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D-Link admits DI-624 will not renew client IP address from ISP

 
 
Stevef
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      06-04-2004, 02:05 PM
D-Link tech support has confirmed that the D-Link DI-624 will not
automatically renew the IP address received via a cable modem. Does anyone
care?? There is no firmware fix although they might consider a fix in the
future. Does anyone care that you have to always release/renew the IP
address from your ISP manually. Of course, some of these routers reboot
often enough on their own that they release/renew as part of the start up.
But automatic release/renew as an IP client of the ISP's DHCP server is not
a supported feature. Do you know of any routers that do support this
feature. Shouldn't we be asking for this feature from router vendors?? It
should be industry standard.


 
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bumtracks
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      06-04-2004, 02:31 PM

"Stevef" <(E-Mail Removed)> ...
> D-Link tech support has confirmed that the D-Link DI-624 will not
> automatically renew the IP address received via a cable modem.


Call your cable subscriber and ask for a list of supported routers while
explaining your snafu .. might get lucky and be given a fixed IP.


 
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Quaoar
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      06-04-2004, 02:40 PM
Stevef wrote:
> D-Link tech support has confirmed that the D-Link DI-624 will not
> automatically renew the IP address received via a cable modem. Does
> anyone care?? There is no firmware fix although they might consider
> a fix in the future. Does anyone care that you have to always
> release/renew the IP address from your ISP manually. Of course, some
> of these routers reboot often enough on their own that they
> release/renew as part of the start up. But automatic release/renew as
> an IP client of the ISP's DHCP server is not a supported feature. Do
> you know of any routers that do support this feature. Shouldn't we
> be asking for this feature from router vendors?? It should be
> industry standard.


AFIK, comcast controls the lease, not the router. Are you implying that
your comcast lease terminates and you lose your connection? I can
guarantee that if this were a routine problem, there would be postings
on broadbandreports.com and countless newsgroups. Post this to
comp.dcom.modems.cable and see what the experts have to say about this.

Q


 
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Stevef
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      06-04-2004, 05:13 PM
Yes, exactly the point. Very astute. Comcast controls the lease! It is up
to the DHCP client (in this case the router) to ask for renewal from the
DHCP server (Comcast) before expiration, or the lease expires based on the
time limit Comcast sets. Currently it is four days.

Yes, the lease expires unless the router is rebooted or someone manually
uses the router status screen buttons to do a reease renew.

Thank you for the guarantee that this is not a problem. Very helpful.
Maybe you didn't understand the part of the initial post that Dlink has
ALREADY confirmed this is a problem becasue they don't renew the lease
automatically. The point is not whether this is a problem. The point is
whether anyone cares that this problem exists. So you are saying that
D-Link is wrong and you can personally guarantee this is not a problem.
Whew! Excuuussseeee me.

"Quaoar" <(E-Mail Removed)> wrote in message
news:dJ-dncCiA55UFF3dRVn-(E-Mail Removed)...
> Stevef wrote:
> > D-Link tech support has confirmed that the D-Link DI-624 will not
> > automatically renew the IP address received via a cable modem. Does
> > anyone care?? There is no firmware fix although they might consider
> > a fix in the future. Does anyone care that you have to always
> > release/renew the IP address from your ISP manually. Of course, some
> > of these routers reboot often enough on their own that they
> > release/renew as part of the start up. But automatic release/renew as
> > an IP client of the ISP's DHCP server is not a supported feature. Do
> > you know of any routers that do support this feature. Shouldn't we
> > be asking for this feature from router vendors?? It should be
> > industry standard.

>
> AFIK, comcast controls the lease, not the router. Are you implying that
> your comcast lease terminates and you lose your connection? I can
> guarantee that if this were a routine problem, there would be postings
> on broadbandreports.com and countless newsgroups. Post this to
> comp.dcom.modems.cable and see what the experts have to say about this.
>
> Q
>
>



 
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Ron Bandes
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      06-04-2004, 05:16 PM
That is exactly what the "Renew IP Forever" checkbox does on SMC routers.

Ron Bandes, CCNP, CTT+, etc.

"Stevef" <(E-Mail Removed)> wrote in message
news:O5Sdne2ORacDHF3dRVn-(E-Mail Removed)...
> D-Link tech support has confirmed that the D-Link DI-624 will not
> automatically renew the IP address received via a cable modem. Does

anyone
> care?? There is no firmware fix although they might consider a fix in the
> future. Does anyone care that you have to always release/renew the IP
> address from your ISP manually. Of course, some of these routers reboot
> often enough on their own that they release/renew as part of the start up.
> But automatic release/renew as an IP client of the ISP's DHCP server is

not
> a supported feature. Do you know of any routers that do support this
> feature. Shouldn't we be asking for this feature from router vendors??

It
> should be industry standard.



 
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f/f george
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      06-04-2004, 08:44 PM
On Fri, 4 Jun 2004 08:05:07 -0600, "Stevef" <(E-Mail Removed)>
wrote:

>D-Link tech support has confirmed that the D-Link DI-624 will not
>automatically renew the IP address received via a cable modem. Does anyone
>care?? There is no firmware fix although they might consider a fix in the
>future. Does anyone care that you have to always release/renew the IP
>address from your ISP manually. Of course, some of these routers reboot
>often enough on their own that they release/renew as part of the start up.
>But automatic release/renew as an IP client of the ISP's DHCP server is not
>a supported feature. Do you know of any routers that do support this
>feature. Shouldn't we be asking for this feature from router vendors?? It
>should be industry standard.
>

I have had a D-Link for YEARS and it seems to work fine with Comcast!
I DO have to shut it down VERY RARELY, seems to be only when they are
having cable problems, but after about a minute when I turn it back on
it has ALWAYS worked, with the one exception when some drunk person
ran over the box and it took 1 day to repalce it.
By VERY RARELY I mean no more than once in six months!

 
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Hank G.
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      06-05-2004, 02:43 PM
Ran over the box??? Where do you keep your access point? In your driveway?


"f/f george" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Fri, 4 Jun 2004 08:05:07 -0600, "Stevef" <(E-Mail Removed)>
> wrote:
>
> >D-Link tech support has confirmed that the D-Link DI-624 will not
> >automatically renew the IP address received via a cable modem. Does

anyone
> >care?? There is no firmware fix although they might consider a fix in

the
> >future. Does anyone care that you have to always release/renew the IP
> >address from your ISP manually. Of course, some of these routers reboot
> >often enough on their own that they release/renew as part of the start

up.
> >But automatic release/renew as an IP client of the ISP's DHCP server is

not
> >a supported feature. Do you know of any routers that do support this
> >feature. Shouldn't we be asking for this feature from router vendors??

It
> >should be industry standard.
> >

> I have had a D-Link for YEARS and it seems to work fine with Comcast!
> I DO have to shut it down VERY RARELY, seems to be only when they are
> having cable problems, but after about a minute when I turn it back on
> it has ALWAYS worked, with the one exception when some drunk person
> ran over the box and it took 1 day to repalce it.
> By VERY RARELY I mean no more than once in six months!
>



 
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f/f george
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      06-05-2004, 07:50 PM
On Sat, 05 Jun 2004 14:43:47 GMT, "Hank G."
<(E-Mail Removed)> wrote:

>Ran over the box??? Where do you keep your access point? In your driveway?
>
>

I meant the MAIN cable box on the street corner!
It is about 18" by 2 1/2' and about 18" high, all green.

>"f/f george" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> On Fri, 4 Jun 2004 08:05:07 -0600, "Stevef" <(E-Mail Removed)>
>> wrote:
>>
>> >D-Link tech support has confirmed that the D-Link DI-624 will not
>> >automatically renew the IP address received via a cable modem. Does

>anyone
>> >care?? There is no firmware fix although they might consider a fix in

>the
>> >future. Does anyone care that you have to always release/renew the IP
>> >address from your ISP manually. Of course, some of these routers reboot
>> >often enough on their own that they release/renew as part of the start

>up.
>> >But automatic release/renew as an IP client of the ISP's DHCP server is

>not
>> >a supported feature. Do you know of any routers that do support this
>> >feature. Shouldn't we be asking for this feature from router vendors??

>It
>> >should be industry standard.
>> >

>> I have had a D-Link for YEARS and it seems to work fine with Comcast!
>> I DO have to shut it down VERY RARELY, seems to be only when they are
>> having cable problems, but after about a minute when I turn it back on
>> it has ALWAYS worked, with the one exception when some drunk person
>> ran over the box and it took 1 day to repalce it.
>> By VERY RARELY I mean no more than once in six months!
>>

>


 
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Stevef
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      06-07-2004, 01:06 PM
FYI - Comcast doesn't support routers, only cable modems. If you call for
support, one of the first questions is 'Do you have a router?' and if so,
please connect your PC directly into the cable modem and exclude the router
from the situation. They don't object to using a router, they just don't
want to be involved in troubleshooting it.

"bumtracks" <(E-Mail Removed)> wrote in message
news:gJ%vc.246$(E-Mail Removed)...
>
> "Stevef" <(E-Mail Removed)> ...
> > D-Link tech support has confirmed that the D-Link DI-624 will not
> > automatically renew the IP address received via a cable modem.

>
> Call your cable subscriber and ask for a list of supported routers while
> explaining your snafu .. might get lucky and be given a fixed IP.
>
>



 
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Stevef
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      06-07-2004, 01:08 PM
So an SMC router can automatically renew the lease from the ISP?? Thanks
for the tip, Ron. I will check it out.

"Ron Bandes" <RunderscoreBandes @yah00.com> wrote in message
news:O72wc.3244$(E-Mail Removed) t...
> That is exactly what the "Renew IP Forever" checkbox does on SMC routers.
>
> Ron Bandes, CCNP, CTT+, etc.
>
> "Stevef" <(E-Mail Removed)> wrote in message
> news:O5Sdne2ORacDHF3dRVn-(E-Mail Removed)...
> > D-Link tech support has confirmed that the D-Link DI-624 will not
> > automatically renew the IP address received via a cable modem. Does

> anyone
> > care?? There is no firmware fix although they might consider a fix in

the
> > future. Does anyone care that you have to always release/renew the IP
> > address from your ISP manually. Of course, some of these routers reboot
> > often enough on their own that they release/renew as part of the start

up.
> > But automatic release/renew as an IP client of the ISP's DHCP server is

> not
> > a supported feature. Do you know of any routers that do support this
> > feature. Shouldn't we be asking for this feature from router vendors??

> It
> > should be industry standard.

>
>



 
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