Good day all,
I have a problem with my desktop computer, which started after the
local ISP installed a DSL modem in a free trial promotion. The tech
came here, set the thing up, said it was working ok, then left. But,
my speed is way to slow, should be 600+ KBPS, instead it is 40 KBPS.
40 KBPS is the same speed as my dial up connection ran at, so it's way
too slow.
My other computer is a DELL laptop, it runs fine with the same setup.
After many calls to 'tech support', they determined I had a bad NIC. I
bought a new NIC (D-Link DFE-530TX 10/100 PCI) and installed it
without incident. Everything checked out in the control panel, so the
new hardware's driver was properly installed.
My computer is a 1 Ghz P4 processor running win 98 with 10 and 30 GB
hard drives and 488 Meg of ram.
After the new NIC was installed, I could not connect to the internet
at all, even though the Sync, LAN and PPP lights indicated a properly.
I confirmed that my laptop could still use the internet just fine. I
called tech support for D-Link. After alot of checking to make sure
the computer was set up properly and that the TCP/IP was properly
bound, they had me run winipcfg from the run box. I got an immediate
error, which said "fatal error" with no other info given. They
determined my new NIC did not have a properly assigned IP address and
said that I had a corrupted TCP/IP stack and I needed to delete the
old stack and to reinstall it.
I found the procedure at the microsoft web site. According to
Microsoft Knowledge Base Article - 286748, I need to remove and
reinstall the TCP/IP stack.
I have a question about the 2nd step of the procedure though. They
direct me to remove all tcpip related components from network
properties (for each installed instance of tcpip). When they say
'installed instance of TCP/IP', do they mean to delete the drivers, or
do they mean to remove the plain text lines starting with
'TCP/IP ->' or should I remove all the items in the network
window????
I can't do email right now because the laptop is not set up for email,
please reply here.
Thanks,
Art
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