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Clarity IT Order delay?

 
 
Alan
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      05-15-2005, 09:54 PM
Evening all.

Just a quick scout around to see if any one else is experiencing
problems ordering from Clarity (page here
http://www.clarity.it/acatalog/ADSL_Installation.html)

Ordered one of these boxes on the 28th April by credit card on-line.
Heard nothing so chased on May 9th but still no response and I am still
waiting.

Whilst the debit has not hit my credit card, I am becoming concerned (as
well as a little irritated) Has anyone any experience of this firm -
good or bad?

Cheers

Alan
 
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Colin Mansell
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      05-16-2005, 05:05 AM
On Sun, 15 May 2005 22:54:42 +0100, Alan <(E-Mail Removed)> wrote:

>Evening all.
>
>Just a quick scout around to see if any one else is experiencing
>problems ordering from Clarity (page here
>http://www.clarity.it/acatalog/ADSL_Installation.html)
>
>Ordered one of these boxes on the 28th April by credit card on-line.
>Heard nothing so chased on May 9th but still no response and I am still
>waiting.
>
>Whilst the debit has not hit my credit card, I am becoming concerned (as
>well as a little irritated) Has anyone any experience of this firm -
>good or bad?
>
>Cheers
>
>Alan


I have ordered from them twice in the past month (the last time on 28
April). Turn around is not immediate but both orders were received
within about four working days.

I did send an email asking for a copy invoice (threw the original away
with the packaging) and have not received a reply. Have since found
packaging!


Colin Mansell
The Mansell Partnership
 
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Alan
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      05-16-2005, 09:19 AM
I have ordered from them a fair bit over the last few months and have always
found them fast in delivery and helpful in terms of technical support.
Alan
"Alan" <(E-Mail Removed)> wrote in message
news:N-Odne_VSLC5WBrfRVn-(E-Mail Removed)...
> Evening all.
>
> Just a quick scout around to see if any one else is experiencing problems
> ordering from Clarity (page here
> http://www.clarity.it/acatalog/ADSL_Installation.html)
>
> Ordered one of these boxes on the 28th April by credit card on-line. Heard
> nothing so chased on May 9th but still no response and I am still waiting.
>
> Whilst the debit has not hit my credit card, I am becoming concerned (as
> well as a little irritated) Has anyone any experience of this firm - good
> or bad?
>
> Cheers
>
> Alan



 
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Hawkeye23
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      05-20-2005, 08:50 AM
On Sun, 15 May 2005 22:54:42 +0100, Alan <(E-Mail Removed)> wrote:

>Evening all.
>
>Just a quick scout around to see if any one else is experiencing
>problems ordering from Clarity (page here
>http://www.clarity.it/acatalog/ADSL_Installation.html)
>
>Ordered one of these boxes on the 28th April by credit card on-line.
>Heard nothing so chased on May 9th but still no response and I am still
>waiting.
>
>Whilst the debit has not hit my credit card, I am becoming concerned (as
>well as a little irritated) Has anyone any experience of this firm -
>good or bad?
>
>Cheers
>
>Alan

Did your Clarity.it order eventually turn up?
I was about to order some stuff but have hung on
waiting resolution of doubts arising from your experience.
Let us all know how it came out please.
 
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