Custom Installation Wizard - can't overwrite Outlook profile

I'm trying to migrate our organization from our 3rd party POP mail server to
Exchange 2003. Here's some background:

- We'll upgrade to Office 2003 next year, but for now we need to continue
using Office 2000.
- Our workstations are currently running unmanaged installations of Office
2000.
- Outlook is configured on each workstation to use our POP mail server.

I want to bring Office into a managed state by deploying a customized
software installation package via GPO. I want this package, when deployed,
to replace or modify a user's current Outlook profile so that the resulting
profile is configured for exchange instead POP email.

Using the CIW, I've created a package for this and have been testing it.
It's working correctly for new users, but I'm hitting a snag with existing
users. If a new user logs into Windows (i.e., a user who has never logged
into that workstation before) and launches Outlook, Outlook has been
correctly configured to use exchange for that user. If a user with an
existing profile logs in and launches Outlook, their existing profile has
not been altered; it's still congifured to use POP email. I chose the
option to "Overwrite existing profile" in the CIW, but it seems to have no
effect.

I've researched newprof.exe and modifyprof.exe, but it's not clear if or how
these tools integrate with the Custom Installation Wizard, or how exactly
they can be used to solve my problem.

Any help appreciated; thanks in advance.

If you're sticking with Outlook 2000 for now, the CIW is useful just for
creating .prf files. Your only choice is to use newprof and modprof with a
..prf file. Once you migrate to Office 2003, you'll have other options.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Bryan Linton" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I'm trying to migrate our organization from our 3rd party POP mail server
> to
> Exchange 2003. Here's some background:
>
> - We'll upgrade to Office 2003 next year, but for now we need to continue
> using Office 2000.
> - Our workstations are currently running unmanaged installations of Office
> 2000.
> - Outlook is configured on each workstation to use our POP mail server.
>
> I want to bring Office into a managed state by deploying a customized
> software installation package via GPO. I want this package, when
> deployed,
> to replace or modify a user's current Outlook profile so that the
> resulting
> profile is configured for exchange instead POP email.
>
> Using the CIW, I've created a package for this and have been testing it.
> It's working correctly for new users, but I'm hitting a snag with existing
> users. If a new user logs into Windows (i.e., a user who has never logged
> into that workstation before) and launches Outlook, Outlook has been
> correctly configured to use exchange for that user. If a user with an
> existing profile logs in and launches Outlook, their existing profile has
> not been altered; it's still congifured to use POP email. I chose the
> option to "Overwrite existing profile" in the CIW, but it seems to have no
> effect.
>
> I've researched newprof.exe and modifyprof.exe, but it's not clear if or
> how
> these tools integrate with the Custom Installation Wizard, or how exactly
> they can be used to solve my problem.
>
> Any help appreciated; thanks in advance.
>
>