cost of BT broadband

I am just coming to the end of the bt contract and it seems that other
suppliers provide a much better deal eg tiscali and sky. We are
talking about £30 per month when taking account of calls as well. Am I
missing something fundamental?

regards
rob

washbison wrote:
> I am just coming to the end of the bt contract and it seems that other
> suppliers provide a much better deal eg tiscali and sky. We are
> talking about £30 per month when taking account of calls as well. Am I
> missing something fundamental?

Please don't go anywhere near Tiscali. Terrible company.

Read here for advice from a saving money perspective.
<http://www.moneysavingexpert.com/phones/cheap-broadband>

And here to find out who provides service in your exchange.
<http://www.samknows.com/broadband/checker2.php>

--
Adrian C

On Sat, 24 Jan 2009 15:01:28 UTC, washbison
<(E-Mail Removed)> wrote:

> I am just coming to the end of the bt contract and it seems that other
> suppliers provide a much better deal eg tiscali and sky. We are
> talking about £30 per month when taking account of calls as well. Am I
> missing something fundamental?

Customer service. Speed. Ability to fix problems.

--
Bob Eager
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

"Bob Eager" <(E-Mail Removed)> wrote in message
news:176uZD2KcidF-pn2-(E-Mail Removed)...
> On Sat, 24 Jan 2009 15:01:28 UTC, washbison
> <(E-Mail Removed)> wrote:
>
>> I am just coming to the end of the bt contract and it seems that other
>> suppliers provide a much better deal eg tiscali and sky. We are
>> talking about £30 per month when taking account of calls as well. Am I
>> missing something fundamental?
>
> Customer service. Speed. Ability to fix problems.
>
> --
BT Customer Service?
I can' tell what they say!

--
Regards,
David

Please reply to News Group

"washbison" <(E-Mail Removed)> wrote in message
news:9e8b76c7-8e63-45eb-a72c-(E-Mail Removed)...
I am just coming to the end of the bt contract and it seems that other
suppliers provide a much better deal eg tiscali and sky. We are
talking about £30 per month when taking account of calls as well. Am I
missing something fundamental?

Agreed that BT broadband is relatively expensive and then there's their
abysmal call-centre in India! I used to be with them and moved away as soon
as I could.

As others have said/will say - don't go anywhere near Tiscali. They're
cheaper but their service is terrible.
Other ISPs to avoid like the plague (based on reports here): AOL, Pipex,
Orange, TalkTalk.

Sky has reasonably good reports but you need to check if their service is
available in your local exchange.
Personally, I would avoid tying yourself into a broadband+phone package from
a service provider, as putting all your eggs in one basket is not a good
thing if/when you get problems. I would advise staying with BT for telephone
service and getting your broadband from a good (not heavily advertised) ISP
with a call-centre in the UK, and - most importantly perhaps - who don't tie
you in to a 12 or 18 month contract. Most good ISPs will offer a monthly
contract and some even offer an early get-out if you don't like what you've
been provided with.

Some names that come to mind that fit those requirements:
IDNet
Plusnet
Zen
(there are others).

Suggest you check out the excellent comparison site
http://www.thinkbroadband.com/ before making any decisions and then check
out the websites of the ISPs that appeal to you.
All of them have various tariffs based on your estimated usage.

If you go for cheap and cheerful you'll get cheap and nasty!

Hope that helps

George

washbison wrote:

> I am just coming to the end of the bt contract and it seems that other
> suppliers provide a much better deal eg tiscali and sky.

Don't touch Tiscali with a 10 mile bargepole.

Graham

washbison wrote:

> I am just coming to the end of the bt contract and it seems that other
> suppliers provide a much better deal eg tiscali and sky. We are
> talking about £30 per month when taking account of calls as well. Am I
> missing something fundamental?

Get a new 18 month BT contract for phone calls and get Option 1 and 2 free
(free evening and weekend calls). Use 1899.com for daytime calls. For the
UK a connection fee of only 5p applies per call, the length of call is
irrelevant.
http://1899.com/

Then select a decent ISP. BIG HINT. Cheap = crap. BIG ISP = usually crap
too. And remember those flashy TV adverts cost a lot of money YOU are
paying for instead of service.
http://www.dslzoneuk.net/isp_ratings.php

Graham

"Eeyore" <(E-Mail Removed)> wrote in message
>
> Then select a decent ISP. BIG HINT. Cheap = crap. BIG ISP = usually crap
> too. And remember those flashy TV adverts cost a lot of money YOU are
> paying for instead of service.
> http://www.dslzoneuk.net/isp_ratings.php
>

Use with care asdl24 are entanet which I left to go to Be unlimited do not
understand an entanet(adsl24) supplier being number 3.
I was in hell now in heaven.

--
Regards,
David

Please reply to News Group

On Sat, 24 Jan 2009 15:50:11 UTC, "David" <(E-Mail Removed)> wrote:

> "Bob Eager" <(E-Mail Removed)> wrote in message
> news:176uZD2KcidF-pn2-(E-Mail Removed)...
> > On Sat, 24 Jan 2009 15:01:28 UTC, washbison
> > <(E-Mail Removed)> wrote:
> >
> >> I am just coming to the end of the bt contract and it seems that other
> >> suppliers provide a much better deal eg tiscali and sky. We are
> >> talking about £30 per month when taking account of calls as well. Am I
> >> missing something fundamental?
> >
> > Customer service. Speed. Ability to fix problems.
> >
> > --
> BT Customer Service?
> I can' tell what they say!

Perhaps not. But brilliant compared to Tiscali...!

Not that I use them...
--
Bob Eager
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

"washbison" <(E-Mail Removed)> wrote in message
news:9e8b76c7-8e63-45eb-a72c-(E-Mail Removed)...
I am just coming to the end of the bt contract and it seems that other
suppliers provide a much better deal eg tiscali and sky. We are
talking about £30 per month when taking account of calls as well. Am I
missing something fundamental?

regards
rob

OMFG - *AVOID* Tiscali - absolutely terrible company with a terrible
reputation.
They have been reported so many times by angry customers to www.ispa.org.uk
They have billing problems - they take extra money for a free loan then
refuse to give
it back until the following month. They use traffic shaping so YouTube and
other
sites are useless in the afternoon and evening. Engineering staff show
themselves
unable to keep a network running and solve problems time and time again.
If you want a low quality service, poor billing, unusable internet, rude
staff and also
rising prices - go for it.
I have experienced Tiscali. They banned people from using their own news
server
when engineers blocked Port 119. They stopped people using third party
servers.
They used traffic shaping that was incorrectly configured so it shut down
their own
network and even had to route traffic through Italy one or two weekends when
they
asked the manufacturers of equipment for help. Not only that, but you are
left
with a call centre in India. I refuse to speak to anyone who can not
communicate
clearly in any language I speak.