CSCCMD 1.1 Tool desperately needed

Hi All,

MS, in their wisdom, have made this only available via contact (who
knows why?). I've managed to get through to two different people
(supposedly) in Australia & neither have understood what I need. I've
also tried to lodge an email request, but that ends in "An unknown
application error occurred. Please try again in a few minutes."

As per http://support.microsoft.com/Default.aspx?kbid=884739 I need the
CSCCMD 1.1 tool to extract some files from a corrupt offline files cache.

Can somebody please email it to me if you have it?

(E-Mail Removed)

Many thanks,

Justin Turner

Why not download it?

http://www.microsoft.com/downloads/d...displaylang=en

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Justin Turner" wrote:
| Hi All,
|
| MS, in their wisdom, have made this only available via contact (who
| knows why?). I've managed to get through to two different people
| (supposedly) in Australia & neither have understood what I need. I've
| also tried to lodge an email request, but that ends in "An unknown
| application error occurred. Please try again in a few minutes."
|
| As per http://support.microsoft.com/Default.aspx?kbid=884739 I need the
| CSCCMD 1.1 tool to extract some files from a corrupt offline files cache.
|
| Can somebody please email it to me if you have it?
|
| (E-Mail Removed)
|
| Many thanks,
|
| Justin Turner

Dave Patrick wrote:
> Why not download it?
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
Hi Dave,

The resource kit contains version 1.0, not 1.1 - there's actually a
massive difference in functionality.

Justin

Seems you'll need to contact Microsoft Product Support Services.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Justin Turner" wrote:
| Hi Dave,
|
| The resource kit contains version 1.0, not 1.1 - there's actually a
| massive difference in functionality.
|
| Justin

Dave Patrick wrote:
> Seems you'll need to contact Microsoft Product Support Services.
>
Oh, I've been trying.

You can't just call?

Justin Turner wrote:
> Dave Patrick wrote:
>> Seems you'll need to contact Microsoft Product Support Services.
>>
> Oh, I've been trying.

Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] wrote:
> You can't just call?

I had a go on that merry-go-round on Friday. Ended up where I started -
no CSCCMD 1.1 tool, but not A$297 lighter in the pocket either.

I've now found it & will be using it this afternoon.

Justin