly suggest me , but it doesn't
work.
When the device boots I see the wlan led blinking after about 15 sec
from start, and the I can ping it.
When I hold down the reset button (at leat 30 sec) and then relase it,
the device stops pinging but no wlan led is blinking, so I think it
doesn't reboot but it simply crashes !! When I plug off and on again
the Ap restart working as before!!!
I tried the trailing / and on three different machines....

Really sad about it ! (:
Two things I thought to be sure in life.
1) Once a day every one should die.
2) At any time I could reset my device by simply hold down a button.

Now, I'm hopeful for the first one too !!!

Any suggestion is well appreciated.

NDA

nda wrote:
> Hi again Jeff,
>
> I tried the the procedure you courtesly suggest me , but it doesn't
> work.
> When the device boots I see the wlan led blinking after about 15 sec
> from start, and the I can ping it.
> When I hold down the reset button (at leat 30 sec) and then relase it,
> the device stops pinging but no wlan led is blinking, so I think it
> doesn't reboot but it simply crashes !! When I plug off and on again
> the Ap restart working as before!!!
> I tried the trailing / and on three different machines....
>
> Really sad about it ! (:
> Two things I thought to be sure in life.
> 1) Once a day every one should die.
> 2) At any time I could reset my device by simply hold down a button.
>
> Now, I'm hopeful for the first one too !!!
>
> Any suggestion is well appreciated.
>
> NDA

Not Jeff but I have some suggestions..
Under warranty? Take it back..
Got a boat? Use it as an anchor...

Save barber bills from tearing your hair out, and get a working one....

"nda" <(E-Mail Removed)> hath wroth:

>I tried the the procedure you courtesly suggest me , but it doesn't
>work.

So much for my perfect score. I can't seem to fix anything the last
few days.

>When the device boots I see the wlan led blinking after about 15 sec
>from start, and the I can ping it.
>When I hold down the reset button (at leat 30 sec) and then relase it,
>the device stops pinging but no wlan led is blinking, so I think it
>doesn't reboot but it simply crashes !! When I plug off and on again
>the Ap restart working as before!!!

Lovely. You might be right. One nasty problem with all these devices
is that the firmware sometimes reprograms itself. Basically, the
flash memory gets trashed. The result is some parts work while others
do not. I'm not sure if you do it successfully without the password
(probably not), but think about trying to reflash the firmware.

>I tried the trailing / and on three different machines....

OK, it's not the browser. That happens but not this time.

>Really sad about it ! (:
>Two things I thought to be sure in life.
>1) Once a day every one should die.
>2) At any time I could reset my device by simply hold down a button.

You have a very limited warranty on both your life and the products
you buy. Both can become defective, and the creator or vendor refuse
to support your life or products.

Sorry, I don't have any better ideas.

--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

Hi Jeff and 'Peter Pan',

thanks for the help.

Yes, warranty is already valid, I think I'll send it back (sigh!).

As last chance I'll try to reflash the firmware. I found some funny
procedure to bypass D-LINK device boot and make It crash in order to
get a firmware recovery request, but not for AP (it was a router). I
hope something similar could be done for the AP too ... I'm going to
goggle for it.

Unfortunately I've got no boat, but there is a large garbage can near
my home .... I can use it !!

Thanks again
NDA

nda wrote:
> Hi Jeff and 'Peter Pan',
>
> thanks for the help.
>
> Yes, warranty is already valid, I think I'll send it back (sigh!).
>
> As last chance I'll try to reflash the firmware.

If it's under warranty, then just send it back, don't aggravate yourself
further... With a holiday coming up, take a vacation.... i seem to remember
a saying about "don't beat a dead horse".. if you substitute the dlink for
horse, it may apply....


> Unfortunately I've got no boat, but there is a large garbage can near
> my home .... I can use it !!

Use it as an anchor for the garbage can (ie wire it to the handle)..
Scratch that, you said it's under warranty, so send it back and take a
vacation... When you get back from vacation, it will hopefully be back, and
work just fine

> Thanks again
> NDA

Thank for the suggestion,
I surely do that... but italian d-link support isn't very responsive,
and is useless at all.
On my first query about reset, they replied with 'keep reset button
hold for 10 sec' ( very usefull, yeahh).
My second query (dealing about a possible hardware failure) is pending
from 3 days!
Now, I'll try contacting then by phone.

NDA