Considering moving from Plusnet to Sky

Wondering if I'm about to do the right thing?

All I really want is to save some money per month. I pay £14.99/month now
for Plusnet and that is with an 8Gb monthly download limit. I seem to
regularly go over that limit (not by much but enough to sometimes add a
fiver on to the end of that monthly fee)

I can get Sky Broadband for a tenner a month and that is unlimited (I know
they say unlimited but I'm sure they're not going to complain about me using
between 10-20Gb per month on that option - or are they?)

I don't really need the "extra" features I get as standard with plusnet -
web space for example. I do use usenet but I can get this elsewhere. One
thing I'll miss is a static ip as I do connect to my home PC from work but I
can work around this as well.

Nice to get a new Netgear router with the deal (I already have one but its
an older bulkier version 1 model DG834G) and who knows I might even get a
slight speed increase - not sure about that one though? I currently get
around 3.5mb and 448k upload - not sure if it'll be any better as Sky will
be using different equipment in the exchange (LLU) ?

Can anyone advise? I'm sure a few people here have gone through the same or
similar changes?

One final note, wow - Plusnet really do try hard to keep you - seemed to
take ages and a few phone calls and messages just to get my MAC key.

Thanks
Andy

> Wondering if I'm about to do the right thing?
>
> All I really want is to save some money per month. I pay £14.99/month now
> for Plusnet and that is with an 8Gb monthly download limit. I seem to
> regularly go over that limit (not by much but enough to sometimes add a
> fiver on to the end of that monthly fee)
>
> I can get Sky Broadband for a tenner a month and that is unlimited (I know
> they say unlimited but I'm sure they're not going to complain about me
> using between 10-20Gb per month on that option - or are they?)
>
> I don't really need the "extra" features I get as standard with plusnet -
> web space for example. I do use usenet but I can get this elsewhere. One
> thing I'll miss is a static ip as I do connect to my home PC from work but
> I can work around this as well.
>
> Nice to get a new Netgear router with the deal (I already have one but its
> an older bulkier version 1 model DG834G) and who knows I might even get a
> slight speed increase - not sure about that one though? I currently get
> around 3.5mb and 448k upload - not sure if it'll be any better as Sky will
> be using different equipment in the exchange (LLU) ?
>
> Can anyone advise? I'm sure a few people here have gone through the same
> or similar changes?
>
> One final note, wow - Plusnet really do try hard to keep you - seemed to
> take ages and a few phone calls and messages just to get my MAC key.

Have been on Sky for a month or so now, excellent service, streaming video
works far better than it ever did on my so called 10Mb service from Virgin
and now get 13Mb from sky. I did not need a MAC code obviously, but my
parents moved to Sky from Plusnet a few days before me and they have had no
problems, then again they never had a problem with Plusnet either they only
moved because the overall package price as so much cheaper.

On Sun, 12 Aug 2007 10:27:20 +0100, "Andy Pandy"
<(E-Mail Removed)> wrote:

>Wondering if I'm about to do the right thing?
>
>All I really want is to save some money per month. I pay £14.99/month now
>for Plusnet and that is with an 8Gb monthly download limit. I seem to
>regularly go over that limit (not by much but enough to sometimes add a
>fiver on to the end of that monthly fee)
>
>I can get Sky Broadband for a tenner a month and that is unlimited (I know
>they say unlimited but I'm sure they're not going to complain about me using
>between 10-20Gb per month on that option - or are they?)
>
>I don't really need the "extra" features I get as standard with plusnet -
>web space for example. I do use usenet but I can get this elsewhere. One
>thing I'll miss is a static ip as I do connect to my home PC from work but I
>can work around this as well.
>
>Nice to get a new Netgear router with the deal (I already have one but its
>an older bulkier version 1 model DG834G) and who knows I might even get a
>slight speed increase - not sure about that one though? I currently get
>around 3.5mb and 448k upload - not sure if it'll be any better as Sky will
>be using different equipment in the exchange (LLU) ?
>
>Can anyone advise? I'm sure a few people here have gone through the same or
>similar changes?
>
>One final note, wow - Plusnet really do try hard to keep you - seemed to
>take ages and a few phone calls and messages just to get my MAC key.
>
>Thanks
>Andy
>

I moved from Plusnet to Sky nearly a year ago - the quality of the
connection has been excellent - no problems there. However I would
caution you about their customer service - it is abysmal - I really
had a problem convincing them that the modem/router was faulty,
eventually got it sorted - in fact a plus point about their customer
service is that I now have two spare modem/routers !!

Overall I would suggest you go for the change - I cerainly have no
regrets.

--
Cheers

Peter

"Peter Thomas" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

<snip>
>However I would caution you about their customer service - it is abysmal -
I really
> had a problem convincing them that the modem/router was faulty,

The above information (plus other worrying things about Sky) has been
reported many times in the newsgroup.
The other main problem, apparently, is actually getting connected - this can
take weeks.
Just reporting what others have said. No axe to grind myself.
Suggest you have a good look through relevant posts on this newsgroup before
you make your mind up, and/or have a look at some ISP customer satisfaction
reviews on sites like www.thinkbroadband.com

George

In message <(E-Mail Removed)>
at 10:27:20 on Sun, 12 Aug 2007, Andy Pandy
<(E-Mail Removed)> wrote
>Nice to get a new Netgear router with the deal (I already have one but its
>an older bulkier version 1 model DG834G) and who knows I might even get a
>slight speed increase - not sure about that one though? I currently get
>around 3.5mb and 448k upload - not sure if it'll be any better as Sky will
>be using different equipment in the exchange (LLU) ?
>
Unless you know this already, the supplied router will be hard coded to
with Sky only, although there are hacks to unlock this. My
mother-in-law is considering this add on to her Sky after Orange
wouldn't honour an activation code I have for a year's broadband
--
Mike News

In message <(E-Mail Removed)>, George Weston
<(E-Mail Removed)> writes
>
>"Peter Thomas" <(E-Mail Removed)> wrote in
>message news:(E-Mail Removed)...
>
><snip>
> >However I would caution you about their customer service - it is abysmal -

agreed - brain-dead script-following nomarks!

>I really
>> had a problem convincing them that the modem/router was faulty,
>
>The above information (plus other worrying things about Sky) has been
>reported many times in the newsgroup. The other main problem,
>apparently, is actually getting connected - this can take weeks.

in my case 3 months 3 weeks so far and no end in sight

--
dave @ stejonda

Andy Pandy wrote:

> I can get Sky Broadband for a tenner a month and that is unlimited (I know
> they say unlimited but I'm sure they're not going to complain about me using
> between 10-20Gb per month on that option - or are they?)

I can easily to 20Gb a month and they've never complained...

> I don't really need the "extra" features I get as standard with plusnet -
> web space for example. I do use usenet but I can get this elsewhere. One
> thing I'll miss is a static ip as I do connect to my home PC from work but I
> can work around this as well.

Yeah, do some work instead


--
Abo