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D-Link DI-624 Problem

 
 
Chuck
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      09-01-2005, 12:47 PM
I have a D-Link DI-624 wireless router. I have upgraded the firmware to
Ver. 2.70, but my problem was the same with earlier versions of firmware.

When I start my laptop and connect via the WLAN to PokerStars.com, I get
many and frequent disconnects (every one or two minutes). If I go to
the D-Link setup wizard and go to any menu and just restart the router
(without making any changes in the setup), PokerStars works just fine -
no disconnects. It seems to work fine until I turn off the laptop, then
I have to go through the same process of restarting the router to get
PokerStars to stay connected. It is obviously a real bother to have to
restart the router everytime I want to use the laptop. Any thoughts on
why I have this problem? Would getting different router (LinkSys, or
something else) possibly solve this problem?

Thanks for any comments / suggestions.
 
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Jorge Padrone
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      09-01-2005, 02:29 PM
yeah that router is a piece of shit.

dont know why people still buy them.

switch to a linksys wrt54g

cheap and good


"Chuck" <(E-Mail Removed)> wrote in message
news:BLCRe.79539$(E-Mail Removed).. .
>I have a D-Link DI-624 wireless router. I have upgraded the firmware to
>Ver. 2.70, but my problem was the same with earlier versions of firmware.
>
> When I start my laptop and connect via the WLAN to PokerStars.com, I get
> many and frequent disconnects (every one or two minutes). If I go to the
> D-Link setup wizard and go to any menu and just restart the router
> (without making any changes in the setup), PokerStars works just fine - no
> disconnects. It seems to work fine until I turn off the laptop, then I
> have to go through the same process of restarting the router to get
> PokerStars to stay connected. It is obviously a real bother to have to
> restart the router everytime I want to use the laptop. Any thoughts on
> why I have this problem? Would getting different router (LinkSys, or
> something else) possibly solve this problem?
>
> Thanks for any comments / suggestions.



 
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Midjet
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      09-01-2005, 08:24 PM

Contact DLink for the problem or / and email then for this issue


On Thu, 01 Sep 2005 12:47:29 GMT, Chuck <(E-Mail Removed)> wrote:

>I have a D-Link DI-624 wireless router. I have upgraded the firmware to
>Ver. 2.70, but my problem was the same with earlier versions of firmware.
>
>When I start my laptop and connect via the WLAN to PokerStars.com, I get
>many and frequent disconnects (every one or two minutes). If I go to
>the D-Link setup wizard and go to any menu and just restart the router
>(without making any changes in the setup), PokerStars works just fine -
>no disconnects. It seems to work fine until I turn off the laptop, then
>I have to go through the same process of restarting the router to get
>PokerStars to stay connected. It is obviously a real bother to have to
>restart the router everytime I want to use the laptop. Any thoughts on
>why I have this problem? Would getting different router (LinkSys, or
>something else) possibly solve this problem?
>
>Thanks for any comments / suggestions.


 
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Doug Jamal
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      09-01-2005, 08:34 PM

On 1-Sep-2005, "Jorge Padrone" <(E-Mail Removed)> wrote:

> yeah that router is a piece of shit.
>
> dont know why people still buy them.
>
> switch to a linksys wrt54g
>
> cheap and good


I beg to differ. The DI-624 (Rev C) has served my wireless needs better than
any other wireless router I've tried and, believe me, I've tried a lot. I
don't experience the frequent drops as reported by some DI-624 owners.
Along with my favorite notebook card (Netgear WG511T), the DI-624 has truly
proved to be an awesome device. Now to Chuck's dilemma: Chuck, did you
experience your problem prior to updating the firmware to version 2.70?
Speaking of version 2.70, where did you download it from? D-link's US site
only has firmware up to version 2.53 (beta) for DI-624 Rev C, up to version
1.28 for Rev B and up to version 1.24 for Rev A. If you did not, reset the
router to it's default settings then reload the firmware. Afterwards, reboot
the router. That *should* take care of your problem. Take care.
--
Just Me, D
 
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Doug Jamal
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      09-01-2005, 08:49 PM

On 1-Sep-2005, Midjet <(E-Mail Removed)> wrote:
<snipped>

> but my problem was the same with earlier versions of firmware.


<snipped>

I missed the above portion of your post when I replied earlier. Sorry.
--
Just Me, D
 
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Chuck
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      09-01-2005, 08:49 PM
Aye, Aye, Captain Midjet. They said to reflash the firmware, uplug the
router, and walk around it three times, counter clockwise, plug it back
in, and try it again. This didn't help, so I came here. What is your
next suggestion?


Midjet wrote:
> Contact DLink for the problem or / and email then for this issue
>
>
> On Thu, 01 Sep 2005 12:47:29 GMT, Chuck <(E-Mail Removed)> wrote:
>
>
>>I have a D-Link DI-624 wireless router. I have upgraded the firmware to
>>Ver. 2.70, but my problem was the same with earlier versions of firmware.
>>
>>When I start my laptop and connect via the WLAN to PokerStars.com, I get
>>many and frequent disconnects (every one or two minutes). If I go to
>>the D-Link setup wizard and go to any menu and just restart the router
>>(without making any changes in the setup), PokerStars works just fine -
>>no disconnects. It seems to work fine until I turn off the laptop, then
>>I have to go through the same process of restarting the router to get
>>PokerStars to stay connected. It is obviously a real bother to have to
>>restart the router everytime I want to use the laptop. Any thoughts on
>>why I have this problem? Would getting different router (LinkSys, or
>>something else) possibly solve this problem?
>>
>>Thanks for any comments / suggestions.

>
>

 
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Chuck
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      09-01-2005, 11:31 PM

Doug - I got Ver. 2.70 from the website link in the setup menu for the
DI-624. It is apparently pretty new - I think it was dated 8/31/05.

One thing I didn't do is reset the router to the default settings
prior to installing the new firmwear. The installation instructions
state that "Upgrading the firmware will not change any of your system
settings", so I didn't think it would be necessary to reset to the
default settings before doing the firmwear update. I guess I could try
this, just for kicks. Do you think it would work if I saved the
settings, reflashed the firmware, and then reinstalled the settings (as
opposed to manually going through the whole setup procedure again)?

Chuck

Doug Jamal wrote:
Now to Chuck's dilemma: Chuck, did you
> experience your problem prior to updating the firmware to version 2.70?
> Speaking of version 2.70, where did you download it from? D-link's US site
> only has firmware up to version 2.53 (beta) for DI-624 Rev C, up to version
> 1.28 for Rev B and up to version 1.24 for Rev A. If you did not, reset the
> router to it's default settings then reload the firmware. Afterwards, reboot
> the router. That *should* take care of your problem. Take care.

 
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Craig
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      09-02-2005, 01:49 AM

"Chuck" <(E-Mail Removed)> wrote...
>
> Doug - I got Ver. 2.70 from the website link in the setup menu for the
> DI-624. It is apparently pretty new - I think it was dated 8/31/05.


I agree. The new version is 2.70 straight from DLink's web site.

From your original posting, it seems that the problem occurs only with one
site, which looks from its name that it might be a gaming site. Is it
possible that when on Pokerstars.com that you need to be set as a server or
that running the game qualifies as a Special Application with the router
requiring some tinkering with the router setup? I'm just guessing as this is
way above my knowledge of routers and networking stuff but maybe the
following applies. The fact that you initially connect but have to reset
frequently seems to me to be that one end of your gaming application tries
to check to see that the other end is still there every now and then--and if
it can't get through, you disconnect.

From D-Link's Help files:

Special Applications
Some applications require multiple connections, such as Internet gaming,
video conferencing, Internet telephony and others. These applications have
difficulties working through NAT (Network Address Translation). If you need
to run applications that require multiple connections, specify the port
normally associated with an application in the "Trigger Port" field, select
the protocol type as TCP (Transmission Control Protocol) or UDP (User
Datagram Protocol), then enter the public ports associated with the trigger
port to open them for inbound traffic. At the bottom of the screen, there
are already defined well-known special applications. To use them, click on
the edit icon and enable the service.
Name - This is the name referencing the special application.
Trigger Port - This is the port used to trigger the application. It can be
either a single port or a range of ports.
Trigger Type - This is the protocol used to trigger the special application.
Public Port - This is the port number on the WAN side that will be used to
access the application. You may define a single port or a range of ports.
You can use a comma to add multiple ports or port ranges.
Public Type - This is the protocol used for the special application.

DMZ
If you have a computer that cannot run Internet applications properly from
behind the device, then you can allow the computer to have unrestricted
Internet access. Enter the IP address of that computer as a DMZ
(Demilitarized Zone) host with unrestricted Internet access. Adding a client
to the DMZ may expose that computer to a variety of security risks; so only
use this option as a last resort.

Virtual Server
The device can be configured as a virtual server so that remote users
accessing services such as Web or FTP services via the public (WAN) IP
address can be automatically redirected to local servers in the LAN network.
Depending on the requested service (TCP/UDP port number), the device
redirects the external service request to the appropriate server within the
LAN network. At the bottom of the screen, there are already defined
well-known virtual services. To use them, click on the edit icon. You will
only need to input the LAN IP address of the computer running the service
and enable it.
Name - The name referencing the virtual service.
Private IP - The server computer in the LAN network that will be providing
the virtual services.
Private Port - The port number of the service used by the Private IP
computer.
Protocol Type - The protocol used for the virtual service.
Public Port - The port number on the WAN side that will be used to access
the virtual service.
Schedule - The schedule of time when the virtual service will be enabled.


 
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Chuck
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      09-02-2005, 02:26 AM
I don't think this is the problem, because after I restart the router,
PokerStars stays connected for literally hours. Not that I play that
long at a time, but I've connected, played a few hours, gone away, come
back later, and played again, and stay connected as long as I don't turn
off the laptop. If I turn off the laptop, I have to restart the router
again to avoid the numerous disconnects. I also noticed that when I'm
connected to the internet through the router, I get a lot more missing
packets, both through the laptop and the desktop (which is connected to
a LAN port on the router) than I get with the cable modem connected
directly to the desktop. I don't know diddly about routers, etc., but
I'm thinking part of the problem is in the differences in error checking
when connected through the router compared to connecting directly to the
cable modem. But it doesn't make sense to me how restarting the router
corrects the problem. I'm thinking about just getting a LinkSys router
to try, and if it works better, take the D-Link back. If it doesn't work
better, I'll the D-Link and keep plugging away, or wait until I get
tired poker on PokerStars (or playing poker all together), and the
problem will resolve itself. By the way, other online poker sites don't
exhibit this problem - only PokerStars.

Craig wrote:
> "Chuck" <(E-Mail Removed)> wrote...
>
>>Doug - I got Ver. 2.70 from the website link in the setup menu for the
>>DI-624. It is apparently pretty new - I think it was dated 8/31/05.

>
>
> I agree. The new version is 2.70 straight from DLink's web site.
>
> From your original posting, it seems that the problem occurs only with one
> site, which looks from its name that it might be a gaming site. Is it
> possible that when on Pokerstars.com that you need to be set as a server or
> that running the game qualifies as a Special Application with the router
> requiring some tinkering with the router setup?

 
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Doug Jamal
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      09-03-2005, 01:35 AM

On 1-Sep-2005, Chuck <(E-Mail Removed)> wrote:

> One thing I didn't do is reset the router to the default settings
> prior to installing the new firmwear. The installation instructions
> state that "Upgrading the firmware will not change any of your system
> settings", so I didn't think it would be necessary to reset to the
> default settings before doing the firmwear update. I guess I could try
> this, just for kicks. Do you think it would work if I saved the
> settings, reflashed the firmware, and then reinstalled the settings (as
> opposed to manually going through the whole setup procedure again)?
>
> Chuck


First, thanks for the tip regarding the new firmware. I entered the DI-624's
menu, saved my router's configuration to my hard drive, reset the router to
its default settings then updated the firmware. After the router rebooted, I
re-entered the router's menu, loaded the saved settings and voila! My DI-624
is performing as flawlessly as it did prior to me updating its firmware. AES
cipher is also supported with this update. Anyway, resetting devices to it
default settings prior to updating the firmware works best for me. And yes,
you can save your settings and reload them after updating the firmware. The
more I think about your situation, the more I'm convinced that it is not the
DI-624. You stated that you only experience your problem when you turn off
the laptop and turn it back on. Therefore it is my understanding that if you
never turned off your laptop, your wireless networking experience is
excellent. But as soon as you turn off your laptop and turn it back on, you
have to reboot the DI-624 in order to be able to network wirelessly without
any annoying intermittent reboots. My guess is with your laptop's wireless
card or the settings in your notebook. Are you using the D-Link DWL-G650
card? If so, it has a history of not connecting upon startup of Windows.
Mine is no different. However, my trusty Netgear WG511T will connect
flawlessly everytime. Do you have a spare notebook card to experiment with?
Can you use a friend's laptop to see if it acts in the same manner as yours
while connected to YOUR DI-624?

--
Just Me, D
 
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