D-Link 3420 and 655 compatibility problem

Barb Bowman:
Any response from D-link on this DGL-3420 DIR-655 interface problem


i'll talk to them :-)

On Tue, 14 Aug 2007 07:26:37 -0600, bjr <bj-(E-Mail Removed)>
wrote:

> >No acknowledgment as a bug.
> >
> >Here is the message they sent to me-
> >
> >BJ,
> >Try the following steps to resolve your issue.
> >
> >Access the web configuration of the DIR-655.
> >
> >-Go to Wireless> Manual Wireless Network Setup Wizard
> >*Select 802.11 mode as Mixed 802.11b and 802.11g mode
> >
> >-Save Settings.
> >
> >Do revert back to us if the issue still persist.
> >
> >Should you require further assistance with your D-Link products, please
> >reply to this message, or call toll free at 877-453-5465.
> >
> >Barb Bowman wrote:
>> >> that would be a bug -- did they acknowledge it as such?
>> >>
>> >> On Tue, 14 Aug 2007 06:19:31 -0600, bjr <bj-(E-Mail Removed)>
>> >> wrote:
>> >>
>>> >>> D-Link responded to my tech email I sent them on this issue.
>>> >>> They suggested I try mixed mode 802.11 b and g.
>>> >>> This mode allowed the 3420 to work (but NOT at the 802.11 n and
g mode).
>>> >>> Note that the Belkin USB F5D7050 and the DWA-652 (not
surprising since
>>> >>> it pairs with the 655) worked at the mixed 802.11 g and n setting.
>>> >>>
>>> >>>
>>> >>> Barb Bowman wrote:
>>>> >>>> what firmware is in the 655?
>>>> >>>>
>>>> >>>> can you set the security to WPA-PSK TKIP only?
>>>> >>>>
>>>> >>>> On Mon, 13 Aug 2007 18:04:24 -0600, bjr <bj-(E-Mail Removed)>
>>>> >>>> wrote:
>>>> >>>>
>>>>> >>>>> Yes to all 3 questions.
>>>>> >>>>>
>>>>> >>>>>
>>>>> >>>>> Barb Bowman wrote:
>>>>>> >>>>>> 1. do you have the latest firmware for the DGL-3420
>>>>>> >>>>>>
http://support.dlink.com/products/vi...tid=DGL%2D3420
>>>>>> >>>>>>
>>>>>> >>>>>> 2. is the 655 configured for mixed WPA2/WPA?
>>>>>> >>>>>>
>>>>>> >>>>>> 3. is the 3420 configured for 802.11g (not turbo) and is
the 655 set
>>>>>> >>>>>> for 802.11n/g mixed?
>>>>>> >>>>>>
>>>>>> >>>>>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr
<bj-(E-Mail Removed)>
>>>>>> >>>>>> wrote:
>>>>>> >>>>>>
>>>>>>> >>>>>>> I have a DGL-3420 (purchased on 06/28/05) that worked
with a Belkin
>>>>>>> >>>>>>> Wireless router (F5D7231-4)using WPA security using
802.11G connected to
>>>>>>> >>>>>>> a Dell Inspiron 5100 laptop using XP Home.
>>>>>>> >>>>>>>
>>>>>>> >>>>>>> I decided to go to 802.11N last month and purchased a
DLINK DIR 655. The
>>>>>>> >>>>>>> wired PCs work fine. Not all my wireless gear works,
however.
>>>>>>> >>>>>>>
>>>>>>> >>>>>>> I cannot get the DGL-3420 to work with this new router
at WPA. I get the
>>>>>>> >>>>>>> error -encryption is incorrect. I believe the wireless
part of the 655
>>>>>>> >>>>>>> is set up and working ok since I can get a Belkin USB
F5-7050 wireless
>>>>>>> >>>>>>> adapter and a DWA-652 PCMC1A card to work at WPA in the
laptop with the 655.
>>>>>>> >>>>>>>
>>>>>>> >>>>>>> I have checked the security settings several times, but
when I do a
>>>>>>> >>>>>>> DGL-3420 site survey, the 3420 sees the SSID as only at
WEP and not WPA.
>>>>>>> >>>>>>>
>>>>>>> >>>>>>> Is the DGL-3420 compatible with the 655? Do I have to
set up the 655 in
>>>>>>> >>>>>>> a certain way to get the 3420 to work with it?
>>>>>> >>>>>> --
>>>>>> >>>>>>
>>>>>> >>>>>> Barb Bowman
>>>>>> >>>>>> MS Windows-MVP
>>>>>> >>>>>>
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>>>>> >>>>>> http://blogs.digitalmediaphile.com/barb/
>>>> >>>> --
>>>> >>>>
>>>> >>>> Barb Bowman
>>>> >>>> MS Windows-MVP
>>>> >>>>
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>>> >>>> http://blogs.digitalmediaphile.com/barb/
>> >> --
>> >>
>> >> Barb Bowman
>> >> MS Windows-MVP
>> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> >> http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

I passed it along, have not yet heard back.

On Wed, 22 Aug 2007 09:07:07 -0600, bjr <bj-(E-Mail Removed)>
wrote:

>Barb Bowman:
>Any response from D-link on this DGL-3420 DIR-655 interface problem
>
>
>i'll talk to them :-)
>
>On Tue, 14 Aug 2007 07:26:37 -0600, bjr <bj-(E-Mail Removed)>
>wrote:
>
> > >No acknowledgment as a bug.
> > >
> > >Here is the message they sent to me-
> > >
> > >BJ,
> > >Try the following steps to resolve your issue.
> > >
> > >Access the web configuration of the DIR-655.
> > >
> > >-Go to Wireless> Manual Wireless Network Setup Wizard
> > >*Select 802.11 mode as Mixed 802.11b and 802.11g mode
> > >
> > >-Save Settings.
> > >
> > >Do revert back to us if the issue still persist.
> > >
> > >Should you require further assistance with your D-Link products, please
> > >reply to this message, or call toll free at 877-453-5465.
> > >
> > >Barb Bowman wrote:
> >> >> that would be a bug -- did they acknowledge it as such?
> >> >>
> >> >> On Tue, 14 Aug 2007 06:19:31 -0600, bjr <bj-(E-Mail Removed)>
> >> >> wrote:
> >> >>
> >>> >>> D-Link responded to my tech email I sent them on this issue.
> >>> >>> They suggested I try mixed mode 802.11 b and g.
> >>> >>> This mode allowed the 3420 to work (but NOT at the 802.11 n and
>g mode).
> >>> >>> Note that the Belkin USB F5D7050 and the DWA-652 (not
>surprising since
> >>> >>> it pairs with the 655) worked at the mixed 802.11 g and n setting.
> >>> >>>
> >>> >>>
> >>> >>> Barb Bowman wrote:
> >>>> >>>> what firmware is in the 655?
> >>>> >>>>
> >>>> >>>> can you set the security to WPA-PSK TKIP only?
> >>>> >>>>
> >>>> >>>> On Mon, 13 Aug 2007 18:04:24 -0600, bjr <bj-(E-Mail Removed)>
> >>>> >>>> wrote:
> >>>> >>>>
> >>>>> >>>>> Yes to all 3 questions.
> >>>>> >>>>>
> >>>>> >>>>>
> >>>>> >>>>> Barb Bowman wrote:
> >>>>>> >>>>>> 1. do you have the latest firmware for the DGL-3420
> >>>>>> >>>>>>
>http://support.dlink.com/products/vi...tid=DGL%2D3420
> >>>>>> >>>>>>
> >>>>>> >>>>>> 2. is the 655 configured for mixed WPA2/WPA?
> >>>>>> >>>>>>
> >>>>>> >>>>>> 3. is the 3420 configured for 802.11g (not turbo) and is
>the 655 set
> >>>>>> >>>>>> for 802.11n/g mixed?
> >>>>>> >>>>>>
> >>>>>> >>>>>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr
><bj-(E-Mail Removed)>
> >>>>>> >>>>>> wrote:
> >>>>>> >>>>>>
> >>>>>>> >>>>>>> I have a DGL-3420 (purchased on 06/28/05) that worked
>with a Belkin
> >>>>>>> >>>>>>> Wireless router (F5D7231-4)using WPA security using
>802.11G connected to
> >>>>>>> >>>>>>> a Dell Inspiron 5100 laptop using XP Home.
> >>>>>>> >>>>>>>
> >>>>>>> >>>>>>> I decided to go to 802.11N last month and purchased a
>DLINK DIR 655. The
> >>>>>>> >>>>>>> wired PCs work fine. Not all my wireless gear works,
>however.
> >>>>>>> >>>>>>>
> >>>>>>> >>>>>>> I cannot get the DGL-3420 to work with this new router
>at WPA. I get the
> >>>>>>> >>>>>>> error -encryption is incorrect. I believe the wireless
>part of the 655
> >>>>>>> >>>>>>> is set up and working ok since I can get a Belkin USB
>F5-7050 wireless
> >>>>>>> >>>>>>> adapter and a DWA-652 PCMC1A card to work at WPA in the
>laptop with the 655.
> >>>>>>> >>>>>>>
> >>>>>>> >>>>>>> I have checked the security settings several times, but
>when I do a
> >>>>>>> >>>>>>> DGL-3420 site survey, the 3420 sees the SSID as only at
>WEP and not WPA.
> >>>>>>> >>>>>>>
> >>>>>>> >>>>>>> Is the DGL-3420 compatible with the 655? Do I have to
>set up the 655 in
> >>>>>>> >>>>>>> a certain way to get the 3420 to work with it?
> >>>>>> >>>>>> --
> >>>>>> >>>>>>
> >>>>>> >>>>>> Barb Bowman
> >>>>>> >>>>>> MS Windows-MVP
> >>>>>> >>>>>>
>http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >>>>>> >>>>>> http://blogs.digitalmediaphile.com/barb/
> >>>> >>>> --
> >>>> >>>>
> >>>> >>>> Barb Bowman
> >>>> >>>> MS Windows-MVP
> >>>> >>>>
>http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >>>> >>>> http://blogs.digitalmediaphile.com/barb/
> >> >> --
> >> >>
> >> >> Barb Bowman
> >> >> MS Windows-MVP
> >> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >> >> http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/