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Consultation on advertising practises for broadband

 
 
alexd
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      01-29-2011, 01:32 PM
To anyone who's ever whinged about misleading adverts for broadband, here's
your chance to let your feelings known to an organisation who might just be
able to do something about it:

<http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
BCAP-Unlimited-claims-in-telecoms.aspx>

The only sensible option is D: "The exclusion of services that include an
FUP that restricts usage in any way". I don't think advertisers should be
allowed use the term 'unlimited' to describe something that is limited.

<http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
BCAP-Up-to-speed-claims-in-broadband.aspx>

C1 is my choice: "Speed claims based on a theoretical maximum speed are
likely to be acceptable provided that they are qualified prominently with a
statement of typical performance.

The “typical” performance claim must be based on the inter-quartile range of
actual speeds received by all subscribers to a service. For example, an
advertisement for a service described as ‘Up to 20 Meg’ might state “Typical
Performance: 8-12 Meg”."

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<http://ale.cx/> (AIM:troffasky) ((E-Mail Removed))
12:29:48 up 1 day, 16:06, 6 users, load average: 0.23, 0.06, 0.02
"I am utterly appalled at how I have been treated like a criminal"
-- Andrew Crossley, ACS:Law, 13 August 2010

 
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Graham.
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      01-29-2011, 07:20 PM

"alexd" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> To anyone who's ever whinged about misleading adverts for broadband, here's
> your chance to let your feelings known to an organisation who might just be
> able to do something about it:
>
> <http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
> BCAP-Unlimited-claims-in-telecoms.aspx>
>
> The only sensible option is D: "The exclusion of services that include an
> FUP that restricts usage in any way". I don't think advertisers should be
> allowed use the term 'unlimited' to describe something that is limited.
>
> <http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
> BCAP-Up-to-speed-claims-in-broadband.aspx>
>
> C1 is my choice: "Speed claims based on a theoretical maximum speed are
> likely to be acceptable provided that they are qualified prominently with a
> statement of typical performance.
>
> The "typical" performance claim must be based on the inter-quartile range of
> actual speeds received by all subscribers to a service. For example, an
> advertisement for a service described as 'Up to 20 Meg' might state "Typical
> Performance: 8-12 Meg"."


just as an aside re that PDF, section 2.1

I wasn't aware that Virgin Media used "local telephone exchanges" to house
any part of its infrastructure.

--
Graham.

%Profound_observation%


 
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Woody
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      01-30-2011, 07:59 AM
"Graham." <(E-Mail Removed)> wrote in message
news:ii1sqk$tcj$(E-Mail Removed)...
>
> "alexd" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> To anyone who's ever whinged about misleading adverts for
>> broadband, here's
>> your chance to let your feelings known to an organisation who
>> might just be
>> able to do something about it:
>>
>> <http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
>> BCAP-Unlimited-claims-in-telecoms.aspx>
>>
>> The only sensible option is D: "The exclusion of services that
>> include an
>> FUP that restricts usage in any way". I don't think
>> advertisers should be
>> allowed use the term 'unlimited' to describe something that is
>> limited.
>>
>> <http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
>> BCAP-Up-to-speed-claims-in-broadband.aspx>
>>
>> C1 is my choice: "Speed claims based on a theoretical maximum
>> speed are
>> likely to be acceptable provided that they are qualified
>> prominently with a
>> statement of typical performance.
>>
>> The "typical" performance claim must be based on the
>> inter-quartile range of
>> actual speeds received by all subscribers to a service. For
>> example, an
>> advertisement for a service described as 'Up to 20 Meg' might
>> state "Typical
>> Performance: 8-12 Meg"."

>
> just as an aside re that PDF, section 2.1
>
> I wasn't aware that Virgin Media used "local telephone
> exchanges" to house
> any part of its infrastructure.
>
> --
> Graham.
>
> %Profound_observation%
>
>



That's so that the thickies will understand. The fact that all
calls route to a local concentrator, then whistle down fibre to a
switch somewhere else and back again is way above the IQ of many
'locals.' We might understand it but most won't.


--
Woody

harrogate three at ntlworld dot com


 
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Chris Davies
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      01-30-2011, 05:15 PM
alexd <(E-Mail Removed)> wrote:
> To anyone who's ever whinged about misleading adverts for broadband, here's
> your chance to let your feelings known to an organisation who might just be
> able to do something about it:


> <http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
> BCAP-Unlimited-claims-in-telecoms.aspx>


So where does one add one's opinions to this consultation?
Chris
 
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Mark
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      01-31-2011, 09:04 AM
On Sat, 29 Jan 2011 14:32:16 +0000, alexd <(E-Mail Removed)>
wrote:

>To anyone who's ever whinged about misleading adverts for broadband, here's
>your chance to let your feelings known to an organisation who might just be
>able to do something about it:
>
><http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
>BCAP-Unlimited-claims-in-telecoms.aspx>


I can't believe they need to have a consultation to decide on the
meaning of the word "unlimited". Why can't they consult a dictionary
?

>The only sensible option is D: "The exclusion of services that include an
>FUP that restricts usage in any way". I don't think advertisers should be
>allowed use the term 'unlimited' to describe something that is limited.
>
><http://www.cap.org.uk/CAP-and-BCAP-C...ultations/CAP-
>BCAP-Up-to-speed-claims-in-broadband.aspx>
>
>C1 is my choice: "Speed claims based on a theoretical maximum speed are
>likely to be acceptable provided that they are qualified prominently with a
>statement of typical performance.
>
>The typical performance claim must be based on the inter-quartile range of
>actual speeds received by all subscribers to a service. For example, an
>advertisement for a service described as Up to 20 Meg might state Typical
>Performance: 8-12 Meg."


I'd probably go for C2. However I still think this leaves scope for
misleading claims and I would like to avoid the situation that
encourages people to switch ISPs to get faster speeds when they have
no chance of any improvement.
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(")_(") their inaction to the problem. I am blocking some articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.

 
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