Computer doesn't recognize dsl modem

I am trying to connect to a dsl modem and my computer does not recognize the
modem. I did a diagnostics on my computer and I have FAIL next to
Network Adapters - (00720899) WAN Miniport (IP)
DefaultIPGateway = 64.209.145.234(Same Subnet)
IPAddress = 64.209.125.234
Pinging 64.209.145.234 with 32 bytes
of data:
Request timed out
Ping statistics for 64.209.145.234:
Packets: Sent = 4, Received = 0, Lost = 4
(100% loss
(00000013) Microsoft TV/Video Connection
IP Address = 64.209.125.234
IP Address
WAN Miniport (IP)
What can I do to fix this?

In news:1574BB92-544A-4CBB-9595-(E-Mail Removed),
Rhiannon <(E-Mail Removed)> typed:
> I am trying to connect to a dsl modem and my computer does not
> recognize the modem. I did a diagnostics on my computer and I have
> FAIL next to
> Network Adapters - (00720899) WAN Miniport (IP)
> DefaultIPGateway = 64.209.145.234(Same
> Subnet) IPAddress = 64.209.125.234
> Pinging 64.209.145.234 with 32
> bytes of data:
> Request timed out
> Ping statistics for
> 64.209.145.234: Packets: Sent = 4,
> Received = 0, Lost = 4 (100% loss
> (00000013) Microsoft TV/Video Connection
> IP Address = 64.209.125.234
> IP Address
> WAN Miniport (IP)
> What can I do to fix this?


What operating system is your computer?
Did the modem and the DSL provider give you a step by step instruction
manual?
I believe they come with a CD that walks you through all the whole setup.
Did you install the modem software?
Who is your DSL provider?
Did you call your DSL provider tech support department? They will walk you
through it over the phone.

--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
Microsoft MVP - Directory Services
Microsoft Certified Trainer

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