connecting fine but........

I have connected my cable modem to cnet wireless router, wan lights are on
and seems to be working. (Not connected to my desktop yet.)
My laptop is telling me that I am connected and I have a strong signal. When
opening my browser, nothing!
My cable company has told me that I do not need their software installed on
my laptop to access the internet, is this true?
What should I do next.........
I am struggling to comprehend my new toy
S

"sadsy" wrote:
> I have connected my cable modem to cnet wireless router, wan lights are on
> and seems to be working. (Not connected to my desktop yet.)
> My laptop is telling me that I am connected and I have a strong signal. When
> opening my browser, nothing!
> My cable company has told me that I do not need their software installed on
> my laptop to access the internet, is this true?

Yes this can be true. For example, your cable modem can be configured
so that just the standard Windows PPPoE connection will work.
That would popup a logon dialog, then type your username and password to
proceed.

> What should I do next.........

a. Ask your cable company for exact, step by step instructions
(and be ready to follow them...)

b. Try to start without the wireless part.
Remove the wireless router and connect your PC with cable modem with an
ethernet cable. Get it working perfectly.
Then replace ethernet with wireless.

Regards,
--PA

Thanks guys and sorry but everything is on hold at the moment, to much to
do. I will try to get back to you soon.
S
"Pavel A." <(E-Mail Removed)> wrote in message
news:AED3B728-A6FD-4FA7-8998-(E-Mail Removed)...
> "sadsy" wrote:
>> I have connected my cable modem to cnet wireless router, wan lights are
>> on
>> and seems to be working. (Not connected to my desktop yet.)
>> My laptop is telling me that I am connected and I have a strong signal.
>> When
>> opening my browser, nothing!
>> My cable company has told me that I do not need their software installed
>> on
>> my laptop to access the internet, is this true?
>
> Yes this can be true. For example, your cable modem can be configured
> so that just the standard Windows PPPoE connection will work.
> That would popup a logon dialog, then type your username and password to
> proceed.
>
>> What should I do next.........
>
> a. Ask your cable company for exact, step by step instructions
> (and be ready to follow them...)
>
> b. Try to start without the wireless part.
> Remove the wireless router and connect your PC with cable modem with an
> ethernet cable. Get it working perfectly.
> Then replace ethernet with wireless.
>
> Regards,
> --PA
>