compatibility issue with my windows version

I went to download from new info. onto my computer which
I have an automatic set up. . It was generated by
microsoft broadband networking. It came up with a
message"Microsoft Broadband Networking known
compatibility issue with this version of windows. Updated
version that is compatible with this version of windows."
It has completely tied up by computer all day. I am not
knowledgeable of the running of the computer. Do I need
to get rid of this networking program, or is my Norton
Security not in compliance with microsoft. Linda

I've experienced the same problem today after downloading
Microsoft's Service Pack 2. Hopefully, we'll get an
answer soon.
>-----Original Message-----
>I went to download from new info. onto my computer which
>I have an automatic set up. . It was generated by
>microsoft broadband networking. It came up with a
>message"Microsoft Broadband Networking known
>compatibility issue with this version of windows.
Updated
>version that is compatible with this version of
windows."
>It has completely tied up by computer all day. I am not
>knowledgeable of the running of the computer. Do I need
>to get rid of this networking program, or is my Norton
>Security not in compliance with microsoft. Linda
>.
>