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Connectivity Problems with ne HP Laptop

 
 
Arirang
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      12-23-2007, 10:00 PM

I have set up probably 100 computers for residents of the resort where I
live and where the wireless broadband is provided by the park management
via several access points around the park. But today I am stmped because
a resident has a new HP Pavillion dv9623cl laptop with Vista that has
100% connectivity to the access point but not a single byte of
information from the main router that is connected to a T1 line up at
the clubhouse. My XP computers both connect flawlessly as do others in
the area with Windows 98, XP and Vista equipped computers. I've tried
all the usual tricks like resetting the wifi adapter in the computer,
rebooting, running the various troubleshooters and moving the computer
right under the hotspot. We have an IP address, subnet mask and all
except a gateway and, of course, access to the Internet. I do this every
day for somebody, so I feel awfully foolish that I've been unsuccessful
with this particular setup. Any suggestions will be greatly appreciated.


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Jeff Liebermann
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      12-24-2007, 02:03 AM
Arirang <(E-Mail Removed)> hath wroth:

>I have set up probably 100 computers for residents of the resort where I
>live and where the wireless broadband is provided by the park management
>via several access points around the park. But today I am stmped because
>a resident has a new HP Pavillion dv9623cl laptop with Vista that has
>100% connectivity to the access point but not a single byte of
>information from the main router that is connected to a T1 line up at
>the clubhouse. My XP computers both connect flawlessly as do others in
>the area with Windows 98, XP and Vista equipped computers. I've tried
>all the usual tricks like resetting the wifi adapter in the computer,
>rebooting, running the various troubleshooters and moving the computer
>right under the hotspot. We have an IP address, subnet mask and all
>except a gateway and, of course, access to the Internet. I do this every
>day for somebody, so I feel awfully foolish that I've been unsuccessful
>with this particular setup. Any suggestions will be greatly appreciated.


Welcome to the joy of Vista. My guess(tm) is that this laptop has a
proper wireless connection (err... association) but no DHCP delivered
IP address. Run:
Start -> Run -> cmd
ipconfig
to see what you've got. Probably 169.254.xxx.xxx which is what
Windoze reverts to when it can't find a DHCP server.

The most likely cause is a DHCP bug in Vista. See:
<http://groups.google.com/group/alt.internet.wireless/msg/cd8d480583867ee3>
for multiple DHCP fixes and work arounds. Yeah, there's more than
one.

--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
 
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BigJim
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      12-24-2007, 04:19 PM
don't rule out that the wifi card is bad in the machine, I would try a USB
card and disable the onboard card.
If it works with the USB adapter then the onboard card is bad.
"Arirang" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have set up probably 100 computers for residents of the resort where I
> live and where the wireless broadband is provided by the park management
> via several access points around the park. But today I am stmped because
> a resident has a new HP Pavillion dv9623cl laptop with Vista that has
> 100% connectivity to the access point but not a single byte of
> information from the main router that is connected to a T1 line up at
> the clubhouse. My XP computers both connect flawlessly as do others in
> the area with Windows 98, XP and Vista equipped computers. I've tried
> all the usual tricks like resetting the wifi adapter in the computer,
> rebooting, running the various troubleshooters and moving the computer
> right under the hotspot. We have an IP address, subnet mask and all
> except a gateway and, of course, access to the Internet. I do this every
> day for somebody, so I feel awfully foolish that I've been unsuccessful
> with this particular setup. Any suggestions will be greatly appreciated.
>
>
> ------------------------------------------------------------------------
> View this thread: http://www.wirelessforums.org/showthread.php?t=35098
> http://www.wirelessforums.org
>



 
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