Crazy business sense.

After reading numerous posts regarding BT and Broadband, I can't understand
their business sense.

One poster has stated he had supplied ADSL to customers 7-9km from the
exchange because the checker was fooled due to the customers having DACS,
yet it worked.

Another post had ADSL, something happened and it got removed then BT refused
to supply it again as they claimed they couldn't get it. So point blankly
refused.

Other customers only live a couple of km away yet are at the limits
regarding db so BT refuse to supply.

Now BT say you can order a new line and specify you want ADSL and if it is
unsuccessful you don't get charged.

So why can't BT just enable all those folk that reckon they can get it.
After all they are willing to take a chance and pay a set up fee so BT can't
lose. Or why don't BT say yes we will enable you but our checker says you
are out with the limits so we can't offer any technical assistance if your
connection continually drops.

It must be so frustrating for folk who's neighbours have it yet BT say they
can't get it.

Or am I missing something obvious?

cheers

Steven.

"Steven Campbell" <(E-Mail Removed)> wrote in message
news:c18qb5$pkq$(E-Mail Removed)...
>
> So why can't BT just enable all those folk that reckon they can get it.
> After all they are willing to take a chance and pay a set up fee so BT
can't
> lose. Or why don't BT say yes we will enable you but our checker says you
> are out with the limits so we can't offer any technical assistance if your
> connection continually drops.
>
> It must be so frustrating for folk who's neighbours have it yet BT say
they
> can't get it.
>
> Or am I missing something obvious?

While I am sure that BT's limits could be relaxed a bit.. (including
enabling RADSL on their 1 and 2MB products)

However, the reason for this policy is that enabling "poor" lines doesn't
just mean that they may suffer connection problems drops if enabled but that
other existing users may also start to have problems as they can suffer from
interference from "poorer" lines

Telco's in the US used to do what you suggest when they first launched ADSL
and had all kinds of problems - BT has obiously studied that and decided
they don't want to go there..

Regards
Sunil

How do you go about ordering a new line specifically for ADSL as this is
likely to be my last resort and how much does it cost

Cheers

Scott
"Steven Campbell" <(E-Mail Removed)> wrote in message
news:c18qb5$pkq$(E-Mail Removed)...
> After reading numerous posts regarding BT and Broadband, I can't
understand
> their business sense.
>
> One poster has stated he had supplied ADSL to customers 7-9km from the
> exchange because the checker was fooled due to the customers having DACS,
> yet it worked.
>
> Another post had ADSL, something happened and it got removed then BT
refused
> to supply it again as they claimed they couldn't get it. So point blankly
> refused.
>
> Other customers only live a couple of km away yet are at the limits
> regarding db so BT refuse to supply.
>
> Now BT say you can order a new line and specify you want ADSL and if it is
> unsuccessful you don't get charged.
>
> So why can't BT just enable all those folk that reckon they can get it.
> After all they are willing to take a chance and pay a set up fee so BT
can't
> lose. Or why don't BT say yes we will enable you but our checker says you
> are out with the limits so we can't offer any technical assistance if your
> connection continually drops.
>
> It must be so frustrating for folk who's neighbours have it yet BT say
they
> can't get it.
>
> Or am I missing something obvious?
>
> cheers
>
> Steven.
>
>
>

On Sun, 22 Feb 2004 08:52:35 -0000, "Scott"
<(E-Mail Removed)> wrote:

>How do you go about ordering a new line specifically for ADSL as this is
>likely to be my last resort and how much does it cost
>
>Cheers
>
>
www.bt.com

not 'the checker'!

OH NO!

see my postings on daniel 'checker' huyton aka hans kolv-(E-Mail Removed)

ikg


"Steven Campbell" <(E-Mail Removed)> wrote in message
news:c18qb5$pkq$(E-Mail Removed)...
After reading numerous posts regarding BT and Broadband, I can't understand
their business sense.

One poster has stated he had supplied ADSL to customers 7-9km from the
exchange because the checker was fooled due to the customers having DACS,
yet it worked.

Another post had ADSL, something happened and it got removed then BT refused
to supply it again as they claimed they couldn't get it. So point blankly
refused.

Other customers only live a couple of km away yet are at the limits
regarding db so BT refuse to supply.

Now BT say you can order a new line and specify you want ADSL and if it is
unsuccessful you don't get charged.

So why can't BT just enable all those folk that reckon they can get it.
After all they are willing to take a chance and pay a set up fee so BT can't
lose. Or why don't BT say yes we will enable you but our checker says you
are out with the limits so we can't offer any technical assistance if your
connection continually drops.

It must be so frustrating for folk who's neighbours have it yet BT say they
can't get it.

Or am I missing something obvious?

cheers

Steven.